Played at Dozenspins casino only 1 time, bet on withdrawal. The casino immediately requested all sorts of personal documents, up to the video of the history of transactions from my payment wallet for 3 months. Provided everything. Bottom line: Charge, multi-account charges and confiscation of all my money. But this is impossible!!! I only have 1 account and I live alone, no one has access to my IP. I am absolutely convinced that the casino has no right to take my money.
Then it's probably a good idea to submit a complaints regarding this. They should provide some evidence supporting their statement. The casino has a bad rating (4.3/10). Why did you even decide to play there?
The casino requested all possible documents (video of the payment wallet transaction history screen, skype verification ...) that I provided. Then the casino absolutely groundlessly accused me of "Duplicating" my account, which physically could not be. No proof of my guilt has been provided so far. I had to say goodbye to my money (((I do not advise anyone.
We already have exactly the same topic here so I moved your post into this topic.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
