Ninbet Casino – generell diskussion (sida 3)

As you recall, the previous questions I responded to were of a different nature. Additionally, I was referring to my colleagues rather than players.

Pushing through the affiliate network is actually easier than dealing with the owner, who rarely participates in resolving complaints.

If the associated contacts decide not to cooperate for any reason, the complaint will lack a response.

"Casino is owned and operated by a company incorporated under the laws of Curacao," is just a statement casinos use and has very little meaning—it says nothing and has no value for reviewing the casino at all, and I do not see any points I should address. Many companies running online casinos are based in Curaçao...

Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet.

In any case, the optics you seem to use would be better to discuss with lawyers; instead, we are driven by fairness and focused on resolving disputes.

In cases where we are unable to process or find a fair way, we may recommend asking the licensing authority for the player.

Try heats casino or deloro . Amazing customer service and withdrawals take less than 1h , sometimes instant. I self excluded because I want break but in 15 years of gambling I didn't find site that could compete with this too, even British casinos could learn from them . Verification was very simple no dragging it out and excuses.

Först och främst: Jag har/hade inga klagomål alls, och jag vet inte vilket oberättigat klagomål du syftar på, eftersom detta inte har något med Ninbet att göra!

Min enda poäng är att ett casino med sådana metoder ALDRIG borde få ett SÄKERHETsbetyg på 8,9, eftersom SÄKERHET förmodligen bland annat betyder att du kan vara säker på att du kommer att få dina vinster utan problem (vilket, med tanke på de otaliga negativa användarfeedbacken, definitivt inte är fallet), och även att du kan vända dig till en provision vid en tvist (detta är precis vad Ninbet nämner i sina villkor, men vi båda vet att det är en lögn, eftersom det inte finns någon licens)!

Men det är inte allt, Ninbet använder en föråldrad symbol inklusive en länk till sin EGEN hemsida (se följande skärmdumpar) för att ge intrycket av en giltig licens på Curaçao.

Detta har INGENTING med allvar att göra, utan är avsiktligt vilseledande av spelarna och samtidigt helt enkelt bedrägeri!

Om ALLT DET betyder ett säkerhetsindex på nästan 9, så "gratulerar" jag Casino Guru till denna "bedömning" och kommer inte att kommentera ytterligare i detta ämne, eftersom många spelare förlitar sig på detta index och sedan får ta konsekvenserna (som man till exempel kan se med "Azza")!

Precisely what I said:

"Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet."

I still do not understand what practices you have been talking about. I explained to you the part in the rules about the owner and the affiliates. So, where are we getting with this, please?

Do you know what the Safety Index actually means?

It is visible right in the tab called Safety Index Explained, as well as in the guide. What you posted here has little relevance until it directly interferes with fair payouts.

Basics are here:

https://casino.guru/ninbet-casino-review#tab=js-tab-reputation

Your expectation is, in my opinion, preventing you from understanding how we review casinos.

https://casino.guru/our-casino-reviews#factors

I'm sorry that we do things our way and I understand it does not suit you—that's ok. There's no need to explain that.

Hej allihopa,

Ninbet och dess kloner (betflip.io, casobet, 7bets.io) är fullständigt bedrägliga.

Ninbet inaktiverar supportchatten, svarar inte på e-postmeddelanden, kontrollerar inte dokument och tar naturligtvis inte ut pengar.

Det finns inte en enda person här som har fått ens en dollar.

Det mest förvånande och rentav bedrägliga är att de återställer saldot, öppnar en chatt på sin sida och skriver – "för att du ska kunna ta ut pengar måste du sätta in hälften av detta belopp".

Har du någonsin stött på en sådan renodlad bluff någon annanstans än dessa fyra casinon?

Och det är därför det var mycket förvånande för mig att se ett så högt betyg för den respekterade Gurun.

Nobody can understand why Casino.guru give them such a high rating.

There must be some financial benefit for them otherwise none of it makes sense.

Jag har redan nämnt att jag inte kommer att svara på Casino Gurus argument ytterligare, men jag är EXTREMT nöjd med att bara NEGATIV feedback fortsätter att publiceras, vilket inte förvånar mig alls...

Jag ser det på exakt samma sätt som du, pgibbyuk1 --> Om det bara finns negativ feedback från användare, så är Casino Gurus betyg helt enkelt fel, eller så borde de ompröva betygskriterierna så snabbt som möjligt, eftersom de kallar det ett SÄKERHETSindex, men om du inte får dina vinster, det inte finns någon licens och det finns bevisligen lögner i villkoren, då är detta casino helt enkelt INTE SÄKERT!

Jag var exalterad över CG fram tills nu, men det har definitivt förändrats, eftersom det absolut inte finns någon inblick att se...

Man kan bara hoppas att användarna har tillräckligt med sunt förnuft för att bilda sig egna åsikter och helt ignorera "säkerhets"-indexet!

Tack för informationen, för 7bets.io är verkligen en perfekt klon av Ninbet, bara inte på Curaçao, utan i Costa Rica ("Casinot ägs och drivs av ett företag som är bildat enligt Costa Ricas lagar")!

Nu är jag i alla fall övertygad om att varken Curaçao eller Costa Rica är sanna...

Väldigt, väldigt "intressant" att detta casino bara har ett SÄKERHETSINDEX på 3,5, trots att det helt klart är ett "anslutet företag" till Ninbet.....

