Well, I believe this is something the Complaint Team will consider while taking care of your complaint. 🤔
But to be completely objective, needless to say, accessing a casino through a shared or public connection is a potential risk, and I would strongly advise informing the casino beforehand. Then, save the response for future use.
Inget, det låter mig inte dra ut för kontoverifiering, uppenbarligen lurar de alla
Hi I moved your post under a specific casino. May I ask you how long you have been unable to withdraw money ? Have you been unable to complete the KYC process ? Has the casino given a reason why this is happening ? Let us know so we know more.
Casinot motiverar sig för kontrollerna, men inga dokument är lämpliga för det. Det blir sjätte eller åttonde gången som de vägrar handlingarna, de svarar på ett annat språk och alltid samma svar. Ju mer du försöker få dem att förstå, även med stöd, att kriterierna de kräver inte finns, desto mer ignorerar de dem, inte ens i chatten kan de förklara saker för dig
Oh, that's not nice at all. What's the problem with the documents if the casino doesn't accept them? Is it something specific?
However, I understand that when there is a language barrier, it is difficult to solve something.
Anyway, I saw that you have an open complaint, so our team will try to help you with your case.
If you have any new information, don't hesitate to let us know. I hope everything will be resolved and turn out well.
their player protection is not fair at all, because if you set anything, e.g. only pay 20€ per day, then bonuses you get for depositing or for results achieved in the game will be revoked... I've only come across this here... so the majority of players don't want to, they can't even set a limit ..it is notI think it's legal.. because it seems like a very suitable site.. it can be played for the first time, then it gets worse every day.. it takes the balance faster and faster after 2 weeks of being unplayable.. overall, it doesn't respect players, because the RTP is getting worse, the other thing is their player protection exactly howit doesn't protect, it forces you to play... whoever tries it and wins first, think about it and continue. This is just a piece of advice
Hello there. This is rather concerning. Could you explain how responsible tools are used to force players to play, please?
I'll wait for your reply.
if you set a daily deposit limit, for example, they can take away any bonus and the winnings you get with it, and you won't get anything until you set something that doesn't limit the deposit
Hmm, that doesn't seem fair to me, to tell you the truth. Are you speaking from personal experience and did what you described in your previous post happen to you there ? Do you know of any other cases ? 🤔
haven't been there that long, but I don't think it's been long, I didn't look at anything else, only last time I set it to be able to pay HUF 6,000 a day and I didn't receive any, then I read that only completely unlimited accounts are entitled to all bonuses, in other cases they can take them away or not they can give..I'll be curious, now stop it again because it's getting worse and worse..I'm just loading up, so there should be more tasks for this, because I played for 3 days, 2500 points were not approved, but according to them, it's well calculated, even though I proved that 100 points were added, they also gave it for the task that I completed challenge.. for 2500 points it would have been 100+50 spins, but I spent about 100 euros on it and in vain, the other thing is that I am at the level where there is a 10% rakeback and I first paid 4×6000 ft (€65), for which we received 6 .5, 10% of them came out to 0.22 and that's also good according to them 😂😂 seriously notdo you know whether you should cry or laugh when you stumble upon a site like this... I paid around 600€ in 1 week and even the rewards are not given as they should be.. funny site, I also regret that I registered
by the way, here is a photo where it is written in one of their bonuses that you need an infinite account to win the lottery, so no financial matters can be locked or limited
I always think that I can't find a worse casino than the current one, but they always refute it and I find it 😁 it's just that nasty site because it doesn't enter many rewards or it's not as it should be... at the beginning everything goes smoothly, but gradually it's a site that should be blocked, because such a pullit shouldn't be allowed legally, in 2 days the cashback and rakeback for me is 20-30€ plus the unentered points, not entering the tasks, when they are completed, not entering the reward point of the wheel of fortune, so the mission indicates that I am at silver 2 level but only bronze 5 in the main menu..becausethey should give me more than silver..it doesn't matter where I am, they only give me a fraction of what I deserve :) but I'm glad that they are calm because not a fraction of my money went to their account, but all of it, so they should return a reward as well..they are surprised when people are separated
So I totally understand, if that's the way you describe it. It looks to me as if the casino is not actually fulfilling what it sets itself. They're not going to get very far that way, and they're probably not attracting many new players.
As for the bonus or screenshot, I see that there must be an account with no limits, so what you said is true.
Regarding the casino itself, I suppose you'll be looking for another one sooner, am I right ? Sometimes players have the "luck" to find a worse casino, so to speak, when they think they won't find it again, that's when they hit it. But you know that when you come to one, you can give it a chance, but if it doesn't suit you, you'd better move away. And I think that will be the case here. Anyway, I hope you won't come across any more of them hehe. 🙂 Wish you luck in picking another.
yes, I'm really looking for another one, I'm giving up on the fact that I might even win there, because I won't anyway, thank you very much
May I wish you happy hunting? I mean, finding a suitable casino is sometimes quite an alchemy, but I hope you'll find at least one pretty soon.
(And when you do, make sure to review it. 🙏)
yes you can recommend and thank you 🙂
Jag lider också av detta casino. Det är inte värt att lägga en enda euro där. Jag hittade ett väldigt bra casino med många bonusar och free spins. Om du är intresserad, ta en titt. Du kan även spela med vpn, betalningar görs så fort du begär ett uttag inom femton minuter pengarna finns på ditt konto. och ingen verifiering behövs heller. prova det och du kommer inte att förlora du kommer ihåg mig. kasinot är ggbet
game is not allowed in my country😏but thank you👌
vilket land är du i, kan du spela med vpv och jag har spelat så i ett år
Hungary
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
