Withdrawal process and uploading documents

Rymo

Gäst

Nederländerna

3 år sedan

OriginalÖversättning

I played on a online casino today and now my withdrawal is declined and need to upload the following documents

Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.

This feels really bad and I don't want to upload my CVC code, who would?...

I am considering to just let it go, they can keep that f*cking 2k.

Ändrad av författare 3 år sedan

ansunamon130

Gäst

Peru

3 år sedan

OriginalÖversättning

Kära VULKAN VEGAS Jag försöker ta ut mina intjänade pengar och i alla de metoder som de avvisar mig ska de vara ett seriöst företag såväl som att de enkelt fick mina pengar.

Automatiskt översatt:

ansunamon130

Rymo

Gäst

Peru

Rymo

3 år sedan

OriginalÖversättning

vi är desamma, de sätter inte in de intjänade pengarna ... det enda är att klaga på sociala nätverk så att ingen annan satsar på sin plattform

Automatiskt översatt:

Anonymized417

Rymo

Senior expert

Storbritannien

Rymo

3 år sedan

OriginalÖversättning

Normally when they ask you for the front and back of your debit card you deposited with you are allowed to cover the middle 8 numbers on the front and the CVV on the back. This is usual practice now from most casinos I have played as are all the other verification documents they asked for

Anonymized417

Senior expert

Storbritannien

Anonymized417

3 år sedan

OriginalÖversättning

You are lucky your not with a UK Gambling Commission affiliate casino they can ask for 3 mths of bank statements showing proof/ source of income + wage slips.

Daniel

Head of Community & Social Media

Rymo

3 år sedan

OriginalÖversättning

I played on a online casino today and now my withdrawal is declined and need to upload the following documents

Photo of me holding my passport, front and back.

Utility letter with my name and address, not older than 90 days.

Screenshot of transaction from where the deposit was made.

Photo of my credit card, front and back and also the CVC code has to be visible including my signature.

This feels really bad and I don't want to upload my CVC code, who would?...

I am considering to just let it go, they can keep that f*cking 2k.

3 år sedan

OriginalÖversättning

Honestly, everything you described sounds OK except the part with the CVC code. I'd never send it to them. What's the casino's name?

Withdrawal process and uploading documents

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