I played quite a while in this casino. Let me tell you my experience.
First of all, whenever you win , the withdrawal will be an impossible mission.
Starting with, I joined the Site on August 2022, first week everything works fine. Middle of August the site gets a big break on his withdrawals. He pauses everyones withdrawals saying it is MasterCard and Visa problem. The most common solution they were giving was to deposit through alternative ways so they can transfer the money there. Such as Skrill or Jeton. Furthmore they had an option called SEPA for fast bank transfer. An option that never worked for the most as you had to go through KYC. They KYC took around 15 days, then the withdrawal another 15, imagine the time. I couldn’t wait that long so I deposited through Jeton and got some money out after waiting 10 days. After winning some more money they told me I had to go another KYC for Jeton withdrawals,I was laughing, another 5 days of waiting. Finally withdrawals were fixed and I was withdrawing with Jeton. I was playing by their withdrawal rules till 10/9 (September) that they told me they fixed the card problem. I did a small withdrawal of 50 euro to check it and it was fine. So the next day I was playing with more cash and and and SURPRISE. All of a sudden ,I make 3 withdrawals which all 3 was getting cancelled for no reason .Their system was instant and shouldn’t have such a problem like they said. Once again I went through the Help Center saying wait and wait and wait for the finance team I guess. They call them the specialists like it is a kind of science. I waited 5 days till I gave them what they wanted. What they wanted? Me to lose a big amount because I couldn’t withdrawal by anything.
This casino is unreliable , they will always call for a gamblers patient which doesn’t exist.
Furthermore the "specialists" work only Monday to Friday. The problems always start on Friday, you know why.
Have in mind I had a fully KYC account on 2 types of withdrawals and they were cancelling them saying they dont know the reason.
Having a Max Win on Sugar Rush, from the few that exist and never got the money, pointless site.
Well that’s from me! Have a nice one!