HemZoome Casino recension
Zoome Casino recension
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Accepterar inte spelare från Sverige
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  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • Maestro
Uttagsgränser
 per månad
15 000 €
 per vecka
7 000 €
 per vecka
3 000 €
Dama N.V.
2022
> 1 000 000 €
  • Curaçao (Curaçao Gaming Control Board)
ÖversiktBonusarAnvändarrecensioner50Förklaring av säkerhetsindexetDiskussion18Betalningsmetoder40
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Zoome Casino Recension

Zoome Casino har genomgått en noggrann utvärdering av vårt opartiska granskningsteam, som har undersökt både positiva och negativa aspekter med casinot i enlighet med vår granskningsprocess för casinon. Efter att noggrant ha utvärderat skäligheten i casinots villkor samt beaktat licenser, klagomål från befintliga spelare, kundsupport, gränser och andra viktiga faktorer, har våra granskare kommit fram till om det här casinot är säkert och seriöst, en regelrätt bluff, eller om det placerar sig någonstans däremellan.

Säkerhetsindexet, som härleds från dessa resultat, ger ett betyg som återspeglar onlinecasinots säkerhet och rättvisa. Ju högre säkerhetsindex, desto större är sannolikheten att du kan spela och ta ut dina vinster utan några problem. Zoome Casino har ett väldigt högt säkerhetsindex på 9.0, vilket etablerar det som ett av nätets säkraste och mest rättvisa casinon baserat på våra kriterier. Fortsätt att läsa vår recension av Zoome Casino för att fatta ett välgrundat beslut om huruvida det här casinot passar dig bra eller inte.

Säkerhetsindex för Zoome Casino – är det rättvist och säkert?

För att beräkna säkerhetsindexet för ett casino använder vi en komplex formel som tar hänsyn till den insamlade datan som behandlats i vår granskning. Det här inkluderar i vanligtvis casinots villkor, klagomål från spelare, uppskattade intäkter, svarta listor och liknande.

Vi har noga undersökt och analyserat villkoren för Zoome Casino som ett led i vår granskning av Zoome Casino. Enligt den information vi har finns inga regler eller klausuler som skulle kunna betraktas som orättvisa eller bedrägliga. Detta är ett bra tecken eftersom den typen av regler potentiellt kan användas mot spelare som grund för att inte betala ut vinster till dem.

Enligt våra ungefärliga beräkningar eller insamlad information är Zoome Casino ett medelstort onlinecasino. I förhållande till sin storlek har det här casinot en väldigt låg andel omtvistade vinster i klagomål från spelare (eller har inte mottagit några klagomål alls). Eftersom större casinon ofta får ta emot fler klagomål på grund av att det har ett större antal spelare, tar vi hänsyn till både casinots storlek och feedback från spelare.

Såvitt vi vet förkommer inte Zoome Casino på några relevanta svarta listor över casinon. Om ett casino har hamnat på en svart lista, som exempelvis Casino Gurus lista över svartlistade casinon, kan det betyda att casinot har behandlat sina kunder illa. När du letar efter ett onlinecasino att spela på anser vi att det är av yttersta vikt att du tar detta på allvar.

Sammantaget, i kombination med andra faktorer som beaktas i vår granskning, har Zoome Casino landat ett väldigt högt säkerhetsindex på 9.0. Detta gör det till ett bra alternativ för de flesta spelare som är ute efter ett onlinecasino som skapar en rättvis spelmiljö för sina kunder.

Obs! Såvitt vi vet är Zoome Casino kopplat till 3 andra onlinecasinon. Med hänsyn till kopplingen mellan dessa casinon har vi även vägt in kvaliteterna hos de associerade casinona vid utvärderingen av säkerhetsindexet för Zoome Casino.

Zoome Casinos villkor

Vi granskar noggrant villkoren för varje casino vi utvärderar och bedömer deras skälighet. I villkoren för många casinon hittar vi regler som vi anser vara orättvisa eller uppenbart exploaterande, och det är ofta dessa regler casinon utnyttjar för att undvika att betala ut vinster till spelare.

Vi hittade inga orättvisa eller bedrägliga klausuler i villkoren för Zoome Casino under vår granskning.

Klagomål från spelare på Zoome Casino

Under vår granskningsprocess fäster vi extra vikt vid klagomål från spelare, då de ger oss viktiga insikter i de problem som spelare upplever och hur casinon väljer att hantera och lösa dem. När vi beräknar ett enskilt casinos säkerhetsindex tar vi hänsyn till både klagomål som skickats in via vårt Center för klagomålslösning och klagomål vi inhämtar från andra källor.

Det här klagomålet rör inte Zoome Casino specifikt, men ett casino det är relaterat till. På grund av detta klagomål har vi tilldelat detta casino 25 svarta poäng. Du hittar mer information om klagomålet och de svarta poängen i avsnittet "Förklaring av säkerhetsindexet" i denna recension.

Användarfeedback och recensioner för Zoome Casino

Casino Guru ger användare en plattform för att betygsätta och recensera onlinecasinon, samt för att dela med sig av sina åsikter och erfarenheter. Baserat på denna information beräknar vi ett övergripande feedbackbetyg som sträcker sig från "Hemskt" till "Utmärkt".

De 50 användarrecensionerna av Zoome Casino har resulterat i feedbackbetyget "Bra". Recensionerna finns tillgängliga i avsnittet "Användarrecensioner" på den här sidan.

