TikiTaka Casino – generell diskussion (sida 3)

Hello, i made a withdrawal through bank transfer for 250€ last Friday, today the status is still on being reviewed.. im worried if i will recieve my money. It takes very long and the reviews on internet making me worrie more.

Hello,

the other player from Finland mentioned that "Can get a response to an email within minutes" in his recent review. Perhaps it is a good idea. I would send an email.

It is fair to say this casino has not been known for being the most reliable. As far as I can see, others are waiting too:

https://casino.guru/complaints/in_progress

The time will tell, yet for now, try to stay positive.

Hello i,ve made a withdrawal request since 19/1 and it's still processed , and after daily contact with thir chat all they tell me is not to worry and to be patient.I think that i'm being scammed .Can someone confirm that they indeed complete the withdrawals?

If you check all the complaints for this casino, you can see that the casino does pay its players.

So, hopefully, you will receive your money soon.

Is your account fully verified there?

I asked their chat about verification and they told me it's not needed yet

So, is the withdrawal still stated as "pending" in your account, or was there any change?

Still pending

So, now we need to wait for your complaint to unfold. Let's see what our team can find out.

Just, please, mind the timer on the top right corner, because it is impossible for our complaint team to reply to your complaint every day.

Hej

Jag har begärt ett uttag från 1/21, 1/22 och 1/23 av 500 euro eftersom de har en daglig gräns.

Medan de sa till mig att det tar upp till 3 arbetsdagar, varje dag jag kontaktar dem berättar de samma sak för mig och mina uttag är fortfarande under granskning. De säger att de har mycket arbete. De svarade inte på mitt mejl.

Jag valde detta casino från en grekisk webbplats som annonserade det för snabba utbetalningar.

Kan någon tipsa mig om vad jag ska göra?

Jag har redan skickat ett e-postmeddelande till den grekiska webbplatsen som annonserar det.

Hello there.

When it says "under review," does it mean that you sent them some documents for the verification? Or is your account already verified there?

This can happen sometimes that a casino would be overloaded by the requests and then they are not able to pay that quick, but the most important thing is to inform players about it, I believe.

This is your first withdrawal request, right?

De sa till mig att identifiering inte krävs och att de är långsamma på grund av mängden förfrågningar.

11 dagar granskas min begäran på mitt konto

I would suggest you wait by Monday then. If nothing happens, please follow this link where you can submit your complaint, and our team will try to find out what exactly is happening there.

What do you say about it?

Hi.

This is a very curious combination of events, I'd say. Based on what you posted so far, it seems the review is not related to the KYC. I would assume that even if the payments were not due, you still need to wait for this review to be finished. I hope you don't mind me repeating the question, but it is important—do you know what kind of review that is?

For example, is it waiting for the withdrawal approval rather than a check? I suppose that would make some sense. Though the delay is significant, of course, at least the casino is honest about it.

De satte in 2 av de 3 uttagen till mig igår

My withdrawal still on hold from 19/1

God kväll...efter många casinon jag har spelat är detta det sämsta casinot som finns...idag klockan 11 fick jag ett erbjudande på min mobil om 10 euro bonus utan insättning...Jag väntar fortfarande efter 8 timmar på en mejla som de sa till mig 4 gånger i livechatten och när jag frågar dem varför bonusen inte har krediterats lämnar de konversationen...slutsatserna är dina

Jag insåg nu att det är en bluff, jag ber om hjälp för att få tillbaka mina 30 euro

Well, that's good news, so you're still waiting for the last withdrawal, yes? Can you let us know when it arrives and if everything went well?

Hey, that's quite a long time. We give casinos 14 days to pay a player, and from what I've seen, you wrote to the complaint yesterday that you've already received one of the two withdrawals. Is that right?

I can see that there are several players who have problems, but most of them have problems with the withdrawal and you have issues with the bonus. I wanted to ask you why they didn't tell you what's going on and won't give you the bonus, but I see that if they leave the conversation they probably didn't say much. Did you also try sending them an email saying you wanted to know the explanation? Sometimes it happens that a casino sends a promotion to a player and they end up being told when they go to claim it that they are not entitled to it. This is also quite sad so I wanted to know if this is not the same situation. 

But obviously if customer support was like that, I wouldn't even ask them anything, I just wouldn't play here.