HemForumCasinonVegas Hero Casino – generell diskussion

Vegas Hero Casino – generell diskussion (sida 9)

20 326 visningar 218 svar |
3 år sedan
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joshtosh13
2 månader sedan
gbse

None at all. Maybe it's a difference between the way it operates in Canada and Aus? Not sure

MarcelR
2 månader sedan
gbse

Did you get any updates with your withdrawals ?

tred16
2 månader sedan
gbse

Alright thanks for the info. I’ll try to stay positive that I’ll eventually get my money.

have you ever contacted support? Do you know what their average response time is?

Ändrad
joshtosh13
2 månader sedan
gbse

Dude just spam the Support email. Also Vip@vegashero.com. I was sending 3-5 emails a day

tred16
2 månader sedan
gbse

Yea I’m doing that lol

joshtosh13
2 månader sedan
gbse

Once you get one withdrawal done it should be smoother from there. Just be consistent in sending emails

dieccast
2 månader sedan
grsegb

Jag vet inte längre. Det finns oändliga klagomål om just det här casinot. Personligen har jag ingen avsikt att satsa pengar tillbaka på något så insolvent. Det finns så många och med omedelbara uttag utan problem. Om du vinner en stor summa blockerar de dig till och med från chatten och försvinner.

Automatiskt översatt:
2 månader sedan
gbse

I've been receiving my $800AUD withdrawals every few days now if this gives you any hope. Really hope you can all get all the money you're owed.

2 månader sedan
gbse

How many withdrawns are you making? You made the one withdrawing and you are waiting for it to be completed? Or you make one per day and then you wait for all of them to be completed?


also how many business days to complete the withdrawal?

Ändrad
2 månader sedan
gbse

My first withdrawal was completed in exactly 3 business days . Now I am on the 7 business day and still nothing . I want to believe that there no pattern for withdrawals and patient is the key .

2 månader sedan
gbse

My first withdrawal was completed in exactly 3 business days . Now I am on the 7 business day and still nothing . I want to believe that there no pattern for withdrawals and patient is the key .

2 månader sedan
gbse

Hello, if I may join the conversation, we give casinos 14 days to pay out players, so if nothing happens, you can lodge a complaint with us. I will continue to monitor the situation and hope that everyone who is waiting for their money will receive it.

2 månader sedan
gbse

Hello, if I may join the conversation, we give casinos 14 days to pay out players, so if nothing happens, you can lodge a complaint with us. I will continue to monitor the situation and hope that everyone who is waiting for their money will receive it.

2 månader sedan
gbse

Okay thanks

2 månader sedan
gbse

Hey again. So my first withdrawal( was a single one 500€) was done in 3 exactly business days . Now I am on my 11 business day waiting . This time I I have done 3 withdrawals , each per day and nothing until now . They answered me in 2 emails that I have to be patient and they are sorry for the inconvenience. I want to make my self believe that the problem is the simultaneous withdrawals and not that the casino is scam .

let’s see

dieccast
2 månader sedan
gbse

I don't think the casino is a scam. In any case, I would consider opening a complaint if I were you. There may be delays, but I don't think it should take longer than two weeks.

What do you think? 

2 månader sedan
gbse

I don't think the casino is a scam. In any case, I would consider opening a complaint if I were you. There may be delays, but I don't think it should take longer than two weeks.

What do you think? 

2 månader sedan
gbse

I also believe that it’s not a scam , because if it was a scam they wouldn’t even give me the first withdrawal . I will wait 2-3 days and then I will open a complain. What is happening if I open a complain?

dieccast
2 månader sedan
gbse

Our team will try to assist you. They will gather all the necessary information from you and, once they have it, will forward your complaint to the resolver, who will contact the casino. 🙂

Jaro
2 månader sedan
gbse

I’m waiting over 2 months for my account to be verified. Definitely a scam or at least they don’t payout big winners

dieccast
2 månader sedan
gbse

U think wrong. I turned 10k into 36k. Ever since I doubled to 23k. They are always asking for KYC and more and more documents. I am waiting since November 20th to get my money out.

2 månader sedan
gbse

I’m waiting over 2 months for my account to be verified. Definitely a scam or at least they don’t payout big winners

2 månader sedan
gbse

I see that the casino replied to your complaint, but unfortunately we didn't learn anything useful yet.

Please try to stay patient, even though it must be really hard after so long. Hopefully soon we'll have more information about what exactly is going on.

Jaro
2 månader sedan
gbse

Today I received my withdrawal and I am happy ! It seems that it need time and patient

dieccast
2 månader sedan
gbse

Well, congratulations.

Often, it's just a matter of waiting. Please enjoy your money and have a nice day.😉

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