Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 640)

Fingers crossed for a better result for you.

I sent another follow up to Pikteron and they refunded in full. Trying to get access to it is looking like mission impossible though as the bank are holding onto the credit!!

Hopefully. Doubt it though🙄

Can i ask what did u say to revolut ? Which route ?

Was just honest. Wrong mcc codes applied for these transactions to an offshore casino. Here is email for nextrast

Seems to be the generic response I am getting from all of my providers…

Transactions in which value or assets are purchased for gambling, investment or similar purposes do not hold chargeback rights as using your card for these purposes breaches the terms of your Mastercard card with Tesco Bank. While we understand your claim you do not have there right to claim for this reason. 

How has anyone been successful with a chargeback?

Hi I’ve had this reply saying this.

Kindly be advised that, following a review of your request and in accordance with our applicable refund policy, your purchase does not meet the eligibility criteria for a refund.

Did you get anything like this

After receiving some information from xpate (nothing about the merchant) they won’t help me further with information to proceed to chargebacks… 2 months of time wasted ☹️

Hi Lottie did you find anything else about Hilaqua??

Nothing

They are so hard to find anything about, and the bank isn’t being helpful either

Has anyone got anywhere with Hilaqua at all?? There are a few of us that could really do with some help regarding this company

Hi, I’m still unable to find any direct contact details for Temdot or Quedot.

People here have mentioned that they may be connected to XPate, but XPate hasn’t responded to my enquiries.

Has anyone had the same experience with these descriptors? Did you manage to contact them somehow or get a refund in the end?

Did Tesco Bank say whether they would consider a dispute under a different reason, for example services not received or service not as described, rather than focusing on the fact that the transactions were gambling-related?

Also, for anyone who was successful with a chargeback in a similar situation, what reason code or dispute basis did your bank actually use?

Did Tesco explain if they would consider the case under another dispute reason, rather than just rejecting it because the payments were gambling-related?

Also, for those who did manage to get a chargeback approved, what reason did your bank accept?

It is Xpate mate , ask for a GDPR request and they send you a whole list of payments, but no merchant id’s , I know they are Xpate cus I have compaired the time and date on their list and my bankaccount

Could you tell me which ones refunded you directly and their contact details? How long did it take? I'm creating a database to help everybody in the same situation. Thanks

Hello, I think it's important to always be honest with your bank. There are two sides, not just the casino. Read more in the pinned post. Though I guess this isn't what you were asking about.

In other words, asking whether someone gets caught is really not the best one. But it still could be just a poor autotranslation to English, I wager.

Always two days after I submitted disputes. Merchants from my monzo account to have refunded full or partial. Goldveils ltd, Altverra, reatcode (concord markets), Cvservice (raske), Data, Litdrive, Blitstrike, Tchtxt, Learnithub, Bab NQ, Peak gear, Ddyn, Sttpro, Stationp, Stprovide and Invcrly,