HemForumCasinonQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 143)

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Dt100

Yeah dude I’ve put a new chargeback in with chase bank. Wintermdsm is saying I have to wait 3 weeks until the investigation is complete so I’m gonna file against them aswel.

Frewcrew24

just showing an attempt at contacting the merchant should be enough just request in the email saying you have received an goods or service for what there company do and you can even say they aint responding

Dustyd

wintermads just waste your time they will just be fabricating evidence in those 3 weeks

Elijahanth

But with grotobook they are saying that I have received goods etc. The bank will see that and not listen.. there's not really much you can do in that sense.

Dt100

what sort of company are they a book store ?

Elijahanth

Online ebooks, but I have obviously contacted them and I got a bit hasty in the emails etc lol. However their own t&Cs state that a book not read can be refunded within 30 days which I did mention in emails! It's a tough one.

ARCOMET , anyone?

Materialgirl84

Did you manage to sort that email? 🙂

Interesting! Well I really hope you get the outcome that you want! 🙂 take every penny from them!

Yes! Brilliant, hopefully we can all bring them down 1 by 1, I think everyone in this group who has used Santeda should report them and all their casinos to the UK gambling commission!

Ok I've tried Musicreverb and Faramp (Mobilium) today, just PAYMENT GATEWAY to find.

Har du nån kontakt angående faramp?

ginana1

Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com

Faramp is supposed to be mobilium. They replied to me on the weekend...support@mobilum.com

Stort tack

Har du lyckats få något återbetalning

ginana1

not Yet they’ve asked for statement, but I’ll let you know

not Yet they’ve asked for statement, but I’ll let you know

Ah ok

Jag har skickat email till dom nu

Alla mina insättningar på casino står det faramp bara

What do you need. I was the one who found paymentz and contacted them first. They helped me instantly

Anyone know


Smpf*gamingstar

Smpf* toolshaven



Tiekefnntn

Yes and I followed after you and refunded

Tiekefnntn

They are still saying they can't find the payments. They show as helpersm London and visiola easy courses ltd.

I have sent bank statements and card details but still no trace apparently and I am getting very stressed

Anonymized668

Out of interest did you email helpersm pro at all. When I emailed paymentz I also emailed them the same time. Never got a reply but got the refund and I sent in the same details as you

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