I refer to past discussion titled
Kim Vegas Casino - Player complains about an unauthorized deposit. Dated 3 mar 2021
You have stated that playamo is not associated this is incorrect as the same situation happened to me and Playamo confirmed they use them as a merchant so the money was withdrawn by playamo via kimvegas.com
Hello Cisca.
I have confronted the Playamo casino team about this information, and they have rejected any connection with Kim Vegas casino. Please, do you have any valid proof to sustain your claim?
I have your email address I will forward full chat transcript. Please do not publish as has my name on it
Email subject title is
Fwd: Chat transcript
Hello,
Yes, the agent did confirm that this is our project, but this is wrong. Kim Vegas is not part of the Playamo company, it is a completely different white label casino.
We will do some educating job with the agent who put you in this misunderstanding and we are sorry for the inconvenience caused.
Thank you.
It wasnt just confirmed by one agent but several different agents in chat as well as in an email from your finance department
Actually I'm the one who liked the reply. I simply liked it, because the casino came here and reacted to your post. It's always better than remain silent.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