Obs! Tänk på att användarrecensioner kanske inte alltid ger den mest korrekta bilden av casinots kvaliteter. En del recensioner kan vara falska, skrivna enbart för att förbättra casinots övergripande feedbackpoäng. Andra recensioner kan komma från missnöjda spelare som skriver många negativa recensioner för att försämra casinots rykte. Även om vi gör vårt yttersta för att filtrera bort sådana recensioner och fastställa ett opartiskt feedbackbetyg, avstår vi från att inkludera användarfeedback i vår beräkning av säkerhetsindexet på grund av dessa faktorer.

Företagsinformation och licenser för Zoome Casino

Zoome Casino ägs av Dama N.V. och har uppskattade årliga intäkter som överstiger $1,000,000. Baserat på intäkterna anser vi att det är ett litet till medelstort onlinecasino.

Zoome Casino har en spellicens utfärdad av Curaçao Gaming Control Board i Curaçao.

Vinst- och uttagsgränser, betalningsalternativ

Zoome Casino accepterar insättningar via 40 betalningsmetoder. Dessa inkluderar: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, Maestro, Neosurf, Boleto Bancario, Bitcoin (BTC), iDebit, Bank transfer, Santander, Flexepin, CashtoCode, eZeeWallet, Interac, MiFinity, Jeton, Revolut, MuchBetter, Gigadat, Coinspaid, Dogecoin (XDG), Tether (USDT), PIX, Loterias Caixa, Bitcoin Cash (BCH), Litecoin (LTC), Ethereum (ETH), Itaú, Bradesco, Banco Original, Banco Safra, Banco do Brasil, Caixa, Banco Banrisul, Pay4Fun, Rapid Transfer.

Många onlinecasinon har tydliga gränser för hur mycket spelare kan vinna eller ta ut. För det mesta är dessa tillräckligt höga för att inte påverka de flesta spelare, men vissa casinon tillämpar vinst- eller uttagsgränser som kan vara ganska restriktiva. Av den anledningen kikar vi alltid på sådana begränsningar när vi granskar ett casino. All information om casinots vinst- och uttagsgränser finns i tabellen.

Uttagsgränser Vinstgränser
3 000 EUR per dag Ingen vinstgräns
7 000 EUR per vecka
15 000 EUR per månad
30 000 NOK per dag
70 000 NOK per vecka
4 500 CAD per dag
10 500 CAD per vecka
4 500 AUD per dag
10 500 AUD per vecka
4 500 NZD per dag
10 500 NZD per vecka
Obs! Det kan mycket väl vara så att inte alla betalningsmetoder som listas ovan är lämpliga för både insättningar och uttag. Det kan dessutom vara så att vissa betalningsalternativ bara är tillgängliga i specifika länder.

Kundsupport och språkalternativ

Våra specialiserade casinorecensioner baseras på olika data som vi samlar in om varje casino, inklusive information om vilka språk som stöds och kundsupport. I tabellen nedan kan du se en översikt över språkalternativen på Zoome Casino.

Språk Webbplats Kundsupport Livechatt
engelska Ja Ja Ja24/7
tyska Ja Ja Ja24/7
finska Ja Ja Ja24/7
franska Ja Ja Ja24/7
norska Ja Ja Ja24/7

För att testa hur hjälpsam det här casinots kundsupport är har vi kontaktat casinots medarbetare och bedömt deras svar. Vi anser att kundsupport är viktigt eftersom dess syfte är att hjälpa dig lösa eventuella problem du riskerar att stöta på, till exempel i samband med registrering på Zoome Casino, hanteringen av ditt konto eller vid uttag och så vidare. Vi skulle säga att Zoome Casino har en genomsnittlig kundsupport utifrån svaren vi har fått i samband med vår testning.

Spelautomater och casinospel på Zoome Casino

Zoome Casino erbjuder dessa typer av casinospel: Spelautomater, Roulette, Blackjack, Videopoker, Bingo, Baccarat, Jackpottspel, Livespel, Craps och tärningsspel, Keno, Skraplotter, Andra kortspel, Virtuella sporter, Andra spel, Crash-spel, Liveshower, Bordsspel, Live baccarat, Live bingo, Live baccarat, Live tärningsspel, Andra livespel, Live poker, Live roulette.

Spel från 123 leverantörer av casinospel finns tillgängliga. Detta inkluderar NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, High 5 Games, Belatra Games, MrSlotty, Relax Gaming, Bullshark Games, Lucky Games, Jelly, Fantasma Games, Turbo Games, Platipus, Slotopia, Authentic Gaming, Lucky Streak, Amigo Gaming, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), OneTouch, Kiron Interactive, Golden Race, Revolver Gaming, EAGaming, Reevo, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Max Win Gaming, HungryBear, Caleta Gaming, Iconic21 (BETER Live), AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Reel Web (Playtech), Golden Rock Studios, 4ThePlayer, 5Men Gaming, AceRun, Prospect Gaming, Swintt, Win Fast, SpinOn, Backseat Gaming, Bulletproof Games, Ad Lunam, Reflex Gaming, Spribe, Gamomat, CandleBets, TrueLab Games, Atmosfera Live, Spinza , Spearhead Studios, Bang Bang Games, Bad Dingo, Vivo Gaming, Onlyplay, Oryx Gaming, Nucleus Gaming, Leap Gaming, Gamebeat, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, Games Lab, Silverback Gaming, Clawbuster, Electric Elephant, Bet2tech, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ruby Play, Ka Gaming.

