Kingmaker Casino – generell diskussion (sida 33)

Are there any updates about the verifikation if Kingmaker is a scam casino or not?

Im currently waiting for 3 withdrawals for in sum 900€. It‘s been a week for my first withdrawal over 400€ too, so im kinda scared that i won‘t get my money, after reading all those complaints.

Hello, based on the German flag I see under your avatar, I concluded that you can't access its review.

https://casino.guru/kingmaker-casino-review#tab=js-tab-reputation

Well, the casino is not recommended, sadly, since your local regulator forbids showing you casinos without its license; you probably did not have the chance to see the warning, did you?

Some players have not been paid; I hope you will be paid, of course. Are there any clues regarding the delay? something the casino explained to you, perhaps?

Yes, you are right, i could not see the warning before.

I have been asking for days in the live support chat on the website and always just got the assurance that the money will come and it just takes a longer time than usual for it to be processed by the finance team.

In the beginning they still said 3-5 days as i asked on the third day, after that, just that i should look for it in my account as it could be arriving anytime soon.

Yesterday I wrote an email to the support adress and they replied that everything is in order with my account, that there is no problem, it just takes more time because there is a long line of withdrawals that still have to be processed. But still without an estimate time frame.

So almost the same answer from the live chat.

It has been just 7 Days now though and to my understanding it took about 2 weeks for some people to get their money. So i still have hope that it really just takes its time. I will write a mail to the complaint email from kingmaker and see if they can help me.

If not i would be greatful to reach out to you again to file a complaint.

No worries. Please keep us updated, and I hope that you get your winnings soon from this casino, even though the safety index is that low.

Kingmaker casino. Jag vill ställa en fråga till dig. Idag gick min uttagsbegäran från "under granskning" till "behandlad", men pengarna har inte kommit in på mitt konto än.

Please let us know next week if it has arrived. It's Easter, you know.

Jag ville fråga hur lång tid det tar att göra uttag hos Kingmaker?

Idag är det dag 4 och den bearbetas fortfarande 😐

Hey there, I guess only the casino can tell you that for specific withdrawals. But I get where it comes from. In any case, the casino review is not very good and it included info on "slow withdrawals"... So, I guess it takes longer than elsewhere.

Tack för din feedback.

Jag får alltid höra att jag ska ha tålamod och vänta. Och idag är det dag 5. Jag har läst många recensioner och många är negativa.

Jag börjar undra om jag verkligen ska fortsätta använda Kingmaker. Om de tar så här lång tid att behandla uttag kommer kunderna att försvinna och lämna. Kingmaker Casino behöver snarast hitta en lösning för att förhindra försenade utbetalningar.

Varannan kund klagar här. Det är inte ett bra rykte.

Finns det några representanter för Kingmaker här som kan hantera klagomålen?

Hej allihopa, låt mig presentera min situation:

• Den 23 maj begärde jag ett uttag via banköverföring på 100 € som jag vann.
• Den 13 juni, eftersom pengarna ännu inte har anlänt och jag läser runt om att problemet kan vara att EU-bankerna och i synnerhet de italienska skulle kunna blockera överföringar från olicensierade kasinon, avbryter jag och gör det igen med Mifinity både för att snabba upp och vara säkrare.
• Den 26 juni sms:ar de mig fortfarande i chatten och säger att de jobbar, att de har många betalningar att behandla och att jag måste ha tålamod.

Om miraklet inträffar kommer jag att uppdatera er.

Hej Kelin, det verkar som att du har samma problem som många andra, inklusive jag själv. Jag har också väntat på min utbetalning i 5 dagar, så jag ville fråga om du har fått dina pengar från Kingmaker än?

This is certainly not a situation I'd like to find myself in either.

Can I ask whether the casino was okay with you changing your withdrawal method? In general, it's usually recommended to withdraw using the same payment method you used for your deposit, just as you originally did. If that's not possible, the casino will often suggest an alternative or explain what you need to do.

I'm asking because when players change their withdrawal method, casinos often require a small deposit to verify the new payment method. Was that the case for you?

I also noticed that you've already submitted a complaint on our website, so our team is now looking into your case and will try to help you.

One recommendation I'd give for the future is to always check a casino's Safety Index before depositing. I noticed you've had a previous complaint with another casino that also had a relatively low Safety Index, and Kingmaker Casino falls into the same category. While a low Safety Index doesn't automatically mean you'll have problems, the likelihood of running into issues is generally higher than with casinos that have a stronger rating.

You are welcome. I understand the overall picture may be unassuring, and it's okay to change casinos if you feel it's no longer good enough or reliable. In my opinion this casino is no longer even safe, at least based on the current Safety Index. 

As you can see despite our having been talking in the casino's official thread no one from the casino has joined in. That's very common, though.

Yes, there is. The casino representative has been responsive to the concrete complaints, not on the forum, however.

Var då? Var kan jag hitta representanten?

Jag är trött på livechatten. Jag får alltid samma meddelande där de säger att jag ska vänta.

En vecka har gått och mina pengar har fortfarande inte kommit.

Well, I was trying to say that you cannot reach any representative here unless he starts posting on the forum first. Forum aside from complaints, is 100 percent public and not every casino representative is active on the forum, but through the specific complaint they respond to mediators. Just like this casino does.

Och vad kan jag göra åt det nu? Har du några tips?

Hur kan jag få mina pengar?

Jag försökte faktiskt göra ett uttag med samma metod som insättningen, och det var det som inte fungerade.

Efter att ha avbrutit det och återfört det på saldot gjorde jag det igen men med Mifinity och jag väntar fortfarande.

Angående det andra klagomålet om Maximalbet , så gjorde jag lite research efter att ha råkat ut för missödet och jag förstod att det inte är pålitligt som alla andra klonsajter.

Well, first you need to be patient. I imagine how that sounds but we can only step in through an official complaint when the casino has already had enough time to pay you out. It takes 14 days. If I'm not mistaken here, there is still some time left, right?