Egb incubator violation rule changes.

I'll post this here aswell to get a pros take on this

Incubator is a way for a user to act as a bookie on egb.com

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Hello presently there were violations in egb incubator lines

Now they have changed the rule and my complaints all still in rewiew

Previous rule.

1.5.7. It is forbidden to create a Live line on events before their actual start. If an event is created before it starts, the line will be canceled

Updated.

1.5.7. It is forbidden to create a Live line on events before their actual start. If an event is created before it starts, the line may be canceled

I think they trying to get out refunding the bets.

Thoughts on this?

I also saved the live chat that i had with the support operator.

I removed my name and the support operators name.

Chat started on 23 Jun 2023, 10:58 PM (GMT+0)

(10:58:00) *** user joined the chat ***

(10:58:00) user

You guys not cancelling this Even tough IT brakes The rules 24.06

00:47

#38889415

Dota 2

iVy vs Into the Breach

de

iVy (Map 2)

user

Or do i need to write a 3 email in different games againts incubator creators that dont follow The guidelines?

(11:01:56) *** Support operator joined the chat ***

(11:01:57) Support operator

Hello!

(11:02:36) User

LINE for map 2 created when map 1 started.

(11:02:51) User

Its againts the guidelines.

(11:06:10) User

And as map to ended in 28minutes you can brobably guess aswell IT wasent made after game one.

(11:06:56) Support operator

yes, there were violations during creation

but the line was created correctly

this is not a reason for cancellation

(11:06:56) Support operator

Yes, there were violations during creation

but the line was created correctly

this is not a reason for cancellation

(11:08:13) User

Incubator LINE cannot Be made before The Match starts as stated in your rules. If a LINE id created IT Will Be cancelled

(11:09:40) user

1.5.7. It is forbidden to create a Live line on events before their actual start. If an event is created before it starts, the line will be canceled.

(11:12:03) user

Yes i actually read The rules that you Post on your site.

(11:12:25) Support operator

I will pass your request to our administrator and we will contact you in 24 hours through your registration e-mail.

(11:12:40) user

Alright