Bonusar och kampanjkoder för Zoome Casino

Bonusar för nya och befintliga spelare är ett sätt för onlinecasinon att motivera människor att registrera sig och pröva deras spelutbud. De vanligaste är bonusar utan insättning eller freespins som du kan få bara genom att registrera dig, och insättningsbonusar som ges till spelare i samband med insättningar. Med det sagt kan casinon erbjuda andra typer av bonuskoder, välkomstbonusar vid registrering eller lojalitetsprogram.

Vår databas innehåller i nuläget 13 bonusar från Zoome Casino:

  • 100 % upp till 350 €
  • 100 % upp till 1 000 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 750 € och 50 extrasnurr (0,1 €/snurr)
  • 100 % upp till 750 € och 100 extrasnurr (0,1 €/snurr)
  • 100 % upp till A$1 000 och 100 extrasnurr (A$0,1/snurr)
  • 50 % upp till A$1 000 och 50 extrasnurr (A$0,1/snurr)
  • 100 % upp till A$500 och 100 extrasnurr (A$0,1/snurr)
  • 100 % upp till 750 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 500 € och 50 extrasnurr (0,1 €/snurr)
  • 100 % upp till 750 € och 100 extrasnurr (0,1 €/snurr)
  • 100 % upp till 350 € och 100 extrasnurr (0,1 €/snurr)
  • 50 % upp till 500 € och 50 extrasnurr (0,1 €/snurr)
  • 100 % upp till 350 € och 100 extrasnurr (0,1 €/snurr)

Tänk på att spelare från vissa regioner kanske inte kan utnyttja dessa bonuserbjudanden. Besök avsnittet "Bonusar" i denna recension för att se vilka bonusar du kan utnyttja.

Bonusar

Insättningsfri bonus:
Inte tillgänglig
Insättningsbonus:
Inte tillgänglig

Betalningsmetoder

Betalningsmetoder
Visa alla (40)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Giropay
  • Maestro
Uttagsgränser
 per månad
15 000 €
 per vecka
7 000 €
 per vecka
3 000 €

Spel
Visa alla

Spelautomater
Blackjack
Roulette
Videopoker
Bingo
Ingen betting
Baccarat
Jackpottspel
Livespel
Ingen poker
Craps och tärningsspel
Keno
Skraplotter
Ingen betting på e-sport
Crash-spel

Språk

Webbplats på engelska
Alla språk (5)
Kundtjänst på engelska
Alla språk (5)
Livechatt på engelska
Alla språk (5)

Spelleverantörer
Visa alla (123)

  • NetEnt
  • Nolimit City
  • Playtech
  • Play'n GO
  • Merkur Gaming
  • Evolution Gaming
  • Pragmatic Play
  • Quickspin
CASINO-SKÄRMBILDER
zoome_casino_homepage_desktop
zoome_casino_game_gallery_desktop
zoome_casino_promotions_desktop
zoome_casino_homepage_mobile
zoome_casino_game_gallery_mobile
zoome_casino_promotions_mobile

Fördelar

  • Flera valutor på ett och samma konto
  • Enormt utbud av spelleverantörer
  • Livechatt tillgänglig 24/7
  • Spel med riktiga dealers finns tillgängliga

Nackdelar

  • Alla villkor översätts inte till webbplatsens språkalternativ

Intressanta fakta

  • Litet internationellt kasino
  • Genomsnittlig uttagsgräns per månad
  • Insättningar måste satsas 3x innan ett uttag begärs
Författare och garant: Ayberk Ayan Senast uppdaterat: 2024-09-10 Är det något som är fel eller saknas? Meddela mig
Casinobonusar

Bonusar på Zoome Casino

Bläddra bland alla bonusar som Zoome Casino erbjuder, inklusive deras insättningsfria bonusar och välkomstbonusar vid första insättningen.

Casino Guru

Vi vill att spelare ska förstå spelande.

Användarrecensioner (50)

Användarrecensioner av Zoome Casino

Här kan du dela med dig av dina erfarenheter av Zoome Casino. Läs vad andra spelare har skrivit om det eller skriv din egen recension och berätta för alla om casinots för- och nackdelar baserat på dina personliga upplevelser.

Användarfeedback:
Bra

Betygsatt av 50 användare

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Har du spelat på det här casinot?

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Casino Guru

Vi vill att spelare ska förstå spelande.

• 3 månader sedan
Bra casino med stort utbud av spel och snabba utbetalningar. Mina vinster var där på nolltid. Verifieringen tog lite längre tid, men allt som allt är jag nöjd och kommer definitivt att spela här igen.

• 4 månader sedan
Horrible website I actually didn’t enjoy playing here at all the RTP is non existent the website lay out is horrible, nothing good about this casino at all impossible to speak to support
  • Nothing
  • Very Low rtp
  • Not a good website layout
  • Horrible support
  • Horrible experience all around
Zoome Casino
Dear Hannahskeen578,

We regret that you hold such an opinion about our platform.

Please be assured that all the slots on our site are provided by licensed providers, and the RTP (Return to Player) is clearly stated within each game. These values are accurate and are regularly verified to ensure compliance.

