I am currently waiting to withdraw funds. They initially accepted the withdrawal and tried to credit money to my account but my bank account declined it? Not sure why. I’ve now messaged them and they’ve said that there are technical difficulties and I need to wait for another provider to credit my account … I am not sure if I will ever get my winnings and I’ve deposited a lot to this casino. There were not technical difficulties when I deposited, funny that.
To be honest, this problem may occur, especially in heavily restricted countries. Are we talking about UKGC-licensed casino, please? I have a feeling we are not.
Besides, deposits have little to do with withdrawals. For instance, the bank will hardly reject your payment once you approve it.
In any case, you can give your bank a call to find out if any incoming funds have recently been declined. What do you think?
However, sharing the name or website of the casino would be greatly appreciated.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
