1 månad sedan
Spelarkonto blockerat. Transaktioner kan inte längre ses. Kasinot kommer inte att ge mig min förlustrapport.
Automatiskt översatt:
På grund av granskning av förlustredovisningen
1 månad sedan
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
1 månad sedan
Dear user,
I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.
It says:
"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.
So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."
You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.
Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.
With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.
Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.
I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈
I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?
1 månad sedan
Jag antar att du har problem med andras åsikter eller kunskaper. Om ett konto är stängt och jag inte längre kan se mina transaktioner kan jag begära att de släpps eftersom kasinon är skyldiga att göra det och jag har rätt att göra det, även om jag spelat överdrivet mycket. Det är det jag är bekymrad över och jag har också rätt att försöka få en återbetalning som en goodwill-gest. Min åsikt, informera dig själv först innan du helt enkelt upprepar ditt skriftliga uttalande.
Automatiskt översatt:
1 månad sedan
I apologize, but from the standpoint of fair gambling, I do not think the casino needs to give you a refund based on what you have said thus far. I only meant to explain the negative mindset that could hurt you in the future. Requesting a gesture of goodwill is a form of pleading and, if denied, should not lead to anger. This is my opinion.
The term "loss statement" is another thing I respectfully ask you to explain. For instance, you seem more motivated to stick with your current viewpoint.
But I will not bother you any longer. If you are willing to treat people the way you want to be treated, I will be here for you.
1 månad sedan
Med nöje! Jag var på en slutenvårdsanstalt för missbruk 40 mil hemifrån i 8 veckor. Idag ska jag hem. Jag behandlar alltid andra människor väl och jag vill också bli väl behandlad. Tack för att du skriver till mig med bra brev. Jag är spelberoende. Det är en sjukdom och tyvärr inte trevlig. Kasinot i fråga har blockerat mitt konto, vilket är bra. Jag har bara rätt till mina uppgifter och det är precis vad jag har efterfrågat länge. Och om du skriver till mig som du gör nu, då känner jag mig inte trakasserad. Tack?
Automatiskt översatt:
1
1 månad sedan
I wish you only the best! Hold on; take good care of yourself, please. 💚
Happy homecomming!
1 månad sedan
Tack så mycket 👍
Automatiskt översatt:
1
