Parimatch Casino BR – generell diskussion (sida 3)

Great. I was hoping for some clues... 🙁

I hate to say that, but waiting seems to be the only option for now.

Jag vet inte vad jag ska göra mer, jag har fortfarande inga nyheter, det enda de säger till mig är att vänta så länge du kan. Hur lång tid tar det att verifiera ett konto?

I'm so sorry to hear that... Your question makes sense, but I would say we need to know what causes this delay.

Sadly, it has been a month since the casino representative addressed the player's issues here on the forum. 😕

We could use support now. This is something I can't figure out on my own, the truth is we need to wait.

I know, it sucks.

De bad mig om fler dokument från samma bank, andra bilder på mig där de kan se min armbåge eftersom de säger att på bilden jag skickade dem kan de inte se hela min kropp, det verkar som ett skämt för mig, jag tror att de är ursäkter för att inte vilja betala, skicka allt nytt, jag väntar på svar än så länge inga

It's a complicated situation, and I understand that you're angry. However, we'll see what the casino comes up with now when you upload the documents again. 

We'll be waiting for your update. Hopefully this time it will be more positive and you will be able to complete the process. 

Ha tålamod, använd inte dåliga ord i chatten, ta emot dina pengar och gå aldrig in på detta bedrägliga kasino igen.

Jag brukar inte använda dåliga ord, jag sa bara till dem att jag trodde att de var bedragare eftersom det har gått mer än 10 dagar och de ger mig bara en ursäkt. Igår skickade jag de papper som banken skickade till mig, vi får se om det inte lämnar några tvivel om att det är jag.

Hej, jag kommer från Peru, och jag har en ångestkris på grund av deras "verifieringsprocess", som varar för evigt... sanningen är att jag inte rekommenderar det här bettinghuset alls. Jag kommer att lämna in ett klagomål med hjälp av rätt enheter.

Skicka dem vad de bad om så hjälper jag dig här.

Ja, jag har redan skickat allt du bett om och jag väntar. Tack min vän

I sent all the documents they requested. There was an alternative document and a few selfies! I sent the last document on October 12. I contacted online support several times. They say that the account is being checked and I will receive a response by email. I still haven't received a response! What should I do?

What should you do? Honestly, submit a complaint on our website. You've been waiting long enough. No casino should need more than 2 weeks to verify a few documents..

Hej Daniel, i mitt fall har det gått mer än 2 veckor och inget svar. Jag laddade upp ett klagomål för några dagar sedan och jag hoppas att du kan hjälpa mig för jag håller redan på att tappa hoppet.

According to your complaint, I saw that you provided Tomas with all the information you had as part of the account verification. But what is the problem with your documents? 

Anyway, I hate to say it because I know you have been waiting for quite a long time, but we will have to be patient and wait and see how the situation develops. If you have any new information would it be possible to update us ? I hope everything will be resolved. I wish you good luck.

Jag känner att jag redan har förlorat allt, jag försöker kontakta casinot via onlinechatt och de stänger min chatt 🙁

I totally understand your frustration, because I would feel the same way in that situation. I still want to have faith that your verification will eventually be completed, or that the casino will respond within the time it takes to complete it successfully. Make sure you don't give up and keep trying until the end to resolve this situation. If you learn anything new, be sure to let us know. I wish you the best of luck and strength.  ☘️

Jag satsade på sport i Parimatch, i systemmetoden valde jag 3/6 och jag fick 4 rätt, när jag gick för att se betalningen var de tvungna att betala mig ett högt belopp men de betalade mig mindre än vad jag satsade, varför detta och hur kan jag lösa det.

Jag har redan skickat ett meddelande till supporten och jag väntar fortfarande på deras svar.

Hi, since we don't deal with sports betting at CasinoGuru, it is difficult for me to evaluate this situation. 

However, I would like to help you at least by saying that if you think the casino made a mistake and you did not commit it, you can try to file a complaint here on these links:

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

If you do, could you let us know how it turned out please ? I hope your case will be resolved. Good luck. 

This is the worst sports bookie I have ever used and I have used a lot. When I first joined parimatch, I was verified after 24 hours without issue. I then proceeded to place bets, deposit, and withdraw without issue. I then decided to make a deposit of $500 and I turned that money into over $4300 CAD. I then tried to withdraw and my verification was removed and "in processing". It has been nearly a month and over emails I have sent selfies holding my ID, bank statements, credit statements, licenses and national health cards but still no verification. Not to mention the customer service is the worst I’ve dealt with. I’m starting to think the company is a fraudulent one. Any advice anyone?!

Hello, according to what you describe it is a supplementary verification, but I think it shouldn't take a month and you still haven't got to any solution. Has the casino even given you an answer as to why your verification is still not complete?

Either way, I think the best course of action in this case is to file a complaint and our team will try to help you. You can open a complaint here on this link.

Will you go for it ?