Jag bör bara i förbigående nämna att villkoren också bedrägligt hänvisar till "Costa Rica eGaming Commission" i klagomål, trots att ingen licens finns!

Detta är till 101 % samma ägare, men konstigt nog nämner 7bets-profilen en ägare ("Alimaniere Sociedad De Responsabilidad Limitada"), vilket definitivt indikerar en tydlig motsägelse från Casino Gurus sida (följaktligen vore det logiskt att CS åtminstone matchade Ninbets index, men deras stolthet är förmodligen alldeles för stor för det)!

Hela det här ämnet är så sorgligt att det nästan är roligt.....

I slutändan är det bara en sak som är viktig: Vi användare vet vad som händer, oavsett vad Casino Guru nämner!

May I ask if this really happened to you at this casino when you wanted to withdraw?

Do you by any chance have a screenshot of it, please?

It surely is not a fair practice, and no online casino should do so.

If you'd like to learn more about how we review all online casinos on our website, please read about it here.

Also, could you update us regarding the verification of yours at this casino, please?

Romi, there was no verification process.

I heard nothing from them ever. They disabled live chat, as others have reported above and kept returning my withdrawal request to my balance.

They ignored me. It is as simple as that.

If that isn't dodgy as hell, I am not sure what is!

Did you play the balance down, though?

We offered you our help by filing a complaint, but I didn't see any from you.

Just to be clear, I'm writing this more for other players than for Casino Guru staff, who I expect will ignore it. Yesterday, I deposited around $3,000 total to this site over a few hours. I lost about $2,000, then deposited another $1,000 and managed to get my balance up to $4,800. I tried to withdraw $1,000, which is only a third of what I put in, so it's not like I was cashing out profit. The withdrawal was denied with no reason, no explanation, and no communication.

I spent the entire day trying to get in touch with support. Every time I reached "Queue Position 1" in the ticket system, I was suddenly kicked out. No follow-up, no reply. I've seen people talk about the sister casinos linked to this one, and they look the same other than the logo and colors. I imagine they operate the same way.

The only reason I played here was because Casino Guru gave it a score of 8.9. That score made me think it was safe, but I don’t trust your system anymore. It looks like high scores are just handed out to casinos that pay good commission. I’m obviously upset, and I’ll file an official complaint once the 14-day wait period is over, even though that delay makes no sense in a case like this. But honestly, I don’t expect to get any of my money back.

I used no bonuses, played on one account, didn’t touch a sportsbook, and didn’t break any rules.

The reason casino's make sister sites is to protect their image when they fail to cash out users like this.

I think Casino Guru should take this listing down, or at least put a clear warning on it telling people they will not be able to withdraw their money.

Here's a video of the casino ignoring me. No, it has nothing to do with my network. I have never once received a reply.

https://drive.google.com/file/d/1aBKSz-0dxMuwNfkldTe1w_fz-Y1ipwi5/view?usp=sharing

INGENTING kommer att ändra betyget på 8,9... sorgligt men sant!

And yet CasinoGuru still rate this casino 8.9 despite all of this... As you say, Colby, it has to be a cash incentive for them to do this; otherwise, they would not have achieved this score despite all the negative feedback from players.

I no longer use CasinoGuru to check casino ratings for this reason.

Hello,

Based on the first sentence of your post, I honestly can't tell whether you want to get help or not, but I guess an honest try is always the best call. So, here I am:

Thank you for sharing your experience, because it sounds genuinely frustrating. A denied withdrawal without any explanation or response from support is something no player should have to deal with.

Let me address a few key points from your post:

1. The rating of 8.9 reflects the casino’s performance across multiple areas, including transparency, complaint resolution, and responsible gambling. It is not permanent. If we see a pattern of unresolved or serious issues, the score is adjusted accordingly. We monitor all cases, especially ones like yours.
2. Commission and ratings are separate matters. Our business model is affiliate-based, but the rating system works independently. We’ve lowered ratings in the past even when it affected commercial relationships.
3. The 14-day waiting period is there because some issues resolve without our direct involvement. It also gives both sides space to react before we step in. While it may feel unnecessary in urgent cases, it helps keep the process fair.
4. Sister casinos often share a platform or ownership, but not all behave identically. We track complaints across groups and adjust our assessments if systemic issues appear.

If the situation doesn’t change, please submit a complaint once the waiting period ends. We’ll do our part to contact the casino and push for a proper resolution. If you decide to include the video as supporting evidence, which sounds good to me, we’ll review it as well.

I believe none of us can truly predict the future. I understand this comment comes from frustration, and I respect your opinion, but I’d appreciate it if you could take a moment to read my last response to the other player.

We can always talk specifics. If you're open to it, could you briefly remind me what happened in your case and why you chose not to submit a complaint? The reason I ask is simple: to challenge a casino’s actions—or later, the way we handled the situation—discuss the concrete outcome. However, first, we need something concrete to review.

Without any details or evidence, I honestly don’t know how to respond in a way that would be fair to you or to anyone else reading this.

Hi! Thanks for sharing your thoughts. I’d just kindly ask you to please take a moment to read my previous replies in this thread. They address exactly these concerns about ratings, commissions, and how we handle complaints.

If you have specific experiences or evidence, we’re always open to reviewing them seriously. Without concrete info, it’s hard to make meaningful changes or respond properly.