If you were dissatisfied with the assistance provided by one of our support agents, we encourage you to submit a complaint to our support email. We will thoroughly investigate the situation.
• 4 månader sedan
I have been on nearly every casino and this one is by far the best in the way of payouts, easy withdrawal and easy verification. what a wonderful casino so easy so honest. Keep up the great work zoome
  • You actually get free games
  • Your money goes far
  • This casino pays out
  • The games are like no other
  • Graphics sensational
  • Verification so easy and fast
Zoome Casino
Dear haleyliverton

Thank you for your feedback. Glad to read that you liked everything.
• 5 månader sedan
A site that shares constant spin on fixing a problem that isn't there. You can deposit money into their account but when it's time to action a withdrawal that account is a problem.
I'm also concerned that they want you to share multiple bank accounts and multiple private documents with your details for verification. If you've supplied it once and a withdrawal was successful then supplying another different set doesn't sound healthy.

You also get messages of withdrawal failures but the help desk advise that it's not from them?
  • Withdrawals are too painful
  • Limits are way too low
Zoome Casino
Dear User,

We regret that you had a negative experience while using our site.

Please note that verification is a standard procedure for most online casinos, designed to ensure that clients are using their own payment methods.

If you receive any notifications and suspect they are from our platform, we encourage you to contact our support team. They will assist you in resolving the matter.
• 5 månader sedan
Good customer service, Fastest withdrawal ever.
All positive so far
Zoome Casino
Dear Donolivier,

Thank you for your feedback about our platform. We are continuously improving, and we are confident that you will enjoy many more positive experiences with us. :)

Kind Regards,
Zoome Casino
• 8 månader sedan
Very good casino Even It Is curacao, fast Kyc and fast whitdraws.

Highly recomended!
  • Good RTP
  • Fast whitdraws
  • Fast kyc
  • Low whitdrawal limits
Zoome Casino
Dear Player,

We are very happy that you liked our casino! We are constantly improving, so there are no doubts you are going to have a great time here :)

Good luck!

Kind regards,
Your Zoome team
• 9 månader sedan
Basically, I think it is a casino with a good balance of bonuses and RTP. However, when I won and tried to withdraw, I was asked for KYC again.
At that time, I submitted a bank statement, but it was refused because there was no zip code. I think I used a bank balance certificate last time, but when I asked the chat support, they just gave me a boilerplate message that seemed troublesome and was not kind. I'm currently looking for an address verification document that also includes my zip code. If it is said that it is a rule, it is right. However, this is the first time out of hundreds of casinos that I have been refused KYC due to the presence or absence of a zip code.
I will enjoy at other casinos until the withdrawal is completed

P.S 20240215
Apparently, the reason why my withdrawal was not successful was not because of KYC. The reason was that the withdrawal destination (payz) returned an error. I was able to withdraw using another withdrawal method. Thank you to the support person who contacted me via email
  • good games&RTP
  • good bonus
Zoome Casino
Dear Player!

Thank you for sharing your feedback with us regarding your recent experience at our casino. We genuinely appreciate your insights into our bonus offerings, as well as our Return to Player (RTP) balance.

We sincerely apologize if you found our support team's response to be lacking in kindness or if it seemed like a boilerplate message. Providing exceptional customer service is paramount to us, and we regret if we fell short of your expectations in this regard.

We're glad to hear that you were able to successfully withdraw using an alternative method, and we appreciate your acknowledgment of the support person who assisted you via email. Providing prompt and helpful assistance to our players is of utmost importance to us, and we're pleased to hear that you received the assistance you needed.

We are sorry for any inconvenience you may have encountered during the verification process. We understand that undergoing Know Your Customer (KYC) verification procedure can sometimes be frustrating, but please be assured that it is a necessary step for us to maintain compliance with regulatory requirements and ensure the safety and security of all our players' accounts and transactions.

Regarding your concerns about the refusal of your bank statement due to the absence of a zip code, we apologize for any confusion or inconvenience this may have caused. Our verification team is tasked with ensuring that all documents submitted adhere to the required standards, and unfortunately, discrepancies such as missing information can result in the rejection of the document.

We appreciate your patience and understanding as we work to verify your account. Rest assured, we are committed to assisting you through this process and ensuring that your withdrawal is completed as soon as possible.

Should you require any further assistance or clarification regarding the verification requirements, please do not hesitate to contact our support team. We are here to help and strive to provide the best possible service to our valued players.

Thank you once again for your feedback on our bonus offerings and RTP balance. We are continuously striving to improve our services, and your input is invaluable to us.

Kind regards,
Your Zoome Team
• 1 år sedan
Flera leverantörer, bra navigering, låg RTP, mycket hög Rollover Bonus, mycket långsamma uttag.,
  • Många leverantörer, olika spelsläpp
  • För den som gillar snabba uttag rekommenderar jag det inte, uttag tar för lång tid och det slutar med att spelaren förlorar allt igen, vilket är vad Casinot älskar.
  • Casino tar lång tid att ta ut
  • Mycket dålig spel-RTP, få spel betalar bonus.
Zoome Casino
Dear Player!

Thank you for taking the time to share your feedback about our casino. We genuinely value your opinion, and we're here to address your concerns and provide some clarity regarding our terms and conditions.

Firstly, we understand that quick withdrawals are important to our players, and we apologize if you've experienced delays in this regard. We would like to assure you that we aim to process withdrawals as promptly as possible, and according to our terms and conditions, withdrawal confirmation by our specialists occurs within 24 hours. Please note that the "Success" status in your account means that the transaction has been confirmed and transferred to your bank.

Regarding the game RTP, it's essential to mention that our casino's games are provided by various game developers. The return-to-player (RTP) percentages you mentioned are determined by the game providers themselves, and we have no control over these values. While some games may have lower RTPs, others may have higher ones.
It's important to note that these percentages are designed to ensure a fair and random gaming experience for all players.

