Glömt lösenord vad kan du göra?!

Jag registrerade mig hos MAGICRED CASINO igår jag glömde både lösenord från e-post och att logga in HJÄLP!?! ?? !!

Hello, there is "Forgotten password". You have to click there and reset your password via email.

Radka Tack så mycket. Stort problem. Lösenordet för min Gmail är okänt 😞duplicerat lösenord borta Jag kunde bara återställa mitt lösenord via mobilnummer, annars var allt borta

Happy to help 🙂

Oh, and have you managed to reset the password via the phone number, please? Did it work?

Hej Radka tycker det är jättebra att du frågar. Nej, kan inte få det, hur ska jag göra att du ger mig ett lösenord via mobilen!!!?

ps har runt 250 € på kontot 😞😞😞😞

This is a really tough situation. I'd probably explain the situation to the casino. It would be quite time consuming and I'm not even sure if the casino is willing to do this, but they could potentially do a verification call with you, ask you some questions about your account to make sure that the account is yours.

Then they could change the email address on your account to a new one and then you could send the new password to your new email address.

But once again, this isn't the standard process, but it's a way to get this resolved.

Tack så mycket Daniel.. Jag vet inte om CASINO MAGIC RED skulle vara redo för det, även om jag förstår. SJÄLVKLART är det mitt fel att du inte kan göra något 😞

If everything else fails, you can try submitting a complaint on our website. Yes, it's your fault, but it wouldn't be fair being unable to collect your winnings only because you forgot a password.

Hej Daniel, hur rätt har du, men vad är poängen med att jag skriver ett klagomål!? Låter det vettigt !?

Hello Baddy,

this complaint will cost you nothing and there is a chance we could help you. Feel free to try it out. Will you do that?

I'm pretty sure we have direct contacts for representatives of the Magicred casino so we could try to contact them and try to find solution. Your issue is pretty simple. You need to withdraw your winnings, but you're unable to reset your password (due to already mentioned reasons) so you need the casino's help.

Tack för ansträngningen och tiden DANIEL kommer att försöka med ett klagomål oavsett vad som händer Lg

No worries, I hope we'll manage to get this resolved. It's the type of a case where the casino didn't do anything wrong to you, but you also didn't do anything wrong to the casino so I'd say the major part is to make sure that the casino can verify you somehow and restore access to your account.

Tack Daniel du beskrev PROBLEMET mycket kompetent 👍

Jag hoppas att allt blir bra ... annars finns det inget du kan göra

Good morning and stay positive 🙂

Du har rätt 👍🥰