Jackie Jackpot Casino – generell diskussion

Om du vill diskutera något relaterat till Jackie Jackpot Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Submitted a complaint and waiting to receive my winnings.

The casino confiscated $4900.00 CAD because they stated I wasn't allowed to win more than 500$ with deposit bonus applied.

I won a total of $5400.00 CAD.

Hello,

well, are you sure that the bonus you took does not contain something like the maximal cashout rule or other cashout limitations, please?

This is what I found:

"Unless otherwise described in bonus policy or in any promotion, you will receive a maximum of €500/$500/kr5000 in winnings.If your winnings exceed €500/$500/kr5000 you will only receive €500/$500/kr5000  Winnings received through the use of free spins shall not exceed €/$100.Only the maximum winnings of €/$100 can be withdrawn by the Player"

Feel free to check the conditions we provide here.

Is the one you took among those listed bonuses, please?

Good day,

I took the welcome bonus that the casino offered.

Twice in two days, I deposited $200.00 CAD of my own money. I landed several bonuses while I was playing through my wagering requirements.

After playing through my wagering requirements, I had $5400.00 CAD sitting in my account and awaiting withdrawal for about a week.

Yesterday, I received an email from the casino stating they are confiscating $4900.00 CAD, which they did.

I guess my "welcome bonus" to Jackie Jackpot is confiscating my winnings and happiness.

I've played welcome bonuses at previous casinos before, playing through their wagering requirements and cashed out without issues.

I feel like all efforts are being made to not pay out my winnings, which is really unfair for a casino that is so highly rated on Casino Guru.

Good day to you.

You have not mentioned if there was any maximal withdrawal limit. I believe that this is very important because as the name suggests all winnings above this limit are voided.

It goes in hand with what you wrote that the casino has stated earlier.

Can you paste the bonus terms here, please?

Hi there,

The maximum withdrawal limit is $7,000 CAD per month.

Hej, jag är väldigt ledsen för tillfället eftersom jag samlar in mina belöningar på EkstraPoint 2020 och ,,Nu har jag av misstag missrapporterat mina förluster nyligen av sorg! Jag hade skrivit Karamba och det betydde verkligen,, inte onlinekasinospelet, Jacky Jackpot. Ja, nu blev det verkligen fel och jag fick höra 2 gånger i chatten att mitt spelkonto är Jacky Jackpot

,, Tyvärr STÄNGT för alltid

Tyvärr kan jag inte lösa in min EkstraPoint någonstans nu😞

Jag önskar att jag aldrig hade uttalat mig någonstans nu sitter jag på mina bonuspoäng hela tiden jag har tagit för att jag ska kunna uppnå något, ja jag har uppnått mycket nu och med mina bonuspoäng jag samlade från '2020 har nu kan jag inte lösa in dem någonstans och jag ville aldrig förlora onlinecasinot Jacky Jackpot och i framtiden ska jag ta en bättre titt på min - 10,5 dioptrier.

Hejdå

Jag hoppas att det inte händer någon. Ciao

😩

Hey there!

Well, you have accidentally asked your account to be permanently closed, haven't you? Are we talking about the casino account?

This is truly unfortunate and I feel your pain, I really do. I'm just not entirely sure how it goes in hand with the Jackie Jackpot Casino. Care to elaborate a bit?

The way I see it, the only place allowing you to spend your EkstraPoints was Jackie Jackpot Casino only, am I close?

Ja, men jag måste nu, efter att ha skrivit till min e-postadress igen i morse, blev jag ursäktande avvisad med textinnehållet..det vore helt enkelt bättre för mig att fortsätta ha mitt konto stängt och jag var vänlig, jag väntade för alltid i Supporten och bad om ursäkt för att jag nått "0" med det. Det är bara det att Jackie Jackpot inte vill ha mig som deras kund och jag måste acceptera det nu och jag har nu spenderat vecka efter vecka - mitt spelkonto stängt igen ta emot

Dessutom skickades "Det här e-postmeddelandet" av misstag dit och nu är jag som den "mest beroende av spelet och en som inte längre har pengar till det. Ja, det är så jag presenteras nu.🙁

Ha kul allihop och se till att inget sms kommer någonstans fel. Du kan se vad som händer härnäst på mig

Så var försiktig

Hejdå

Can't say I understand the situation any better now. Since this is about a bonus or loyalty points rather than about real money funds, I honestly doubt wheather the complaint would help you further.

Though I might be misled by the automatic translation, hence - if you be so kind, check out this article and decide whether you deem it worthy of submitting the complaint - it's free.

I won't dare to guess at the moment. 🤷‍♀️

du kan också lösa in dem på playouwin

I funded my account with 300 usdt and bet the whole amount, the total amount of bets was 500 usdt and I was told that I have to bet another 100 usdt. Does that mean I have to bet X2 of the amount? Or are they cheating? How much money do you have to wager according to their rules to withdraw?

Hello, according to what you describe it looks like the deposit rollover is 2x, but if you want the most up-to-date information it would certainly be a good idea to ask the support or live chat about this question, which should give you an accurate answer. 

If you try it, be sure to let me know if that's the case because I assume it is. 

I like this Casino and the Support ist very nice and fast. Best greetings

Hey, I see that the casino has a high safety index on our website, so I'd say it's a pretty good choice on your part. 

Regarding the support, have you dealt with them yet when you say they are fast and friendly, or did you just ask some general questions ? 

Either way, I'm glad you found a casino you feel comfortable with and I hope it lasts as long as possible. 🙂

Vet någon varför ingen på Ekstrapoint svarar längre eller varför det inte finns något lotteri längre och det inte har kommit något svar via e-post eller mejl på 8 veckor?

Hello, Ekstrapoint, is it a casino or what exactly, please?

I will probably need to understand before I can give you an answer. 🙂

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