NovaJackpot Casino – generell diskussion (sida 4)

11 dagar

Still no update on your withdrawal ? It's been more than 2 weeks, am I right ? 

Jag har väntat på mina pengar i 3 veckor nu. Ingenting händer. Alltid samma svar i chatten och inget svar från själva casinot. Kasinot har fortfarande ett gott rykte???

They paid out one of them of 440 euro, im still waiting to withdraw 6000. My next two withdrawals are pending almost two weeks now. Its really turning me off the business. If u win u should not have to go through this to get your money

I agree, i think casino guru really need to lower that score as that is the only reason i signed up here

Yes I know about your case, because I read this thread. I'm quite sorry that it's actually been quite a long time since you've been waiting for a withdrawal.

But the only thing left is to be patient when you have a complaint with us, because our team will try to help you. If you don't get any response from the casino, we can only wait and see how the whole thing ends up.

As far as reputation is concerned, the casino's safety index doesn't just drop. If your complaint is unresolved, then our data team will look into it and the safety index will be adjusted accordingly. 

I agree that it shouldn't be that difficult to get wins. Especially when you've been waiting a few weeks. However, sometimes casinos do checks for bigger wins and that's why that happens from time to time. But you should always know what's going on so you have an insight. 

Anyway, if you wait more than two weeks, you know you can contact us. 

Har väntat på €400 sedan den 27 mars och €400 en gång och €100 en gång den 18 mars. Så totalt €900 ingenting på mitt konto än så länge. I livechatten eller supporten får du bara samma svar att det redan är på väg och kommer att finnas på ditt konto inom en snar framtid. Jag är riktigt jävla ledsen. Villkoren säger att det tar 3-5 arbetsdagar...

Fortfarande inga pengar och inget svar från casinot. Mitt klagomål har inte heller behandlats. Jag är rådvill.

Just give the complaint a few more days, please. I imagine this whole wait is painful, yet the team is aware of your withdrawal and will get back to you eventually.

According to the timer, there are more than 4 days left. Please, be patient. 🙏

That's interesting. When they say the money is already on its way, I would try to get the transaction number.

Once the transaction has been carried out, it should not be a problem, right?

Do you think you can get some?

I mean, I hope it was not just an empty phrase to calm you down.

Det får jag höra hela tiden

Det har gått nästan två veckor för mig nu och jag får alltid samma svar i livechatt.

Never deposit to this casino.

I see, nothing concrete.. Well, not very useful, just a common reassuring. 🤷‍♀️

If I'm not mistaken, the casino failed to fulfill the payments within 14 full days, which we used to apply as a maximum time frame.

So, how about creating an official complaint so our dedicated Complaint Team has a chance to dive into the matter?

This article 👈 covers the basics and might give you a head start. What do you think?

Jag har fortfarande inte fått några pengar. Jag har väntat på min verifiering sedan 12 mars och 26 mars. Allt är tveksamt och mycket oroande!!! Jag har också lämnat in ett klagomål till dig. Jag tror inte längre att jag kommer att få mina pengar. Men vad gör man då??? Du är helt maktlös!!!

As I can see in your complaint, our team is collecting all the information needed and are working on its progress. I hope they will be really able to get to the resolution soon. Unfortunately, for now, we can not do much, just wait a bit, until they will be able to finish the whole investigation. Please try to be patient and not to get into any conclusions before your case is closed.

Har det skett en utbetalning i detta casino de senaste dagarna? I så fall, hur lång var väntan? Är det här kasinot ens solvent? Alla här skjuts upp och väntar på samma sätt och ingenting händer. Det är bara otroligt och kriminellt!

Hej alla,

Jag har redan kommenterat här en gång.

Jag väntade 11 dagar på min utbetalning på 1000 euro. Men jag fick den till slut.

Nu vann jag något igen den 31 mars och 1 april och har väntat sedan dess.

Jag har precis fått betalningarna igen, så allt fungerar bra för mig.

Jag håller tummarna för att ni alla fortfarande får era utbetalningar.

hälsning

I haven't seen anything in the last few days that the casino has managed to cash out any players. The last settled withdrawal complaint was on March 26 according to our complaints. So obviously, even though I know it's not easy, we will have to be patient.