Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 551)

Hi. Xpate still hasn't refunded me, so I've filed a chargeback with my bank. I'm now waiting for the outcome.

Unfortunately, I don't have any information about OPENTGH yet.

Hi. Any progress since then? Did either of them get back to you, or have you managed to get any money refunded?

Walleto may say that they didn't process those payments, but that alone doesn't necessarily prove there was no connection. Payment chains can involve several parties, and the name shown on the statement isn't always the same as the processor behind the transaction.

That's why I'm trying to verify the information from other sources as well rather than relying only on Walleto's response.

You can try contacting TERFAST at sup@teronfast.io. Hopefully they respond and, if you're lucky, they may refund the transactions directly. I'd try this first before going through Xpate.

I came across GREDTVF as well. I don't have a verified email address for them, unfortunately. If you manage to find a contact, I'd definitely try the merchant directly first.

If that doesn't work, I would consider going through the chargeback process. If the transactions were processed by Xpate, based on my experience, getting a refund directly can take a long time.

Thanks for the information. I emailed both addresses, but unfortunately I haven't received any response yet. Do you happen to have any other contact details or information about ORENZA or TRAMIQ?

Also, can you confirm that both of them are processed through Xpate?

I think I’ve managed to track down who this is. I’ve a complaint email in with them so will update on whether any good comes off it.

Really sweet of you to look out for everyone 🙂. Just to let you know with revolut they told me to raise it after I gave them all the information. So I think he’ll be fine as long as he’s been honest. They will unfortunately likely deny but it’s what they said to do in my situation as it’s the only dispute option for open banking payments.

Think I found visioncraft btw guys but don’t want to put it on here yet as had no reply. And may be incorrect. I’ll let you know. Has anyone had any luck with DOCEAN (can’t find) or WWELTD (can’t find) or VENTIRA/VNTRA (not responding to me)

VEMTRA may be VENTIRA?

if anyone can help with any of these that aren’t exingeno or rogue kit (already got refunds) i’d really really appreciate it.

If anyone knows who processes IMGVIBES that’d be really helpful. They’re website closed and their emails are blocked.

Sorry guys can you please let me know the process you are going through to get the funds from merchants if they reject refund? and what you are telling banks to issue chargebacks?

It looks like the website is down now, and they're not responding to emails either. I'd try contacting Xpate directly and see if you can get anywhere with them.

If that doesn't work, the last option would probably be to file a chargeback through your bank rather than keep waiting.

Hi. Any progress since then? Did you manage to get a response from Xpate?

Also, what happened with your Xpate refund in the end? Have they returned anything yet, or are you still waiting?

Hi. Any updates on this? Did you manage to get in touch with Walleto? Have you had any positive outcome or received any refunds yet?

Thanks for the update. Has your bank given you any indication of how long the chargeback review might take? And has Xpate responded or provided any documents since you filed it?

Please let us know if you get a decision, as I'm interested to see how Xpate handles the case.

Going through my bank statements again and there are still quite a few names I can't make sense of. These are the latest ones:

RAVTOR

KELMIX

FENDRO

ZERVIK

TALQEN

MORVEX

GENTRI

DALVOR

PERNIX

VELQAT

I'm mainly trying to establish whether Xpate could be behind any of these payments. If anyone recognises even one of them or has contact details, please let me know.

Think I may have had my easiest one yet. Emailed Nexbric yesterday morning, refund showing in account this morning. It was only 1 transaction (they may route other merchants through them which I’m not aware of) but worth contacting if you have them as a descriptor.

RAVTOR could be RAVORA?