Casinia Casino – generell diskussion (sida 24)

Good on you for submitting your complaint then. Hopefully we will be able to get to its resolution soon.

Keep us updated, please.

Hej, jag gjorde ett uttag på 500 € med Casinia. Hur lång tid tar det för dem att betala mig? Är det pålitligt? Kommer jag att få betalt?

Hello, I can't promise you anything, but based on the information about this casino, it is quite reliable and pays up winnings gained in accordance with rules. Even the user feedback is quite good.

I wish I could provide you the deadline for the payout, but to be fair, the casino should do that. Are you willing to ask the support or chat, please?

Might help you feel less intense.

Hej, de lät mig kontakta dem, men de fortsätter att säga samma sak till mig sedan lördagen när jag gjorde uttaget, och det är fortfarande under granskning.

Hej, hur lång tid tog det för dem att betala dig?

Technically, it has been several days. This is quite encouraging. Perhaps if you read this thread or the player reviews for this casino, you will discover that it usually takes longer, but the players I know about have been paid.

I kindly suggest exercising patience for now. The situation would have changed if the casino had contacted you to say there were issues, but this did not occur.

Hej, jag har redan fått min första insättning på 500 euro på mitt konto. De är 100 % pålitliga.

Hi, thanks to you, we have a successful casino check almost in real time. 🙂

Thank you; it is wonderful to know there is no problem involved. Enjoy the money!

Jag vet inte vad folk klagar på här..de betalade ut mina vinster inom två arbetsdagar.

I'm glad for your good experience.

If you'd like to write more about it, please do so here at any time.

How long have you been playing there, and what payment method do you usually use?

Jag förlorade över 43 300 € på Casino på bara två minuter när jag spelade Knock Knock för 1 000 € per snurr. De höll min VIP-nivå på samma nivå; den ökade aldrig, trots att jag placerade otaliga insatser och spelade så många slots. Jag hade över 5 400 mynt och frågade varför jag inte gick upp i nivå och varför mina bonusar hölls inne. Som ett resultat blockerades mitt konto, och jag är nu avstängd från hela casinot.

This must be a very strange situation given the circumstances. Not much to add without knowing what actually motivated the casino to act like this. Since you mentioned very high losses during an extremely short time period, I wonder whether it could be somehow related to safer gambling measures. I honestly do not know; a straightforward explanation is truly needed.

När jag frågade varför min VIP-bonus inte hade höjts i nivå, eller varför jag inte fick 15 % cashback, blev jag helt blockerad från webbplatsen, mina FUT-mynt var borta, allt var borta.

I see. Did you speak with the casino about something else earlier? I mean, before this unpleasant situation arose? I would truly love to give you something concrete; however, in such situations, it ultimately depends on the casino support. 🙁

How about you try to complain to my colleagues? Whether the case is accepted or rejected, I have no other options left in my pocket.

Casinia

Otillförlitligt företag som lovar freebets men inte ger dem. De skickade mig ett mejl med ett erbjudande om indisk tennis, 100 % upp till hundra euro. Jag kontaktade även livechatten och de sa att jag skulle behöva göra en insättning och satsa beloppet på den specifika händelsen. Jag gjorde det och de sa att jag skulle komma tillbaka efter matchens slut.

När jag kontaktade dem efter matchens slut vägrade de att ge mig gratisspelet.

Detta är CASINIA, lögnare och bedragare.

Hi, it's never pleasant when you're told what to do and then the casino fails to give you what you're supposed to get. Were there any conditions you had to meet? What did they say when they refused to give you the freebet? 

Hey I just wanted to tell you that my experience with this casino wasn't the greatest. I've been a costumer in this casino for over 4 years and never made it to withdraw more that 200 euros when I spend thousands of EU. Last of couple of days I complained very politely to them via email and they credited to my account 30 EU bonus . And 80 FS with no deposit. I mean If you find yourself in the same position and you've been a costumer in their page for a long time they maybe do the same for you. I know that doesn't cover the damage. But it is something.....

Hey, that very cool heads-up; thank you. May I know what kind of problem you faced with this casino that they provided you with some sort of a goodwill bonus? Im just curious. 🙂

Nothing really, I was just a costumer there for over 4 years now and I never made it to actually withdrawal more than 100 or 200 euros when I did spend thousands of Euros there and i was just soooo disappointed with their page.....I just expressed that politely ( I know frustration can lead people to swear or speak badly and I'm guilty of that sometimes) and they did credit me these bonuses.

Ah, I see now—thank you. Was the bonus worth it at least? 😀

I mean, when someone is overly disappointed with the casino, I sometimes find it a bit funny to provide the player with a bonus. For example, based on my experience, taking breaks works quite well too. You might come back to try again when something has changed, just out of curiosity, or when another casino gives you the same feeling later on. 😄

Well, we all have our ways and habits, and casinos have strategies too. 🙂

Nice talking to you, and have a lucky Sunday!