2 år sedan
Om du vill diskutera något relaterat till Pigmo Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.
Hello,
It sounds like you encountered an issue with this casino, am I close?
Well, let's start with your question:
In short, there is a tab called "reputation explained" I suggest you start right there. As a reasonable second step, I would like to point out the article called "How we review online casinos"
As I can see, you have started two complaints in the past, and I'm convinced a serious issue deserves another one. This time, just please address the complaint until its end.🙌
Speaking of which, what has actually happened to you at Crashour Casino? Something we can help you out with, perhaps?
Would like to remove my review post and rating. Turns out I caught Pigmo looting the casino revenue on blockchain transactions when that money was suppose to go to buyback and burn of the token.
I asked them about it and the founder booted me from the server. I was an investor/holder for almost a year. As soon as ya start asking the right questions, they get defensive and remove you. They have also had several sponsored streamers in the past that were not paid and also kicked out of the group. Alot of red flags with pigmo, not to mention this is their second attempt after their failed casino project called "crashout".
If you'd like to remove or maybe change/edit your user review, you can always do it in your account.
Just make sure to include enough information in there, so your review will be approved and published on our website.
May I ask if you are a player at this casino, so you can write about your experience from playing?
Was both a player and investor. Personally I have not had the same issues as others with using the app itself, but I'm seeing alot of issues with others lately with withdrawels and account suspensions when they raise tickets. I've suggest for some to give their review, but since its not my personal experience, I can't speak to that.
I can't seem to find the option to edit or remove the review i posted myself. I just don't want to encourage any users to pigmo for other reasons of operational practices and security reasons.
It is really nice of you that you care for others.
The user reviews should really be written only from your own experiences, though, as you said. So, if you do not play at this casino anymore and you have no other experience from there, it is right that there is no reason for you to write a new one, and thank you for this understanding.
I surely understand the reason you'd like to remove it. Unfortunately, right now we are experiencing some technical issues, which we are working on, and hopefully everything will be fixed soon.
If I can ask you a favor. Could you please describe what exactly is happening when you try to edit or delete your user review, please? Even a video of it would be a big help.
Could you do that, please? We'd really appreciate it.
Hi, I've been able to remove my review now. Beforehand it was not displaying the 'edit' and 'delete' tabs under the review. Seems like its fixed now.
Thank you for confirming that it is working okay now.
Please let us know if you bump into anything else that doesn't work as it should and we will try to fix it right away.
Could you?
May I ask if you had to go through the verification process at this casino, or if it is not needed?
I believe that a complaint should take place if there is no movement at all, so our team can try to investigate it.
If you wish to submit it, use this link, please.
There don't need any verification process .. please investigate about this scam site ...a lot people scammed by them
Hello.
Sadly, we are dealing with this problem. Would you be willing to help us, please?
Kindly send us the update via email at community@casino.guru:
make a screenshot of the whole screen where we also see the domain you use when captcha appears.
Add exact time and also tell us the time zone (the best would be in UTC)
An IP address would be great too if you are able to find it.
As for the complaint, please send the description of your casino-related problem to our complaint team at community@casino.guru
They are ready to submit the complaint on your behalf.
Thank you, and I'm sorry for the inconvenience. 🙏
Ok I will send you all details ..I have all conversations scripts when I talked support
We will get to it as soon as possible, for sure.
Thank you, and will get back to you.
I have sended there all email conversion what they said and Now this time pigmo support not respose my messages ..They Banned me From discord and twitter too ...Actually they are scammer..Never pay me i know that ...You can try to do something for ...Otherwise i need to forget it ..............
Thank you
I have replied to your email. You just need to send it to our complaint team so they can try to submit your complaint for you, and then you will get notified about what to do next.
Have you done so already?
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