Ah raging. I got mine back yesterday but I haven’t yet gone through it. Need a breather for a few days!
Automatiskt översatt:
Sarah222
Foxtrot90
Guld
Foxtrot90
3 veckor sedan
Mine came exactly on the 1 month deadline so you should expect it on 7th September.
Automatiskt översatt:
Alfred_ANTONYAN21
XkBoii
Platina
XkBoii
3 veckor sedan
No, it's definitely VEMTRA on my statement. But if you have any contact details for VENTIRA, or know who processes their payments, I'd appreciate the information as well.
Automatiskt översatt:
Alfred_ANTONYAN21
johnmaddisonn1
Platina
johnmaddisonn1
3 veckor sedan
I ended up filing chargebacks because Walleto wasn't responding and I couldn't find any way to contact the merchant directly. So far, I've only won one of the disputed transactions and received the money back for that one. The rest are still pending, so I'm waiting to see how they turn out.
Automatiskt översatt:
Alfred_ANTONYAN21
johnmaddisonn1
Platina
johnmaddisonn1
3 veckor sedan
My bank told me the chargeback process could take up to 90 days. I've managed to recover the money from a few transactions, but only through chargebacks — Xpate didn't refund them directly.
I've filed chargebacks for the remaining transactions as well, so now I'm just waiting for the decisions.
Automatiskt översatt:
Alfred_ANTONYAN21
voodoo4
Platina
voodoo4
3 veckor sedan
If it's a significant amount spread across many transactions, your bank may not necessarily agree to raise chargebacks for every single one. I would keep contacting Xpate and submitting complaints to them in the meantime.
At the same time, I'd still try to dispute at least some of the transactions through your bank. That may be the best chance of recovering part of the money if LOLPOK and Xpate continue to ignore you.
Automatiskt översatt:
Alfred_ANTONYAN21
DjumK
Platina
DjumK
3 veckor sedan
Got it, thanks. If you come across any more information about them, please let me know.
Automatiskt översatt:
Alfred_ANTONYAN21
Platina
3 veckor sedan
Got a few more strange names showing up in my transactions. Anyone recognise any of these?
Does anyone know anything about them or have contact details? I'm also wondering whether Xpate could be the processor behind any of these payments.
Automatiskt översatt:
XkBoii
Pukuota1
Diamant
Pukuota1
3 veckor sedan
imgvibes emails just bounce back. someone told me they are cardaq processed but no reply yet
Automatiskt översatt:
XkBoii
Arra89
Diamant
Arra89
3 veckor sedan
Tchtxt do you have the contact. really hoping you get some more back mate 🙂
Automatiskt översatt:
XkBoii
Foxtrot90
Diamant
Foxtrot90
3 veckor sedan
nothing either. got an email the other day after chasing twice saying they’re looking into it tho
Automatiskt översatt:
XkBoii
Alfred_ANTONYAN21
Diamant
Alfred_ANTONYAN21
3 veckor sedan
info@ventira.co.uk
Automatiskt översatt:
XkBoii
Alfred_ANTONYAN21
Diamant
Alfred_ANTONYAN21
3 veckor sedan
what merchants did you have with xpate?
Automatiskt översatt:
XkBoii
Snowyhill84
Diamant
Snowyhill84
3 veckor sedan
scupdt could be scudot too which i have. can’t find any contact info
Automatiskt översatt:
XkBoii
Badger23
Diamant
Badger23
3 veckor sedan
hey. i’ve just received final responses on my complaints with credit cards. admitted it was gambling but have a solid case for miscoding and transaction laundering. worth escalating to FOS?
Automatiskt översatt:
XkBoii
Arra89
Diamant
Arra89
3 veckor sedan
how did this case go mate?
Automatiskt översatt:
XkBoii
Sarah222
Diamant
Sarah222
3 veckor sedan
still haven’t responded even after a chaser
Automatiskt översatt:
XkBoii
Sarah222
Diamant
Sarah222
3 veckor sedan
did you admit gambling to the bank?
Automatiskt översatt:
Arra89
XkBoii
Platina
XkBoii
3 veckor sedan
No they refunded me voluntary when I raised my transactions on monzo pal.