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Wild Robin Casino – generell diskussion (sida 11)

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23 timmar sedan
gbse

Well, I think that players who have self-excluded shouldn't be receiving this kind of material about bonuses and so on. On the other hand, this isn’t the first time I’ve seen this happen at a casino, so I’m not sure how these emails or messages are sent out. Maybe they go out to everyone registered at the casino, or to everyone who subscribes to a newsletter or wants to receive updates. I’d probably check to see if that’s the case. If the system can’t detect it, then I think that might be the cause. 

22 timmar sedan
gbse

i understand but reopening the account after closing it due to the gambling problems without the knowledge of the ex Player it is not the good practice at all.

MagdaD
19 timmar sedan
gbse

Yeah right I know it's not ideal.

They shouldn't send something like that to players.

No, we have to wait for our team.

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