The biggest fraudsters.
They gave me 200 free spins. I won a small amount of money that I bet on other games. I made a profit and decided to make a withdrawal. I was denied a withdrawal, because I had to verify the card with which I deposited.I WON THIS MONEY WITHOUT A DEPOSIT.
What to do ?
They don't want me to verify the card and they removed me from live chat.They are trying to deceive me once again.
What is the solution. Someone give advice.
If you already had some troubles there, I don't understand why you keep playing in the same casino. How did they give you 200 free spins? What kind of promotion was that?
You say: "They don't want me to verify the card."
How do you know that they don't want you to do that?
I have problems in many casinos that I play, but I continue to deposit. The casino offered me a 100% deposit bonus + 200 free spins. Free spins are received the next day. And the deposit method is used only in Bulgaria and does not need verification. I was told that they wanted me to verify the bank card with which I had deposited. And this is impossible.
In the end, after a complaint and many quarrels, they paid me the money.
Nice! I'm glad to hear it. Did you win a lot? How did they explain that they wanted to verify a card that's impossible to verify?
The amount was not very large. But without a deposit is pretty good 🙂I was told that the deposit method must be verified at each withdrawal. This means up to 48 hours for verification and 48 for withdrawal.Which is kind of nonsense .... However, I sent a picture of the bank card again and they verified the account.
But now I really don't plan to play there. I have a lot of problems with them.
But easypay is a type of bank transfer but instant. You only receive a receipt. Which cannot be verified. and it is pointless to send a photo.The deposit is made with a unique civil number or code generated by the system.
Hm, if the payment method is used for the first time on the account, then yes, they need to verify it even if the account itself has been verified long time ago, but verifying the payment method for every withdrawal? That sounds like too much hassle.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
