Does anyone know or had experiences with the casino Reelsonfire its a rtg casino, i won $5000 and its 3 weeks now they made me withdrawal $2500 then another $2500.
The first $2500 was approved and sent to my bank but i have not received it snd its been ovef 2 & 1/2 weeks.
the second withdrawal hasnt even been approved yet !
chat just says to send a email which they will not reply
what do i do ?
Hello there.
I'm sorry for your trouble. Sadly the casino is unknown to us, which means I have no clue what we are dealing with when it comes to the question of the casino's trustworthiness. 🙁
I feel you could use immediate assistance, hence I will skip a few details in order to present you a free feature called complaints.
For players in similar positions we offer an option to submit a complaint against the casino, so our speciliazed and dedicated team of specialists can look into that and try to contact the casino if possible.
This guide should give you an idea: https://casino.guru/complaint-resolution-instructions
If you're in, use this link to submit one: https://casino.guru/complaints/create
Word of advice - use the option "I don't know the casino" then provide its link to the description, please.
How does that sound to you? I think you should try that.
I'll wait for your opinion, if you need more details or anything else, just ask.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
