Kingmaker Casino – generell diskussion (sida 34)

Ja, det har gått en vecka sedan lördag.

Jag begärde uttaget den 20 juni. Det är 10 dagar sedan, inklusive helgen.

Jag hoppas att du kan hjälpa mig med detta. Jag skulle vara väldigt tacksam 🥰 eftersom jag behöver pengarna snarast.

I see. Well, in that case those 14 days still remain a limitation for us to step in. Let's hope the casino manages to pay you out sooner and the complaint won't be necessary in the end. Complaint itself does not present a quick solution; its investigation takes at least the first week or so.

If you didn’t have any other option and the original payment method you used for depositing was not available or did not work, then I understand that you decided to use another one that should work.

But also, for the future, even in better casinos I would say it is always better to ask them first. Of course, if they don’t give you any response, then it becomes irrelevant and in that case I would complain on our website if the casino keeps rejecting your withdrawals.

But it is always better to ask what the best payment method is and so on.🙂

Inkluderar 14-dagarsperioden helger eller exkluderar den helger?

Inklusive helgen blir det 10 dagar.

7 dagar utan helger.

Hur mycket längre skulle jag behöva vänta?

Oh, I forgot to mention those are considered full days. My bad. Exactly 14 days starting the day the withdrawal was requested. In practice, you can lodge the request sooner than that, yet it will be inactive until those 14 full days have passed. Perhaps the casino will be quicker, though. I guess there is still some time left. 🙏

Tack så mycket för din information 😊

Här är datumet jag begärde utbetalningen. Hur länge till skulle jag behöva vänta?

You are welcome.

Do you know what? I believe it's easier to complain now. Evaluating the request usually takes at least one day and since its thursday, and only two days are left to meet the deadline, I would not worry about those 14 days anymore.

Feel free to lodge the request today; include this screenshot to help my colleagues track the proper date and it should be alright.

I mean, it would be right if the casino paid you out immediately, but from the complaints' perspective, it works just as described. 🙂

Ska jag ta en skärmdump av det här meddelandet från dig och skicka det direkt? Eller kan du skriva ett separat meddelande adresserat till Kingmaker?

Please use this link and follow the instructions. It will guide you through the request form: https://de.casino.guru/beschwerden/einreichen 👈

Tack så mycket för ert stöd. Jag skickade in klagomålet via länken. Förhoppningsvis löses det snabbt. 🌸🌺🥰😘

Hey, see you handled that just perfectly. 😊 Request was accepted; you can see the obligatory deadline of 14 full days for the casino. Frankly, it seems the casino won't make it in time, so the complaint will be necessary after all. What a shame...

Well, the mediators will take care of you soon. And I'll be around to see how it's moving on.

🥰🥰😍😊🌸 Jag är så tacksam. Jag har sån tur att jag hittade den här sidan och dig här.

Om allt detta fungerar kommer jag att vara väldigt lättad och ett problem mindre. 😊

Du är en väldigt bra supporter. 🥰😊

Hej allihopa,

Jag ville informera dig om att betalningen via Mifinity, om än senare än väntat, anlände och att jag avslutade klagomålet på Casinoguru.

Jag kände att det var min plikt att kommunicera detta.

Hej Radka,

Jag fick precis ett mejl som informerade mig om att min utbetalning har annullerats.

Påstås det vara jag, och om det inte var jag, så berodde det på ett tekniskt fel.

Det här är rent bluff! De gör det här bara för att slippa betala, så jag måste vänta i ytterligare 14 dagar 🙄😡

Oh... I was hoping for a much better outcome. Honestly, those messages saying "it could be you or if it wasn't you, it was an error" raise questions instead of providing concrete updates, so I would leave that to the mediator. It could be a problem with the current payment setup, or it could be somethign else. The point is to get in touch with someone who is able to resolve that. Hope the complaint will achieve that soon. 🤞

Vad ska jag göra nu? 😬😪

Ska jag skicka in en ny betalningsbegäran?

Hey, thank you for sharing here on the forum. So, even with delay, infinity eventually works! Good to know.

Av frustration spelade jag lite och slutade sedan, och nu har jag begärt en utbetalning igen.

Det är så irriterande att behöva vänta i ytterligare 14 dagar. 🙄😑 Jag behöver desperat pengarna för att betala mina räkningar.

Hello, somehow I failed in posting a reply to your previous post—my apologies.

I'm sorry this is taking so long, but you can see that the money exists and you can also just play with it at the same time. I know frustration is strong fuel, but if you need the money for bills, please try not to play more. Do you now have an active withdrawal request, please? No matter what happened, I would always submit another withdrawal request to reserve the money for withdrawal, and you really do not have to wait the next 14 days. You already complained, and this situation is not a new start, just another turn of events. Do not worry, please.

Hej Radka, tack så mycket för ditt stöd. 🌺

Jag spelade igår av frustration, och nu har jag 300 euro kvar. Jag slutade spela och begärde ett uttag igår.

Nu väntar jag. Jag hoppas att det inte tar lång tid den här gången 😢.