Coins.Game Casino – generell diskussion (sida 6)

I'm sorry - what is that suppossed to mean, please? 🙂

Coins.game site is fraud

I deposited 423 XRP on the site and won about 300 XRP through hundreds of games. I requested a withdrawal to end the day's game, but it was stopped for security reasons and that it violated policy. I have submitted all requested information and ID, but it is stopped regardless of the reason. This is a very unfair and vicious site, so please do not use it.

Hi there!

Though I imagine it must have been a terrible experience, and I truly appreciate the effort you just showed. I still have a question, if you don't mind.

What policy the casino claimed was violated?

It almost sounds like you did not pass the KYC verification for some reason.

Can you please be more specific? We might be able to assist once the problem is more obvious.

Hej, det här kasinot är skräp. Den har alla spel hanterade. Jag har spelat länge och jag vet inte hur jag ska vinna. De är bedragare.

Hi, do you mean that the games seem to be fake or that the RTP is not high or not as high as the casino indicates for the games? Are you able to see it somewhere or not?

Yes it is a big pile of crap filled with thiefs. I promise to you coins.game I will not rest until you'll loose your license since you stole a life changing amount from me. You trying to f.ck wrong barbarian ( I don't think I can use the word that usually is used ) and now I'll f..k you... remember no lube no diner is coming

I have seen that it is a complicated situation and also that the complaint has been reopened. I hope that this situation can be resolved somehow and it will turn out well. 

Anyway, now we will have to wait for further developments.

I don't think it is complicated at all I believe it is very easy case since I have all of the evidence required to confirm my statements and they have nothing. Before sending my "bad proof of address" I asked if it will suffice otherwise I can go get something different and since I didn't get negative answer I did proceed with what I had. I don't want to trash them and call names since I still like it irregardless this unpleasant situation but sometimes one has to do what one has to do.

I understand what you are talking about. So we'll let our team take a look at it all again and hopefully it can be fixed somehow.

Du kan inte spela i detta casino, de är tjuvar, varje dag blir det här casinot värre, häromdagen gjorde jag 2 överföringar på €30 vardera och nu vet de inte var pengarna finns, du kan aldrig vinna, de har alla spel hanterade, ingen svarar någonsin, om du säger något i katten så blockerar de dig, det är ett taskigt casino

De är bedragare och ingen gör någonting. Jag har aldrig spelat på många kasinon men det här är en bluff. Eftersom de har licens är det väldigt sällsynt.

Hi, I'm sorry to hear about your bad casino experience. 

When we talk about transfers, do you mean that you tried to withdraw or deposit? When you write them what happened to the money, they don't write you anything at all? 

Try to tell me a little more, please. 

Bedrägligt casino betalar inte ut vinster, spelare spelar inte i detta casino. Du kommer inte att få dina vinster. Spela på någon annan plats där det finns bra recensioner eller statusar. Dessa är bedragare, du vet, de betalar inte ut ens en liten summa.

Detta är ett bedrägligt casino som inte betalar ut vinster, det finns en bankbekräftelse. Supportchatten är hemsk, svarar inte, men statusen är klar, när det inte finns några pengar på saldot, ger inte ut vinster. Spelare spelar inte detta casino!!!!

Hello,

I imagine you feel very frustrated. I hope you don't mind if I help others with a few details I found in the complaint: "The player from Ukraine attempted to withdraw 10,000 UAH, but the funds were sent to someone else's account. Customer support is unresponsive, and the player has not received any funds in their gaming balance or bank card, suspecting deception with a fake receipt."

(full complaint here 👈)

First of all, I can assure you Natalia is a great resolver and she won't stop pursuing every inconsistency in the case. Therefore, please relax; she will diligently work to advance the case with the casino representative. Luckily, the person is responsive.

Tack för din hjälp, jag hoppas att min fråga kommer att lösas. Jag vill att spelare ska veta hur casinot fuskar och inte ger ut vinster, bara i casinot för att göra insättningar, och om du vinner någon liten del av insättningen så ger de inte ens det till dig. Jag har inte stött på sådana bedrägerier, att inte ge ut vinster på mer än en månad, de fuskar med de ogiltiga kvittonen, supporttjänsten svarar inte ens.

Thank you for bringing this issue up to the forum. It has been such a long time, and yet the problem has not been resolved, which is serious, and others will be informed thanks to you.

Right now, I would not rely on casino support very much. If at all possible, spare your nerves and let Natalia handle that.

This casino it's the biggest Fraud 🤥 in the history of gambling, it's imposible to withdraw here ,never get the email code never,don't spend your time and money in this TRASH

Would it be possible to describe the issues with your withdrawal better, please?

Maybe then we could help you out somehow.

You should stop lying and trashing coins.game coz I bet it is you that is full of it, by now I have countless 500$, 1K$ withdrawals that don't take longer then 30m depending on the method, so for all of you unhappy campers if you didn't win...bet more.