Hi jaro, they keep saying that they have a lot of withdrawals request and that they’re doing their best, I made the withdrawals on 20/10, the first withdrawal I made it on 18/10 I waited 4 days but it wasn’t much Then I won 750€ with whatever was left after my first withdrawal and here I am, thank you I will let you know jaro
Thank you for your reply, was it also necessary for you to verify and send some documents to the casino? Did you play here with the bonus or not?
I hope that you will be able to withdraw the money and that the casino will pay you properly.
I will be here if anything changes. 😉
No sir they didn’t ask me for any verification, and I played there without a bonus, in general I never play with bonuses
Well, in that case, so far I don't see why the casino shouldn't pay you. But let's see how it will move on and if something new will be found.
Good luck.☘️
I think I know sir, untili lose my patience cancel the withdrawals and then play it and loose it all that’s their plan it’s simple..
they just closed my acount without even getting my withdrawals sir can you file a complaint to them please?, is there any way for me to take back my winnings ?😞
If the casino didn't give you any reason, then you have to file a complaint, I can't do it for you.
Just click on this link and open it here. Describe the whole situation and we will see what can be done.
Gratis professionella utbildningskurser för onlinecasinoanställda inriktade på bästa branschpraxis, förbättring av spelarupplevelsen och ett rättvist förhållningssätt till spelande.
Ett initiativ vi har lanserat med målet att skapa ett globalt system för självavstängning, som gör det möjligt för sårbara spelare att blockera sin åtkomst till allt onlinespel.
