1 månad sedan
Hello, has your KYC lasted that long ? I'd say that's too much. What's the problem with not being able to verify your documents ? Have you thought about lodging a complaint if you can't move on ?
1 månad sedan
de kollar mig bara i en vecka och sa att de kan förlänga det till 30 arbetsdagar, vilket är mycket.
Automatiskt översatt:
1 månad sedan
Yes, that would be for me too. We also give casinos 14 days for KYC because we believe that casinos should be able to sort out everything necessary and verify the player by then. So if it takes an unreasonable amount of time, you can contact us at any time.
In your case, it was only a week, which doesn't seem so bad to me.
Anyway, didn't you try to play after that experience ?
1 månad sedan
Jag vill inte spela där längre.
Automatiskt översatt:
1 månad sedan
It is totally up to you, of course. If this experience has put you away, it is better to move on. Right?
1 månad sedan
Sänk betyget på detta casino eftersom de är väldigt dåliga.
Automatiskt översatt:
1 månad sedan
It is really not possible to reduce the rating of the casino whenever someone asks for it. The whole process needs to be done before the rating can get lower or higher.🤷♀️
I believe that you are aware of this. Right?
If you'd like to read about it more, do so here, please. You can find there much information regarding the whole process.
1 månad sedan
Jag vill skriva ett klagomål om detta casino.
Automatiskt översatt:
1 månad sedan
What would that be about? What happened to you here? Last time we wrote to each other we talked about verification but I didn't catch any problem.
Could you please tell me ?
1 månad sedan
tog mina pengar
Automatiskt översatt:
1 månad sedan
Okay, and on what basis did the casino take your money, did they tell you any reason ?
1 månad sedan
Jag menar att de lät mig ta ut pengar ur min plånbok
Automatiskt översatt:
1
1 månad sedan
Am I assuming correctly no issues is now troubling you at Casinoin? 🙂
Can't say I fully understood the whole point, so if there is anything of concern, feel free to specify it, please.
1 månad sedan
pengarna betalades ut till mig, men jag rådde ändå inte någon att spela där
Automatiskt översatt:
1 månad sedan
Well, thank you for sharing your opinion. Sometimes it would be nice to describe a bit more what happened to you, because it will help other players.
Anyway, why wouldn't you recommend playing at this casino ? If they paid you the money, I might be interested. 🙂
