1win Casino – generell diskussion (sida 28)

Thank you!

This is what I assumed. A general rule, missing details but still, containing the keywords "fraudulent actions against a betting company". Casinos usually do that if they want to get rid of the player quite quickly.

Frankly, this would need further investigation. So, please focus on the complaint. 🙏

That's a fair request, but you have to contact the casino. We can't do that on our own without further details.

Please, respond to your complaint 👈 Now is the time.

Are there any related hints, you may provide? Are you perhaps aware of anything you may have done unusually? For instance, you played using a shared internet connection or switched wifi very often - anything like that? We'll be here if you come up with details.

I have neither used the same network nor used the same phone but yes I have upgraded my phone and in the new phone I have only used 1win and i am not create two accounts in 1win

Yes mem i focused

I will give you whatever information you need

Sorry, but Radka was writing to a different user in this post.

Now we need to wait for our complaint team to try to resolve this issue of yours. Please be patient, you will get your answers to your complaint soon.

Have you got any updates for us, by any chance?

Ok i am waiting

Also, please come forward anytime with any news from the casino.

Mem

When will my account be unblocked?

I do not have an answer for this question, you just need to wait for your complaint to be solved.

how much wait on ok

Our team will get back to you as soon as possible. The timer that is set in your complaint indicates the time.

Ok i am waiting

Hopefully, the wait won't be long.🤞

Hej, de avvisade mitt uttag av två belopp i 1win och jag skulle få pengarna tillbaka, assistenten på hjälpsidan säger till mig att återbetalningen är omedelbart men ingenting ännu

Hello,

I'd ike to get the full picture of the events, so could you tell when has this agreenment with casino assistant occured? Trying to find out how long the problem last.

It could also perhaps help to know what payment option was used for the cancelled withdrawals.

Thank you in advance for your reply.

Jag gjorde 2 uttag, några till mitt bankkonto, som jag alltid använder, och andra till virtuella konton. De avvisade uttagen är de som jag gjorde till mitt bankkonto, ett på 15 000 USD och ett annat på 50 000 USD, när jag såg att de var röda sa de till mig att de hade avvisats och de sa till mig att återbetalningen skulle göras omedelbart, och tills nu har jag inget återbetalning

DET FINNS PROBLEMET

Okay, and did the casino explain to you the reason why they rejected these withdrawals you are talking about and why you should get a refund ? You had no problems withdrawing to your account before ? I see that these are large amounts so I was wondering if the casino is doing some checks but I think they should inform you if there is something like that going on. 

Also, do I see the dates of 24 June correctly ? I'm asking because the screenshot is pretty blurry. 

Let me know please. 

Om de gjordes den 26 juni och alla gjordes till min primära bank, gjordes de andra uttagen till onlinekonton och jag hade inga problem. De sa till mig att supportchatten görs återbetalningen inom 24 (de har inte återbetalat mig ännu) eller 48 och jag läste till och med i reglerna att det kan vara upp till 3 arbetsdagar. Problemet var banken antar jag