HemForumKlagomålsdiskussionUttagsbegäran från Powbet

Uttagsbegäran från Powbet (sida 3)

2 år sedan av aggelospap90
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15 178 visningar 58 svar |
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12 3
makisithaki
1 år sedan

Good day to you!

I'm sorry to hear that...

In order to find some references, I checked the complaint section; there is actually no open complaint, so no hints there either. Better results can be found in the user review section, in terms of results, not the rating. Check it out for yourself: https://casinoguru-gr.com/aksiologisi-powbet-casino#tab=js-tab-reviews

I believe giving the casino a few more days won't hurt; technically, I have no better option for now.

Would a different payment option solve the problem? It might be a question worth asking the casino.

One way or another, I'll wait for your update 🤞🤞🤞




1 år sedan

Allt är bra, betalningen gjordes

Automatiskt översatt:
makisithaki
1 år sedan

What happy news to hear! So, how long did it take in total for you to get the winnings?

It was a week or so, wasn't it?



1 år sedan

Ja, det var ca 6 dagar, allt var bra! Tack för svaret!

Automatiskt översatt:
makisithaki
1 år sedan

🙂 Happy to support you!

Hopefully, the payment will go much smoother next time you submit the request.

Speaking of which, are you staying? What is the casino like aside from this delay?

1 år sedan

Än så länge är det väldigt bra, det finns ett stort utbud av spel i casinot och vadslagning tar inte lång tid att behandla lotterna. Om de inte är sena med himmelsfärden igen, kommer de att vara färdiga.

Automatiskt översatt:
makisithaki
1 år sedan

Surely! You may offer the best or most exclusive games and top-notch support, but if you fail to pay out players within a reasonable amount of time, you're soon doomed. 🙂

1 år sedan

Same here, i ask for a withdrawal request to my credit card as they mention, a few days laters i get the below message:


Your withdrawal of 00000 EUR has been cancelled.


If you have cancelled the withdrawal yourself, no further action is required.

If you have not cancelled the withdrawal request, the failure may be due to a technical error on the part of the payment service provider.


No way to obtain any documented details about the transaction that has failed! no one knows why it failed while it was simply a refund1 i did not enter my credit card info neither any other info. all is on file on their website


this is when they ask you to try another withdrawal method 🙂 no one knows why1 while in their email they clearly specify that withdrawals will be made only to the payment method that has been used! they ask you to request a wire transfer while you deposited with a credit card


after quickwin1.com looks to be a new technique these small casinos are using to make you revert back your withdrawal and loose everything


very long withdrawal times, that end up cancelled for NO REASON.

i had this issue already with 3 casinos and the 3 were unable to provide me any documentation or proofs that my withdrawals were processed and cancelled or refused for technical errors


in other words


Stay away from this casino... 9.5 score index for a casino that takes a week to cancel a withdrawal request and has a limit of 500 usd withrawal per week! who is reviewing these casinos please?


jimtheglide
1 år sedan

Hi, I'm sorry for the situation you've gotten yourself into. As for the alternative for the withdrawal method, did you use it or not ? How long has this case been going on ? If the only thing the casino can tell you is that it's always due to technical reasons, I understand that it can happen, but I don't know if it's permanent. 

However, if the problem persists and you are unable to withdraw your money, I would recommend filing a complaint here. We give casinos 14 days to resolve the withdrawal process so if nothing changes and you have no new information I think it would be a good idea to try.

As for who reviews these casinos, it's our data team which takes a number of factors into account when checking. If you'd like to know more, here's a guide to the process

Let me know then if you have tried the complaint or not. Fingers crossed. 🤞

11 månader sedan

Hej god morgon! Samma sak händer mig! I Powbet lägger jag €250 och nu har jag €270, jag vill ta ut det och de låter mig inte! Jag har försökt i en månad och ingenting, de avbryter alla mina uttag.

Den säger till mig att jag inte är verifierad och jag vill verifiera mig själv, jag kontaktar dem, jag säger till dem och de säger till mig att de inte behöver verifiera, men utan den kan jag naturligtvis inte få pengarna.

Du förstår, jag är väldigt desperat och jag skulle vilja få ut det eftersom jag behöver pengarna.

Automatiskt översatt:
aggelospap90
11 månader sedan

Hej, jag har samma problem, och de har inte bett mig om något för att verifiera mig, de säger till mig att om de behöver något ska de fråga mig. Hur verifierade du dig?

Automatiskt översatt:
Samuelritzel
8 månader sedan

Bro how Long u waited For Withdrawal im having 3x 500€ first one i made 31.3.2024 and i still didnt recieve anything on my bank account every chat supporter told me the different story . My verifications still doesent needed. Thanks !

Samuelritzel
8 månader sedan

Please answer me

7 månader sedan

Hej, hur lyckades du göra verifieringen? Jag är i samma situation

Automatiskt översatt:
santigarciaaguilar
7 månader sedan

Hey. Try to use the "reply" button next time. The player you'd like to write the message to will get notified that way.😉

Would you like to tell us something more about the problem you've got with the verification, perhaps? We could be able to help somehow.

Romi
7 månader sedan

Jag begärde ett uttag för 10 dagar eller mer sedan, och det är fortfarande under behandling. Jag har läst här att samma sak hände med folk och det berodde på att kontot inte är verifierat. Om jag går till verifieringssektionen säger den till mig att det inte är nödvändigt att verifiera kontot

Automatiskt översatt:
santigarciaaguilar
7 månader sedan

Hey there.

Have you tried to ask the casino support about that? Usually the KYC (Know Your Customer) verification is a must, on the other hand, there are always some exclusions.

10 days sounds like enough time for the casino to move forward with your request.

I would certainly contact them to find out whether there is something wrong on your side. Could you kindly let us know once you get an explanation?

Radka
7 månader sedan

Chatten fungerar inte och jag kontaktade dem men jag fick inget svar

Automatiskt översatt:
santigarciaaguilar
7 månader sedan

Oh, that's too bad. So did you send them any emails ? When the chat doesn't work, you mean it doesn't work at all? 

I have a feeling that we are getting closer and closer to a complaint, because we give casinos 14 days to resolve the withdrawal or KYC process. 

I would be happy if this was not necessary but if you don't get any response I don't see it rosy. 

Let me know if anything changes. 

12 3

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