1 år sedan
Jag vann 1000 euro och medan jag tidigare har tagit ut mindre belopp har jag inte haft problem på 3 år nu, de blockerade mitt konto och sa att jag inte följer villkoren
Automatiskt översatt:
Cazinoin åt mig 30600 euro (sida 2)
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1 år sedan
Did they tell you which terms exactly, though? Are you aware of violating something?
1 år sedan
Nej de sa inte till mig men jag har gjort ett uttag igen nu när det var större de hittade ett bedrägeriproblem är det här företaget
Automatiskt översatt:
1 år sedan
The main thing to understand is what kind of problem. Is there anything we can help you with, perhaps?
1 år sedan
I det här företaget måste jag ha öppnat mer än 20 konton med olika mejl! En vanlig bordell
Automatiskt översatt:
1 år sedan
May I just ask what the reason is for doing so? In most casinos, it is against the rules to open multiple accounts.🤷♀️
Did you use the same personal data when opening these accounts?
1 år sedan
Olika mejl men med samma kort! Jag har förlorat enorma mängder! Säger du att jag ska lämna in ett klagomål och få lite kompensation?
Automatiskt översatt:
1 år sedan
We believe that all casinos should have software implemented that will automatically block players from creating multiple accounts. It is not easy, though, to have it in every casino because of the different information that a player needs to provide when registering.
You are very welcome to submit a complaint where you will need to explain everything in details and our team will surely check all the circumstances and then decide if there can be something done about it.
Are you in? Here's the link for you. Let us know, please, about your decision.
2 dagar sedan
Just nu när vi pratade hade casinot 4000 euro på mitt konto som de försökte att inte ge mig. De har stoppat sina uttagsorder och berättade för mig att ett separat team just nu tittar på mitt konto. Jag förstår absolut att de försökte att inte ge mig pengarna. Jag hade också ett annat konto men jag stängde det permanent och sedan skapade jag ett nytt igen. Menar du att de försökte att inte betala mig på grund av detta?
Automatiskt översatt:
20 timmar sedan
Well, it depends on what information the casino has provided, you know.
So, you wanted to make a withdrawal and were going through the verification process. Right?
What exactly did they write to you, please?
13 timmar sedan
I won 4000 euro and I tried to make withdrawal 2000 euro as is the max every 24 hours , they never did the withdrawal and when I asked them why they said that there is a specialist team that checking my withdrawal, usually they pay in 30 minutes but this time passed 36 hours and they canceled my withdrawal 2 times with out answering me why or what they check to my account
P.s i had a friend with the same issue on same casino few months before , they never paid him his withdrawal, they will avoid it no matter what
13 timmar sedan
Your withdrawal request remains under review. Although the waiting time has extended beyond the usual timeframe, we currently have no additional updates to share.
Please rest assured that the case is still being handled by the relevant department, and you will receive an update as soon as the process is complete. I am afraid there is no estimated time.
We appreciate your patience and understanding while the review is finalized.
Me : well it has been more than 36 hours already and im still waiting without cluw Why exactly im in this position
Hi. Rest assured that once the review is completed, the withdrawal will be processed or you will be contacted if any further information is required.
We sincerely appreciate your patience and understanding.
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