We appreciate your feedback about the variety of games and providers. We continually strive to offer a diverse selection of games to cater to various preferences. However, we acknowledge that not all games may be equally rewarding, as outcomes are determined by chance.

We hope you'll give our casino another chance and that your future experiences will be more enjoyable. If you have any specific concerns or require further assistance, please don't hesitate to reach out to our customer support team via live chat or email.

Kind regards,
Your Zoome team
• 1 år sedan
Scam of casino. impossible to get free spins. Most of the game suck they have shit features that you get about 1 every $2000-3000 worth of spins. It is a nightmare to get the KYC done. it also license in curacao(well known for allowing casino scams).
  • layout
  • Shit features
  • Cant get free spins
  • Payback Rate is super low
  • long as withdraws
Zoome Casino
Dear Player!

We're sorry that the game outcome didn't meet your expectations at our casino. It's important to acknowledge that licensed casinos have no ability to manipulate the outcomes, it depends on your strategy while playing on slots. All the games available on our platform operate using a certified random number generator provided by each game developer. We have no means of influencing the game outcomes, as all data processing takes place on the developers' servers. Rest assured, your winnings here are solely determined by your luck. Also, you can choose less volatility games on which you would win less but more often, as higher volatility games would require you to play more rounds to receive bonus free spins or winnings. You might more information about volatility generally or in specific games on open sources or on the provider's website.

As for your issues while proceeding with a verification procedure, our casino operates under strict licensing regulations, and player verification is a mandatory requirement imposed by these regulations. Players only need to complete the verification process once to ensure a secure and seamless gaming experience moving forward. We understand your time is valuable. Rest assured that the verification process is designed to be efficient and streamlined, so it won't take up a significant amount of your time.

We genuinely appreciate your patience and cooperation during the verification process. In case, you're having issues with the verification process, please write us your email address so we can check how we can assist you, or just contact us in a live chat or via email.

Kind regards,
Your Zoome team
• 1 år sedan
Jag är förvånad över att något sådant här har ett sådant betyg!
Casino Guru överraskar mig varje gång
2000 varv Book of Aztec
1300 rpm Sugar Rush
600 Fruktfest
Sedan kom gratissnurr
På en Euro Sugar Rush vinst 2,5 Euro
Book of Aztec 15 euro
Fruit Party nådde 7 euro, insats 0,60 cent
  • Nej KYC, jag skickade alla dokument dit, 4 erkändes 1 är fortfarande under behandling och har varit det i 3 månader
  • Snurra spel, slut på omgången
  • Inga free spins alls
Zoome Casino
Dear player,

We regret that the game result wasn't as good as you wished it to be. Please note that licensed casinos can't influence the results, and the winnings depend only on entering a slot at the right moment and placing the right bet - it's your luck. There's no difference in which exact casino you are playing, because the licensed casino is only a platform, which redirects a user to the servers of a provider, and the RTP of a specific game is the same. With the right tactic, chances of winning can be higher, because slots show results at a certain distance according to their volatility. We recommend you to read about this on the internet or feel free to contact our chat and we will give you more information. Also in our casino, we are open to cheering a player up in case of an unlucky game with our generous bonuses system

As for the KYC procedure, of course, we also have it, and withdrawals may be terminated until the account is fully verified (this information can be checked in our Terms and Conditions). The maximum time for verification is 24 hours, however, we are trying to check everything as soon as possible, and on average it takes just a few hours. After the check is over, every user gets a notification via email. If there are some issues with verification and you need more information, please, contact our support team, and we will help you

Kind regards,
Your Zoome team
• 1 år sedan
Bra casino där du äntligen vinner något. Åtminstone tills nu 😉. Jag kan definitivt rekommendera det, snabb insättning och snabb uttag. Verifieringen tog inte lång tid. Supporten talar tyska, allt som allt ett trevligt casino.
  • Snabb sida
  • Snabb verifiering
  • Snabb insättning
  • Och det jag tycker är väldigt viktigt... Snabb utbetalning
  • Har inte hittat något än
Zoome Casino
Dear player,

We appreciate your feedback about our platform and are happy that you had the desired result here. Congratulations on winning! We hope you will catch a lucky streak with us and get a lot more positive moments at our casino! :)

Kind regards,
Your Zoome team
• 1 år sedan
I won over than 26k on Wonderland live game n sweet candy some slot. Then l tried Cash out 1500 they wanted verifies documents take q week lots documents l sended finally they accepted. When l tried withdrawal 1400 guickly l saw my balance zero. They took all my balance. How fki g l can get my money. Who save players from those blood suckers peoples????? Someone need help
Zoome Casino
Dear player,

It's a pity that you faced such a situation. From our side, we want to give you the most comprehensive answer about the issue to avoid any kind of misunderstanding.

As for the KYC procedure, we are a licensed casino, therefore we must ask for certain documents for verification, so files, which don't meet the requirements will be rejected. That's great, that you finally passed the procedure! Thanks for your patience!

As for the balance, the thing is that you played with the bonus money. According to our Terms and Conditions, the maximum amount of winning obtained via any non-deposit cash bonuses is 225 NZD (this information can be found in the "Bonus Terms and Conditions" tab, point 4.1), so the balance was reduced to this sum. After that, you played the money and unfortunately lost it.

We are sorry that this issue gave you negative emotions and we truly hope, that it's not your last big winning in our casino.

