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Tezi ma argasaha yako nad 500 lv zalok imam teglena suma 20 lv samo zalagam kakvo ste stane sis moite pari zasto se zalagam ne davat hubava suma zamo zalok pisa im kismet kazvat nat 500 lv zalok ebassi kismeta kajete imao takova nesto

Tezi ma argasaha yako nad 500 lv zalok imam teglena suma 20 lv samo zalagam kakvo ste stane sis moite pari zasto se zalagam ne davat hubava suma zamo zalok pisa im kismet kazvat nat 500 lv zalok ebassi kismeta kajete imali takova nesto

Dear Halil90,

Thank you for submitting your complaint. Please could you write your message in the Cyrillic alphabet or in the English language? Google translate is not able to translate your message, therefore we are not able to understand it.

Thank you in advance for your reply.

Best regards,

Kristina

Over BGN 500 bite I made BGN 20 profit I have a bet in no time waste money what will happen to my money BGN 20 I bet leave a withdrawal of profit does not even raise from BGN 20 to the top 8888 fraudsters to whom to complain I don't know if you want to check your profile my t***@abv.bg is a username

Над 500 лв залок съм направил 20 лв печалба имам залагам за нула време снършват парите какво ште стане със моите пари 20 лв залагам оставете тегляне на печалба даже не качва от 20 лв на горе 8888 измамници на кого да са оплаквам незнам ако искате проверете ви профила ми t***@abv.bg това е потребителско име

Since it opened, I am a regular customer of BGN 500, they took me, I want my money, I also have proof to give you my password and name, check my history, what is it about, name t***@abv.bg password ***

От кокато се отвори аз съм редовен клиент нат 500лв ми земаха искам си парите имам и доказателство да ви дам паролата си и име проверете историята ми вие за какво става въпрос име t***@abv.bg парола ***

Thank you for your reply, Halil90. I apologize, but I still don't understand what the issue is. Could you please elaborate? Do you have a pending withdrawal?

Additionally, I would like to ask you to refrain from sharing any personal details, especially login details like nickname/email and password publicly. You should always be the only person who has access to your account. Thank you for understanding.

It doesn't work

Не става

the question is it doesn't give me any winnings their games only bets I make no winnings BGN 500 went on the air every day I bet only they take no winnings to draw why am I the only one unlucky in bg

въпроса е не ми дава никакви печалби техните игри само залози правя никъкви печалби 500 лв отидоха на въздуха секи ден залагам само земат никакви печалби за теглене защо само аз ли съм нещастник във бг

I would like to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do.

Dear Halil90,

We are extending the timer by 7 days. If there is anything else we could help you with, let us know, otherwise, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.