Jag har spelat på locowin sedan förra året... Jag har redan förlorat över 20 000 € på kort tid! Tja, jag vann, nästan €17 000.. kontot blockerades omedelbart efter klicket slutfört uttag och dokument krävdes för ytterligare verifiering... Jag avslöjade allt, även mitt vigselbevis krävdes någon gång! Nu, efter 4-5 dagars testning, blev jag helt enkelt blockerad och utesluten från locowin... vad ska jag göra härnäst? Jag ber om hjälp
I'm sorry to hear that. Did they explain why they blocked you after you provided them all the documents?
Don't worry, I hope everything ends well for you
One of my friends had a similar case and he was blocked because he mention in another Casino, I think Cashimashi that he has a gambliung problem. Maybe they are somehow connected and thats why you got blocked?
Hey there.
I'm sorry for interrupting, I just want to ask you whether I understood the situation correctly.
One of your friends asked for a self-exclusion in one casino, and as a result, his account was also closed in another one. Is this what you said?
Because this is rather unusual, on the other hand, it is vital to read the terms and conditions carefully, especially if you play in casinos within the same group. Which is also a rather tricky part.
One way or another, the player you responded to found a resolution through the complaint.
Check out the details here, if you are interested.
I'm also pointing out that this case was not about self-exclusion at all; the account block was probably set due to ongoing verification.
Hej,.....jag har också problem med min utbetalning trots att jag har alla dokument. Kan någon hjälpa mig?
Try to describe the whole issue you experience there, please, so we are able to understand it and hopefully solve the situation.
Did you send all the documents needed, and were they already approved or are still pending?
When exactly did you start with the verification process?
Tydligen är det mitt drag. Adressen har bara ändrats inom staden. Men jag kan inte ens se det...handlingarna har såklart alla den nya adressen
Unfortunately, still you haven't described what exactly the issue is, so I really don't know how I could help you out. 🤷♀️
Could you, please, reply to your complaint, as we need some more information in order to move forward?
This way, it is really hard for us to understand the issue, you know.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. Vänligen vänta. Om du använder en annonsblockerare, kontrollera dess inställningar.