Kind regards,
Your Zoome team
• 1 år sedan
DONT PLAY ZOOME! This casino is a joke, I submitted everything they ask for verification and they wouldn't verify me unless I sent them my MARRIAGE CERTIFICATE!!! Just another rubbish casino trying to take your money.Why would ZOOME accept my payment if they are really trying to protect us wouldn't they not accept the payment like any reputable casino?
  • Huge game selection
  • Good web site
  • Rude and unhelpful chat
  • REDICULOUS verification
Zoome Casino
Dear player,

We are sorry that you faced difficulties with our platform.

KYC procedure is an important thing and we are obligated by the licensee rules to follow it, so there's no fraud or dishonest attitude from our side (information about our license can be found on our website, in the "About us" section).

In this specific case, we asked to pass the KYC procedure because of suspicion of using third-party payments, which is prohibited according to our rules (the details can be found in our Terms and Conditions - "11. Depositing"). Your account was closed due to a violation of our rules, and after that, the refund process was initiated. The sum of the deposit will be returned to the owner of the payment account.

In the future, we kindly ask you to check the terms and conditions of a platform, where are you going to play to avoid misunderstandings

Kind regards,
Your Zoome team
• 1 år sedan
Just signed up here and overall pretty good online casino. Decent bonuses and consistent weekly free spins/cash back. Wagering requirement is slightly less than other places. Haven't made any withdrawal attempts but seems to be fast based off other players reviews. The first deposit I made here I sent $100 AUD worth of eth on the arbitrum chain due to my wallet glitching out, so wasnt off to the best start.

Update, casino decided to pocket my deposit of eth and also refuse to close players account after multiple requests.
  • instant deposits
  • live chat, can offer additional bonus based off activity
  • Have been waiting for a day or so to here back from finance department to see if they are able to retrieve $100 worth of eth sent to my casinos eth wallet on arbitrum chain. I have doubts I will hear, but would have been good if this could somehow get solved/concluded quickly. Very frustrating for my first deposit, but all others have gone through fine since (will update if resolved as may not be negative feedback)
  • A few deposit promos failed to add, double check before using funds.
Zoome Casino
Dear player,

Thanks for sharing your thoughts with us!

The request about your deposit was sent to the payment provider for further consideration, and we already received an answer. The provider doesn't work with the Arbitrum network and cannot restore it, so we never received your payment. We hope it will not let you down. We have superb bonuses and VIP systems, so, no doubt you will find great compensation for yourself :)

As for the request to close the account, according to our rules, you can close your account at any time by sending an email to support: support@zoome.casino (Terms and Conditions, "9. Use of Player Account"). You have had communication with your personal VIP manager and decided to keep the account. We are happy that you decided to stay with us, and hope you will get a lot of positive emotions here!

Kind regards,
Your Zoome team
• 1 år sedan
Jag tycker att Zoome Casino är riktigt bra. Webbplatsen är väldigt tydlig och lätt att använda. Det finns många olika spelleverantörer och även insättnings- och uttagsalternativ.
Det finns också gott om bonuserbjudanden. Dessutom svarar supporten alltid väldigt snabbt och är väldigt vänlig 👍
Zoome Casino
Dear player,

Thanks for sharing your thoughts with us, we are really happy that you liked our platform!
We are getting better day by day, so we are sure that you will experience a lot more positive emotions here :)

Kind regards,
Your Zoome team
• 1 år sedan
The annoying thing about this casino site is they don't ask for your verification when you deposit spend money on it but when it's withdrawal time on winnings you can send them so many identification on yourself but still won't be enough to verify you but they'll take it on deposit though,I never collected match up deposit sign up on first deposit won on it but wasn't accepted still not verified
Zoome Casino
Dear player,

We regret that you faced difficulties with the verification process.

According to the regulations of the licensee, there's no need to ask for verification before making a deposit. This would just complicate things for clients who want to play. The opposite situation with the withdrawal process. To ensure that the money comes to the account owner, and a user doesn't break any rules, we and any other casino must ask a client to pass the verification process. Also, it's required to provide a document with certain data visible, or in a certain format.
This information is stated in our Terms and Conditions (12. Withdrawal policy "The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false or incompleted Personal Data, the withdrawal can be refused and the Player Account terminated, of which you will be informed by email. ")

As for a first deposit bonus, a user must fulfill certain conditions to activate the bonus. The most common misunderstandings are the minimal sum of the deposit and not entering the bonus code "FWB". You can check the details on our site, in the Bonus Terms and Conditions section.

We have a spectacular support team, so please, contact us and we will help you with the verification process, and check the situation with a welcome bonus.

Kind regards,
Your Zoome team
• 1 år sedan
Super välkomsterbjudande med bra satsning
Supporten är mycket vänlig och snabb
Verifiering + utbetalning inom 25 minuter.
Sajten går väldigt smidigt och snygg design av sidan.
  • välkomsterbjudande
  • Utbetalning på några minuter
  • Verifiering på några minuter
  • Sidan fungerar väldigt bra och smidigt
  • Vänlig personal
Zoome Casino
Dear player,

Thanks for your feedback! We are extremely proud that you liked our platform! Sure thing, we are going to be better and better, and we hope we will keep pleasing you with our service, which we strive to make the best on the market :)

Kind regards,
Your Zoome team
• 1 år sedan
Just registered here and played the game "Golden Dragon" hold and win feature... I got bonus and one of the orb was 180$ and when entering the bonus that orb magically disappeared,,, changed to 12$. so I thought maybe I did not see well, than i got another bonus round this time the orb was 300$ and than upsss it changed to 18$.
Be careful because games are totally rigged here
I would never play again here!
  • Games are ok
  • Games are rigged
Zoome Casino
Dear player,

Please, accept our apologies for the inconvenience that the game process may cause you.

