Svarade Passpoint dig faktiskt? De har ignorerat 3 mejl.
did passpoint actually reply to you? they’ve ignored 3 emails
Automatiskt översatt:
3 veckor sedan
No passpoint never did. Ivy contacted them and asked them to refund me
Automatiskt översatt:
Loo76
Diamant
XkBoii
3 veckor sedan
Det är thrivestore support@thrivestore.co.uk
it’s thrivestore support@thrivestore.co.uk
Automatiskt översatt:
3 veckor sedan
Did global stride refund you
Automatiskt översatt:
XkBoii
Loo76
Diamant
Loo76
3 veckor sedan
yessir they did. was only a couple hundred though
Automatiskt översatt:
Decmanu
DAC89
Silver
DAC89
3 veckor sedan
Heyoo, just wondering if you ever learnt more about Bullvari Bridge Tech LTD?
Automatiskt översatt:
Hubbabbubba
LP2710
Silver
LP2710
3 veckor sedan
Hade du tur med Yapily? Jag hade lite tur med dem för 5 månader sedan och fick en stor återbetalning från handlaren. Jag lämnade in ett nytt klagomål igår, får se hur det går. Jag har hört att de inte är särskilt hjälpsamma med att återbetala pengar.
Automatiskt översatt:
LP2710
Hubbabbubba
Platina
Hubbabbubba
3 veckor sedan
They are now investigating all the stuff i’ve sent them, so lets hope so.. good luck! Happy to hear that they refunded you in the past
Automatiskt översatt:
Loo76
Diamant
XkBoii
3 veckor sedan
Ja, det gjorde de. Det var bara ett par hundra dock.
yessir they did. was only a couple hundred though
Automatiskt översatt:
3 veckor sedan
Thanks Iv emailed them
Automatiskt översatt:
Hubbabbubba
LP2710
Silver
LP2710
3 veckor sedan
Tack också! Om du har något emot det, håll mig uppdaterad när du får uppdateringar från dem, så hör jag av mig!
Och jag fick inte återbetalningar direkt från dem, utan från betaltjänstleverantörer. Jag gjorde en GDPR-förfrågan till Yapily och blev förvånad över att GDPR-förfrågan innehöll information där de hade kontaktat betalningsleverantörerna och bett om förtydliganden och angett tidsfrister för svar. Efter tidsfristen kontaktade casinot mig självt och återbetalade pengarna, i ett annat fall kontaktade betaltjänstleverantören mig och återbetalade pengarna.
I sin begäran om förtydligande betonade Yapily svaren på deras x frågor, och i begäran om förtydligande nämndes även att vi begär denna information för att avgöra om vår tjänst används korrekt. Om du redan har gjort en återbetalning till kunden, vänligen tillhandahålla ett officiellt kvitto/bekräftelse.
Automatiskt översatt:
Lisa2
XkBoii
Platina
XkBoii
3 veckor sedan
One of the banks was Revolut. I didn't submit everything as one large bulk claim though — I provided the transaction details and supporting information for the disputes.
If they've declined all of yours immediately, I'd ask them for the exact reason for the rejection. It might also be worth asking whether they can review the transactions individually, especially if it looks like the claims were rejected without considering the evidence.
Automatiskt översatt:
Lisa2
Kaplan
Platina
Kaplan
3 veckor sedan
Thanks, that's very clear and really helpful. I'll prepare everything as one package rather than going back and forth with Walleto.
I have quite a few transactions, so having one TRI per card will make things much easier. When Walleto refunded you, did they refund all the transactions listed on the TRI, or did they accept only some of them? Also, did they explain why they accepted or rejected particular transactions?
Automatiskt översatt:
Lisa2
Sarah222
Platina
Sarah222
3 veckor sedan
Thanks for the update. I don't blame you for needing a break after going through all of that!
It's useful to know that the DSAR gives enough information to match the entries back to the bank transactions. Does it show the ARN or any processor/acquirer references that make the matching easier? I'm mainly interested in whether it could help identify which of my unknown descriptors actually went through Walleto.
Automatiskt översatt:
Lisa2
johnmaddisonn1
Platina
johnmaddisonn1
3 veckor sedan
Thanks, that's helpful. At least it's good to know that some of the FASTVER chargebacks have already been successful. Hopefully the remaining ones will follow.
By the way, have you come across any of these descriptors in your transactions?
SIS Art Union
Horizon Land
Exist Sys
I'm still trying to identify who is behind them and whether any of them could also be connected to Xpate.
Automatiskt översatt:
Lisa2
Lisa15
Platina
Lisa15
3 veckor sedan
Got it. I’ll check what I can find. Do you have the full descriptor exactly as it appears on your bank statement, including any city or country? That might help identify the correct ZALO and possibly the processor behind the transaction.
Automatiskt översatt:
Lisa2
Platina
3 veckor sedan
I'm also looking for information on a few descriptors that seem very difficult to trace:
vercs2
calcal
jusdot5
tokdom
jusski6
paypay
I've seen suggestions that some of them may be connected to Xpate, but I haven't been able to verify this or find any reliable merchant contact details. Has anyone had these on their statement and managed to identify the actual merchant or processor?
Automatiskt översatt:
DjumK
Foxtrot90
Guld
Foxtrot90
3 veckor sedan
Nothing confirmed yet. I had other similar-looking descriptors on my statements that my bank later linked to Xpate when I started filing chargebacks. That's why I thought these might be worth checking as well. I'm trying to get the ARN and acquirer details from my bank to confirm who actually processed them.
Automatiskt översatt:
DjumK
Alfred_ANTONYAN21
Guld
Alfred_ANTONYAN21
3 veckor sedan
Sure, I will. I'm still looking into them and trying to get more transaction details from my bank. If I manage to confirm anything about ORENZA, TRAMIQ or their connection to Xpate, I'll post it here.
Automatiskt översatt:
DjumK
Guld
3 veckor sedan
I'm particularly interested in finding information about these descriptors:
XOR Visual Layer
Art Solution
Visual Mill
Hexo Land
I have a large number of transactions under these names, so I'm trying to identify them properly before deciding what to do next. I haven't been able to find reliable contact details so far.
Has anyone managed to identify the actual merchants, their websites or email addresses? It would also be really helpful to know who processed/acquired these payments and whether there is any confirmed connection to Xpate.
Automatiskt översatt:
NftsAreCool
Silver
3 veckor sedan
Har någon haft några kontakter med dessa processorer/leverantörer?
ZWART FINANCIAL LTD
Impaya Payments LTD
iSX-pengar
Truenorth Payments Corp
1545832 BC LTD
Pellopay Finance LTD
Jag skulle vara mycket tacksam om någon kunde hjälpa mig. Jag behöver snarast kontakta dessa återförsäljare.
Automatiskt översatt:
XkBoii
Lisa2
Diamant
Lisa2
3 veckor sedan
did you have any with credit cards - one of mine defaulted me for gambling transactions even though i was 100% honest and said they were gambling and also they have no way to prove they were gambling as they were obviously miscoded and through shell merchants. I’ve raised a formal complaint but banks can be so damn stubborn
Automatiskt översatt:
XkBoii
NftsAreCool
Diamant
NftsAreCool
3 veckor sedan
ISX money is likely ISX financial. FCA regulated in uk i think but still somehow manage to ignore people. I’m currently dealing with them and will let you know how it goes.