FavoritoBet Casino – generell diskussion

Om du vill diskutera något relaterat till FavoritoBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Registrerad. Gjorde min första insättning. När insättningen kom till saldot blev jag omedelbart blockerad. De stal mina pengar och vill inte ge tillbaka dem. De tillskrev mig flera konton samtidigt. Och jag hann inte ens gå in i luckan. Tjuvar och bedragare

This sounds like a horrible first experience indeed.

Could you, please, be more specific, though, and tell us more about it? I believe our complaint team could be of any help in this case.

What do you mean by this, for example: "They attributed several accounts to me at once."? 🤔

I am not sure if I understand it correctly.

So, please, tell us some details about this issue, and then our team could look better into things and hopefully help you out.🙏

Tja, jag har redan beskrivit det i detalj. Och det faktum att det finns flera konton, som jag registrerade inte det första kontot. Även om jag såg detta casino på ditt forum och registrerade mig för första gången. Att ta insättningen och blockera den är i alla fall helt utanför gränserna. Jag hann inte ens gå igenom verifieringen, jag gjorde bara en insättning och fick direkt en spärr

So, do I understand correctly that the casino is accusing you of multiple accounts despite you opening just one account there?🤔

Did they tell you why they think you have more accounts there? How or on what grounds do they think so?

Did the send any kind of proof of that, perhaps?

I believe that our complaint team could really help in this case and contact the casino to find out if there was any mistake done, by any chance.

If you wish to file a complaint, here's the link you need to follow to do so.

Please let us know if you need any more assistance with it, and also keep us informed about any updates.

Dear artemsl2000,

We are truly sorry to hear about your experience. Please understand that due to privacy and security reasons, we cannot discuss specific cases or disclose details about individual situations publicly. However, we want to emphasize that FavoritoBet takes security measures extremely seriously. Our policies regarding duplicate accounts and suspicious activities are stringent and universally applied to protect all our users and maintain the integrity of our gaming environment. We are committed to providing a fair and secure experience for everyone. If you have any concerns or need further assistance, we encourage you to contact our support team directly.

Thank you for your understanding.

Best regards, FavoritoBet Team

Hello, FavoritoBet Team.

Thank you very much for your contribution on our forum.

I would like to inform you about our rules for casino representatives, so everything is in order here.

Please read those here and do accordingly as soon as possible, so you will be able to reply to your players directly here on our forum.

If you have any questions, don't hesitate to contact us.

Hi ya'al! Lovely to meet you and nice to be here.

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Hej, först och främst, tro inte ett ord av detta inlägg från Favoritobet ovanför mitt. Så fort du vinner inte bara 50 utan 1000 euro kommer du inte att få utbetalning. Jag hade en uttagsbegäran på 1000 euro som jag avbröt för att betala ut en ännu högre summa. Jag avbröt uttaget och sedan försvann pengarna, dvs stals från casinot. Jag gick direkt in i chatten och de kunde inte hjälpa och sa att de skulle höra av sig. Jag blev då i hemlighet blockerad från chatten och inga mejl besvarades heller. Det betyder att 1000 euro stals och nu tystnar casinot. Så fort du vinner är det roliga över för er spelare.

Nästa punkt är ansvarsfullt spelande, det finns många gränser som du kan sätta för dig själv men!!! du kan ta bort gränserna en sekund senare utan att behöva svalka dig.

Och nu till den katastrofala KYC-verifieringen. Jag hade bara satt in 200 sedan jag registrerade mig och ville ta ut 1000 (stulen av kasinot). Jag hade redan laddat upp en selfie med ID, ID fram och bak samt ett kontoutdrag som bevis på adress. De ville då ha mitt skatte-ID-nummer, var försiktig med dina uppgifter. Curacaos myndigheter där casinot är licensierat har aldrig hjälpt en spelare med ett problem och det är därför myndigheterna inte bryr sig om vad som händer med spelarnas data.

Hello,

We would like to remind all our players that FavoritoBet strictly enforces its terms and conditions to maintain a fair and secure environment for everyone. One of the core rules is that each player may only have a single account on our platform. Violations of this policy, such as duplicate accounts, may lead to restrictions on withdrawals and other account limitations.

Our goal is to ensure transparency and fairness across the board, and we appreciate players' understanding of the importance of these guidelines. If you have any questions or need clarification regarding our rules, please reach out to our customer support team.

Thank you for being a part of our community.

Hello again Yasin61,

We will respond to the rest of your queries individually.

Hello Yasin61,

Thank you for your feedback. We would like to clarify that KYC verification is a standard and legally required process designed to protect both our platform and our players. At FavoritoBet, we adhere to the highest standards of compliance to prevent any potential misuse, money laundering, and to ensure a secure environment for all users.

The verification steps, which include ID verification, proof of address, and in some cases additional documentation, are implemented to verify the authenticity of player accounts and to comply with regulatory requirements. These steps are essential in maintaining a fair and responsible gaming platform.

Curacao authorities and FavoritoBet are committed to safeguarding players’ data and upholding rigorous security protocols. If you need further clarification or assistance with your verification, please feel free to reach out to our support team directly.

Thank you for your understanding and cooperation.

Hello again Yasin61,

We take Responsible Gaming very seriously at FavoritoBet, and we want to clarify that the information provided in your comment is incorrect. Our Responsible Gaming features are designed to support players who may need help managing their gaming habits, and we ensure that all limits set are enforced according to industry standards.

The limits cannot simply be removed instantly, as they are part of a carefully structured system meant to help players exercise control and maintain a healthy gaming environment. FavoritoBet is committed to the well-being of our players, and we apply strict policies to uphold that commitment.

If you have questions about how our Responsible Gaming tools work, or if you would like to know more about setting or adjusting limits, please feel free to reach out to our customer support team.

Thank you for your understanding.

Jag har bara ett konto, det är din första lögn😉

Menar du allvar med att Curacaos myndigheter följer någonting? Detta är en mycket tveksam licens där spelare inte hjälps åt om de har klagomål.

Jag gjorde en video om hur jag sätter en gräns och hur jag kan ta bort den direkt efteråt. Jag skickar detta till Casinoguru och laddar upp det till YouTube. Vill du ljuga mer här eller vad?

Jag skulle vilja att kasinoägaren, Melina Castillo från Kroatien, gör ett tydligt uttalande om detta. Allt de säger är en lögn och jag kan bevisa det.

Var är mina 1000 euro som inte lades tillbaka till mitt konto efter att jag avbröt min uttagsbegäran på 1000 men som helt enkelt var borta, stulna så att säga?