We are a fully licensed casino, which guarantee of fair game. The casino is just a platform that gives an opportunity for providers to place their games, so we have no influence on the process.

But we can raise a ticket to analyze the game sessions and investigate the situation to check whether rounds were finished correctly on their side. To make this happen, we need you to cooperate with us and provide us with the following information:
- the full name of the game;
- the exact date and time when the issue happened;
- your email address.
Could you, please, contact our support team and give the information above? As an alternative, you can leave the necessary details here, in your comment, and we will contact you via email. We will do our best to help you!

Kind regards,
Your Zoome team
• 1 år sedan
OBS FINGER VAKNA OM DU VILL PENGARNA !!!! MUT I SPELET SÄTTER DE MITT KONTO TILL 0 EFTER ICHBGUT HADDE VANN MEN FÖRST !!! TRANSAKTIONSSPELHISTORIA RADERAD OMEDELBART SÅ ATT DU INTE KAN BEVISA NÅGOT OM ANNONS AV ANLEDNING HADE ETT 2-KONTO SOM INTE ÄR RÄTT ALLS!!! Ändå VISAS DET PÅ POLISEN ELLER LÄMNAR DINA FINGAR ÄR VAKNA OCH INTE VAKNA DEN 1 MED NÅGOT GJORT MIN ANNONS KÖR INTE I DOMSTOLEN!!!
  • Finger väcka bedrägerierna först efter att man har vinster på sitt konto och radera allt från ditt spelarkonto omedelbart
Zoome Casino
Dear player,

We are sorry, that you faced such a situation on our platform.

We are a licensed casino and according to the regulations, we have to retain the personal data of players submitted during registration and any data passed on during the operative period of a Player Account for a minimum of five years from the last player transaction or account closure. So, it's technically impossible to delete transactions or bet history from an account. The last 50 game rounds always are visible, and it could be checked in the profile, the "Game History" section.

Most probably, you indeed registered a duplicate account, which is forbidden according to our rules (Terms and conditions, "Use of player account").

Could you, please, share with us your email address? We will check everything for sure, and give you the exact information

Kind regards,
Your Zoome team
• 2 år sedan
Mycket bra casino! Jag vann 20 000 € och den första utbetalningen på 5 000 € var på mitt konto inom 24 timmar utan problem. Jag har dragit in 15k hittills utan problem.
Zoome Casino
Dear player,

Congratulations on the great win!

We hope you will keep winning and enjoy our fast withdrawals as well :)

Kind regards,
Your Zoome team
• 2 år sedan
Excellent service at zoome. Had a VIP Manger call me and we chatted for a good 20 min. He was extremely friendly and answered all my questions. Gave tips on games and we talked about the great loyalty program offered. I really enjoy playing at zoome and it's fast becoming one of my top places to gamble. Great selection of games, pretty mush every game here. Very fast withdrawals and quick verification. All this means a great deal to new players. I highly recommend Zoome from my experience and I've also had some decent luck on the slots!
Zoome Casino
Dear player,

We are happy to hear that you enjoyed our platform :)

We worry about every customer and always try to provide a personalized approach to keep our clients satisfied. Our professional staff is always happy to help you, answer every question, and support you throughout your stay here.

We hope you will stay with us and watch how we and our games selection grow :)

Kind regards,
Your Zoome team
• 2 år sedan
They will not verify my withdrawal even though I have provided them with everything possible they basically want access to your identity to before they will verify it. Edit. You guys need my bank card number showing full name and all numbers, one this is impossible to get as my card doesnt show my name. You guys also wont allow any other method and no other casino need this, as I play several without issues
  • Nothing at all
  • Bad customer service
  • Cant withdrawal cash
Zoome Casino
Dear player,

We are sorry that you experienced difficulties with the verification process.

According to our terms and conditions, every user needs to verify the account to make possibility to withdraw money due to the antifraud policy. You may see this in the "Terms and conditions" section, paragraphs 9 and 10

It would be enough to upload proof of identity, address, and payment to verify the account. It's not complicated and doesn't take a lot of time. Also, please, note that we are a fully licensed casino, so your data will be stored safely according to the laws of gambling regulations.

Could you, please, describe a little bit more about your difficulty with the verification process? We want to help you to pass it as soon as possible.

Kind regards,
Your Zoome team
• 2 år sedan
Mycket bra och användarvänligt casino, jag har redan gjort insättningar och betalat ut då och då. Det finns regelbundna bonuserbjudanden och supporten är mycket vänlig. Verifiering + utbetalning behandlas på en dag. Ett av mina favoritcasinon.
  • Snabb utbetalning
  • Snabb verifiering
  • Användarvänlig design
  • Support alltid tillgänglig
  • spelval
Zoome Casino
Dear player,

We are utterly glad that you enjoyed our casino :)

We hope that the best moments are looking forward to you and you will get even more positive emotions here!

