Wazamba Casino – generell diskussion (sida 23)

Okej, tack så mycket

I need to change my review of this casino.

I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €290 and decided to withdraw. Then I got an email from Wazamba saying that I hadn’t wagered the free bet and that they were canceling my withdrawal. If that were true, my first €70 withdrawal wouldn’t have gone through. Stay away from this casino — I’ll probably never see my money again. Now they are also asking for verification documents, which will likely take another 10 days. Please help.

Hej, fler borde samlas och anmäla Wazamba Casino för jag har också varit på dem mycket.

Jag rekommenderar att du sparar skärmdumpar och allt från varje konversation.

Och den måste skickas till licensmyndigheten.

Have you confronted the casino with this, though? What did they say?

If you need some help from our complaint team, please follow this link where you can submit your complaint.

Explain everything well, and we will intervene in your case.

Stay away from them. Withdrawal is takin 9days ahaha. And they have "delays" like always

Could you perhaps update us regarding your withdrawal, though?

Does it mean that you got your money after 9 days?

No i am waiting 9 days for withdrawal have not gotten it. Now they froze my accaunt

I submited a report with you so you can help me. Now they closed my acaunt and forfetied all the funds. They do not comunicate with me via email

So, they haven't explained to you why they would block your account?

Could it be due to the fact that they need to check your games or bets, though?

Unfortunately, this time we wouldn't be able to help, because, as I can see, your winnings were accumulated from a sports bet. Right?

We don't have a sports section here, and therefore we don't take sports-related complaints, you know. 🤷‍♀️

Can you please still take me? The problem is not with sport bets is with withdrawal they do not want to give. Can you please take my case?

Unfortunately, the answer is no, because you need to understand that your winnings were from the sports bet. We won't be able to investigate the matter to know if everything was okay with the bet because we have no experts here for sports betting, you know. 🤷‍♀️

Jag förstår inte... du betalade mig inte?

Hej Attila!

Jag blev väldigt överraskad av ditt inlägg. Jag blev också inbjuden av ett casino, inte ett ungerskt casino... aldrig till Wazamba. Min tidigare chef, däremot, pratade bara via e-post. Han var väldigt trevlig, vänlig och korrekt. Tro mig, om det inte hade varit så, hade jag inte sagt det😌 Alla var hjälpsamma i chatten utan undantag. Jag hade många avbrott, men jag hanterade dem alla lugnt och tålmodigt. Tja... ungerskt, inte ungerskt... vi kommer aldrig att få veta, eller hur? Du kan läsa på forumsidor att det är ett registrerat casino, inte en bluff. Överföringarna kommer definitivt inte från Ungern...

Ändrad webbadress...tror du att de ändrade den? Kan det inte vara så att det, precis som på många andra ställen, redan finns dessa falska pengabedragare, har de gjort detta mot detta och andra casinon? Jag har märkt med andra casinon att webbadressen alltid ändras..man måste alltid gå till den officiella sidan. Ja, och hur vet vi vilket det är, eller hur? Eller är det nonsens? Tror du att jag har fel???

Hello, the user has been banned from this forum as well as his second account, I'm afraid.

May I know the nature of your casino issue, please?

That's amazing. Because I'm trying to expose them. And you know what, I think I know who they are.

Indonesien

Hi, does that mean anything specific? Do you have any questions about this casino? 

Sammantaget var jag nöjd med Wazamba, men två saker störde mig mycket.

För det första var VIP-chefens svarstid extremt långsam. Även om VIP-erbjudanden gjordes var de praktiskt taget oanvändbara eftersom chefen var nästan omöjlig att nå. Dessutom bemannas livechatten helt av bottar som låtsas vara riktiga anställda.

Det värsta är dock att jag fick mitt konto raderat och fick bekräftelse på detta. Tre månader senare var kontot plötsligt aktivt igen, och jag bombarderades med reklamerbjudanden. Jag påpekade detta flera gånger via e-post för över en vecka sedan, vilket uppenbarligen bröt mot vårt avtal – än idag har jag inte fått något svar.

Ta bort händerna!

Thanks for sharing your experience. It seems like it was a bit of a mixed one. On the one hand, you felt the casino was good overall, but there were definitely some things you were not happy with.

From what you described, the slow responses, whether from your VIP manager or from live chat, especially when you ended up dealing with bots, were not a great experience. It also sounds like you were not really able to take advantage of the bonuses.

Regarding your closed account, I do have one question. Did you ask the casino to close your account yourself, or was it the casino that closed it as an administrative decision? You mentioned that they later reopened it and started offering you bonuses again.

You also said they broke an agreement you had with them, which is why I am asking whether you were the one who originally requested the account closure. If so, could you explain what exactly the casino did that you believe violated that agreement?

We may be able to help, depending on the circumstances.