Betgaranti Casino - Spelaren har problem med uttag.

Dear Cansktl,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betgaranti Casino. I’m afraid, I will need more information regarding your problem. Could you please describe your problem properly with a text and not with a screenshot? I will be waiting for your reply patiently.

Best regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

On 11.12. 2024 I played bonanza 1000x on the Betgaranti site and I only withdrew 50 thousand TL from my 400 thousand TL cash register (maximum withdrawal is 50000) On the night of the site officials logged into my account and melted the remaining 354 thousand TL cash register down to the last penny in their own site game yummy slot. I could not even log in to my account during this time. I could not log in at the time the game was played. My username is C****. When I tried to log in to my account, it said that such a user was not found and when I asked for help from live support, time was gained under the name of let's change your password around 10.00. All of this is proven. I share this on all Casino pages. BETGARANTI IS A REGRET. I demand that its license be revoked and I want my damages to be compensated.

11.12.2024 tarihinde Betgaranti sitesinden bonanza 1000x oynadım ve 400 bin tl olan kasamdan sadece 50 bin tl çekim verdim (Gülnlük max çekim 50000) gecesine hesabıma site yetkilileri giriş yapmış ve kalan 354 bin tl kasamı son kuruşuna kadar kendi site oyunu yummy slotunda eritmişler ben bu süre zarfında hesabıma bile giriş yapamadım oyunun oynandığı saatte giriş sağlayamadım kullanıcı adım C**** hesabıma giriş yapmaya çalıştığımda böyle bir kullanıcımız bulunamadı yazıldı ve canlı destekten yardım istediğimde saat 10.00 gibi gelin şifrenizi değiştirelim adı altında vakit kazanıldı hepsi ispatlıdır Tüm Casino sayfalarında bu yapılanı paylaşıyorum BETGARANTİ PİŞMANLIKTIR Lisansının iptal edilmesini talep ediyorum ve zararımın karşılanmasını istiyorum.

Dear Cansktl,

Can you please advise if your account was ever verified in the casino?

Additionally, did you accumulate your winnings with real money of bonus balance?

If possible, please forward the full communication between you and the casino and your deposit, bonus and betting history to nikolas.b@casino.guru for further review.

Awaiting your response.

Regards,

Nick