Kind regards,
Your Zoome team
• 2 år sedan
Hello! I registered yesterday and played with the welcome bonus. First of all, the casino is nice: Many games, no lags and most of the games you can play with bonus. BUT: I lost the first bonus (didn´t win anything), so i played the freespins i got from the welcome bonus. I won 9€ and played with that bonus money. I won 300€, but i knew i can only withdraw 150€ because of the bonus terms from the freespins. So i thougt, i could play with that 300€ and any winnings above i will get it. I asked the Support if i can withdraw that money and he said "yes". I have played with that money and i got over 1.000€ on my account. I withdrawed that and they cutted it on 150€. I was wondering why the supporter wrote me that this is okay, but it wasn´t (and it´s not standing on the terms). Only: Max. Withdraw 150€ when the bonus is wagered, but i won this money after i wagered the bonusmoney. After that i asked in the Chat again if we could make any deal, if i can get even 50% of my winnings, but no, nothing.. I have screenshots of the Chat with the supporter if anyone need it.
  • There is a large game selection
  • The Site is smooth
  • Many games can be played with bonus money
  • The winnings after the bonus money was wagered, could not be payed out
Zoome Casino
Dear player,

We reviewed your case and investigated the incident. First of all, we want to apologize for the situation which happened earlier and the negative emotions you faced.

The thing is the maximum winning from the welcome package free spins is 150 EUR and this rule was never changed since the creation of our casino. Winnings above this sum can't be withdrawn. You may check this information on the "Bonus terms and conditions" page, section "Welcome bonuses". We truly apologize for the disinformation our support representative gave you in a chat.

We texted you via email with our options on how to smooth the misunderstanding and restore a good relationship.

We hope you will stay with us and only positive emotions are looking for you in the future :)

Kind regards,
Your Zoome team
• 2 år sedan
Jag trodde aldrig att jag faktiskt skulle hitta en bra casinosajt som erbjuder ett brett urval av toppkasinospel från välrenommerade casinospelsutvecklare. Jag gillar även Zoomes användarvänliga gränssnitt som gör det enkelt att hitta det du letar efter.
Zoome Casino
Dear player,

It's great to hear that you liked our platform :)

We are constantly growing and always trying to extend our game range, so, we are sure, a lot of new providers will be added someday. Thanks for playing with us!

Kind regards,
Your Zoome team
• 2 år sedan
En stjärna är för mycket för detta "casino". Det finns ingen chans att vinna här, du kan bara klicka ner dina pengar på nolltid. Så om du vill bli av med dina pengar och älskar Deadspins så är du i goda händer där. Livechatten, särskilt Oskar, tror att han kan manipulera med ord och pressa dig att fortsätta spela. Jag har spelat onlinekasinon i flera år och jag vet hur det fungerar. Även de svaga motiveringarna här hur casinon svarar, men helt klart kommer sådana casinon knappast att erkänna det och ändå försöka prata om det. De bryr sig inte om att behålla kunder, de bryr sig bara om pengarna. Vinnande stamkunder nej, snabba pengar ja. Låt dig inte luras.
  • tyvärr finns det inget positivt att rapportera
Zoome Casino
Dear player,

We are genuinely sorry about your experience in our casino. Primarily, it's a pity that you had negative emotions about our support team representative.

We reviewed your chat with Oscar and we are sure that he didn't want to manipulate or trick you play, he just wanted to make your time on our platform more enjoyable. We apologize for this misunderstanding.

As for the game result, you as an experienced player may know that the results totally depend on the tactic of playing, the approach to a specific game, and entering a game at the right moment. Mainly, there's no difference in which exactly casino you are playing, because the licensed casino is only a platform, which redirects a user to the servers of a provider. But casinos are responsible for supporting and helping players with bonuses or advice.

Once again, we regret that your experience wasn't good enough and we wish you eternal in the future!

Kind regards,
Your Zoome team
• 2 år sedan
Zoome is what I was finding and finally found! I liked it all from design to payouts. Good looking, comfortable to use, no lag. The welcome package of bonuses is pretty good!
Zoome Casino
Dear player,

We are extremely happy that you finally found us!

We are sure, we will keep getting better to provide our customers with the best bonuses on the market and the perfect service :)

Kind regards,
Your Zoome team
• 2 år sedan
I do not recommend anyone to play in this casino is a simple pile of shit and not the casino the same works their help you write an email and zero response and each agent has a different fairy tale for you
  • there are many game providers and thus we have a lot of games
  • pleasant appearance of the site
  • live chat agents are some big misunderstanding over and over repeat the same story it's already boring to do
  • quick payments are probably the invention of their sick head
  • cocant email
Zoome Casino
Dear player,

We are truly sorry about your experience here and the difficulties with the support team. We are always trying to improve our service and fix all misunderstandings to provide the best service.

Could you, please, share your email address with us? We want to solve the issue as soon as possible and prevent from happening the same things in the future. Thank you in advance!

Kind regards,
Your Zoome team
• 2 år sedan
I like Zoome Casino It's nicely constructed. There are lots of good bonuses. It's really fun to play there. My recommendation!
Zoome Casino
Dear player,

Thanks for your feedback, we are happy you liked our platform!

We are constantly improving and always strive to become a better place to stay, so we are sure, you will have a lot of positive emotions here in the future :)

Kind regards,
Your Zoome team
• 2 år sedan
One of the best new casinos - support, withdrawals, and a wide selection of games. I've been playing for the second month now and I see that they have improved the bonuses for Australia and other GEOs. Zoome Casino suits me completely!
Zoome Casino
Dear player,

Thanks for your feedback!

We believe that it's just the start of our journey and we will be constantly getting better and improving to provide you with the best experience you ever had! We hope you will stay with us throughout this journey :)

Kind regards,
Your Zoome team
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Säkerhetsindex:Väldigt högt9.0/10
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