HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 570)

5 745 526 visningar 29 387 svar |
2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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XkBoii
3 veckor sedan
gbse

did passpoint actually reply to you? they’ve ignored 3 emails

3 veckor sedan
gbse

No passpoint never did. Ivy contacted them and asked them to refund me

XkBoii
3 veckor sedan
gbse

it’s thrivestore support@thrivestore.co.uk

3 veckor sedan
gbse

Did global stride refund you

Loo76
3 veckor sedan
gbse

yessir they did. was only a couple hundred though

DAC89
3 veckor sedan
gbse

Heyoo, just wondering if you ever learnt more about Bullvari Bridge Tech LTD?

LP2710
3 veckor sedan
fisegb

Hade du tur med Yapily? Jag hade lite tur med dem för 5 månader sedan och fick en stor återbetalning från handlaren. Jag lämnade in ett nytt klagomål igår, får se hur det går. Jag har hört att de inte är särskilt hjälpsamma med att återbetala pengar.

Automatiskt översatt:
Hubbabbubba
3 veckor sedan
gbse

They are now investigating all the stuff i’ve sent them, so lets hope so.. good luck! Happy to hear that they refunded you in the past

XkBoii
3 veckor sedan
gbse

yessir they did. was only a couple hundred though

3 veckor sedan
gbse

Thanks Iv emailed them

LP2710
3 veckor sedan
fisegb

Tack också! Om du har något emot det, håll mig uppdaterad när du får uppdateringar från dem, så hör jag av mig!

Och jag fick inte återbetalningar direkt från dem, utan från betaltjänstleverantörer. Jag gjorde en GDPR-förfrågan till Yapily och blev förvånad över att GDPR-förfrågan innehöll information där de hade kontaktat betalningsleverantörerna och bett om förtydliganden och angett tidsfrister för svar. Efter tidsfristen kontaktade casinot mig självt och återbetalade pengarna, i ett annat fall kontaktade betaltjänstleverantören mig och återbetalade pengarna.

I sin begäran om förtydligande betonade Yapily svaren på deras x frågor, och i begäran om förtydligande nämndes även att vi begär denna information för att avgöra om vår tjänst används korrekt. Om du redan har gjort en återbetalning till kunden, vänligen tillhandahålla ett officiellt kvitto/bekräftelse.

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XkBoii
3 veckor sedan
gbse

One of the banks was Revolut. I didn't submit everything as one large bulk claim though — I provided the transaction details and supporting information for the disputes.

If they've declined all of yours immediately, I'd ask them for the exact reason for the rejection. It might also be worth asking whether they can review the transactions individually, especially if it looks like the claims were rejected without considering the evidence.

Kaplan
3 veckor sedan
gbse

Thanks, that's very clear and really helpful. I'll prepare everything as one package rather than going back and forth with Walleto.

I have quite a few transactions, so having one TRI per card will make things much easier. When Walleto refunded you, did they refund all the transactions listed on the TRI, or did they accept only some of them? Also, did they explain why they accepted or rejected particular transactions?

Sarah222
3 veckor sedan
gbse

Thanks for the update. I don't blame you for needing a break after going through all of that!

It's useful to know that the DSAR gives enough information to match the entries back to the bank transactions. Does it show the ARN or any processor/acquirer references that make the matching easier? I'm mainly interested in whether it could help identify which of my unknown descriptors actually went through Walleto.

johnmaddisonn1
3 veckor sedan
gbse

Thanks, that's helpful. At least it's good to know that some of the FASTVER chargebacks have already been successful. Hopefully the remaining ones will follow.

By the way, have you come across any of these descriptors in your transactions?

SIS Art Union

Horizon Land

Exist Sys

I'm still trying to identify who is behind them and whether any of them could also be connected to Xpate.

Lisa15
3 veckor sedan
gbse

Got it. I’ll check what I can find. Do you have the full descriptor exactly as it appears on your bank statement, including any city or country? That might help identify the correct ZALO and possibly the processor behind the transaction.

3 veckor sedan
gbse

I'm also looking for information on a few descriptors that seem very difficult to trace:


vercs2

calcal

jusdot5

tokdom

jusski6

paypay


I've seen suggestions that some of them may be connected to Xpate, but I haven't been able to verify this or find any reliable merchant contact details. Has anyone had these on their statement and managed to identify the actual merchant or processor?

Foxtrot90
3 veckor sedan
gbse

Nothing confirmed yet. I had other similar-looking descriptors on my statements that my bank later linked to Xpate when I started filing chargebacks. That's why I thought these might be worth checking as well. I'm trying to get the ARN and acquirer details from my bank to confirm who actually processed them.

Alfred_ANTONYAN21
3 veckor sedan
gbse

Sure, I will. I'm still looking into them and trying to get more transaction details from my bank. If I manage to confirm anything about ORENZA, TRAMIQ or their connection to Xpate, I'll post it here.

3 veckor sedan
gbse

I'm particularly interested in finding information about these descriptors:

XOR Visual Layer

Art Solution

Visual Mill

Hexo Land

I have a large number of transactions under these names, so I'm trying to identify them properly before deciding what to do next. I haven't been able to find reliable contact details so far.

Has anyone managed to identify the actual merchants, their websites or email addresses? It would also be really helpful to know who processed/acquired these payments and whether there is any confirmed connection to Xpate.

3 veckor sedan
desegb

Har någon haft några kontakter med dessa processorer/leverantörer?

  • ZWART FINANCIAL LTD
  • Impaya Payments LTD
  • iSX-pengar
  • Truenorth Payments Corp
  • 1545832 BC LTD
  • Pellopay Finance LTD


Jag skulle vara mycket tacksam om någon kunde hjälpa mig. Jag behöver snarast kontakta dessa återförsäljare.

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Lisa2
3 veckor sedan
gbse

did you have any with credit cards - one of mine defaulted me for gambling transactions even though i was 100% honest and said they were gambling and also they have no way to prove they were gambling as they were obviously miscoded and through shell merchants. I’ve raised a formal complaint but banks can be so damn stubborn

NftsAreCool
3 veckor sedan
gbse

ISX money is likely ISX financial. FCA regulated in uk i think but still somehow manage to ignore people. I’m currently dealing with them and will let you know how it goes.

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