Playzilla Casino – generell diskussion (sida 5)

Jag vann 500 euro på playzilla de har fortfarande inte fått betalt säg mig att de kommer att betala det har gått 4 dagar

Men hade du redan dragit dig tidigare?? Jag har nyss registrerat mig, jag vann 500 i måndags och de säger att vänta 5 arbetsdagar

May I ask if your account is fully verified at this casino? We actually give casinos 14 full days to proceed the payment. It could be actually little more time consuming, especially when it comes to the first withdrawal.

Nej men det kräver ingen verifiering för tillfället svarar de alltid att det är i rätt uppfyllelsekö, vet du om det är tillförlitligt

Unfortunately! After 4 days they canceled my withdraw and they didnt say the reason.. they just told me that the team is working on it.. i was frustrated cause it was the second time they are unable to withdraw me!

So i gambled with all of the money and lost it all and im never ever going back to that website!

Men varför

Idk man either they have bad support or they are a total scam and i dont wanna get anymore angrier so i gambled and lost it all.. i guess they want u to lose it all eventually

Hi,

It's hard to say what's causing this situation, yet according to the user review feedback, players often mentioned almost non-existent support or delayed payments.

Well, in my opinion, the casino is fair, and pays eventually. It's just that the process seems disorganized.

So, please make sure when you learn anything related to your withdrawal.

I'm sorry you've decided to lose the balance.

If I may add a comment, I'd like to say that in certain cases, this is what really unfair casinos expect you to do.

So, please don't reconsider this "solution" as the best choice.

Although I understand that playing in a casino should be fun, not all players possess enough patience to face such issues. Sad but true.

Jag väntar på att de ska betala

Do you have any update or nothing has changed ? How long have you been waiting for your money ? 🙂

Det har gått 5 arbetsdagar idag och de svarade att det bearbetas och jag kommer att uppdatera dig

Idag svarar de mig att jag måste ladda upp dokumenten. Kan du berätta vem jag kan anmäla dem till??

This means that you will have to go through verification, which is a very important process in any casino. Without a successful completion, you probably won't be able to withdraw your money, so in this case I would recommend to cooperate so that the whole thing doesn't get unnecessarily prolonged. 

However, we give casinos 14 days to resolve both KYC and withdrawals and if they don't, you can turn to us and we will try to help. 

So do you think you can handle it and try to do what is necessary ? 

Problemet är att jag inte kan ladda upp mitt identitetskort. Jag skickade ett felmeddelande och de accepterar inte filen via e-post.

Okay, I see. So you contacted the casino and told them about this error and what you should do in this situation ? I think it shouldn't be too difficult for them to sort it out and I suppose they would be able to advise you on what you need to do in this case. 

Give it a try and let me know what they tell you.  

Ja de sa till mig att de inte accepterar e-postmeddelanden och för ett tag sedan efter timmar av försök lyckades jag ladda upp det var en otjänst för dem

Men de måste fortfarande godkänna allt

Ok, thank you for the updates, make sure to keep us informed, please.

Från och med idag är allt fortfarande oavgjort