Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 612)

I haven’t contacted Cardaq directly about Art Solution yet. I wanted to get as much transaction information as possible from my bank first, so I have something concrete to reference when contacting them.

If I do contact Cardaq and get a response, I’ll post what they say. I’m also still looking for anything useful on Visual Mill and XOR Visual Layer, especially whether anyone has managed to get a direct refund rather than going through chargebacks.

Absolutely, I’ll keep you updated. At this point I’m just waiting to see how Xpate handles the next stage.

What makes it frustrating is that even vercs2 and tokdom cases aren’t progressing in the same way. If they send another response after my challenge, I’ll compare it carefully with the original documents and let you know what happens.

Hi. I’ve come across another six merchant descriptors that I can’t find much information about:

KERVON - DALTIX - RONVEX - FALQEN - MERTONIQ - ZEVRAN

I haven’t been able to find any reliable contact details for them. Has anyone seen any of these before or managed to identify the actual merchants behind them?

I’d also be interested to know which processor/acquirer they use and whether any of them could be connected to Xpate or Walleto.

The first one was resolved without Walleto providing anything meaningful that I had to respond to. The bank eventually closed it in my favour and returned the money.

I’m not sure whether Walleto will handle the remaining ones the same way though. So far I haven’t received any evidence from them through the bank, so I’m just waiting to see how each case develops.

I tried looking for direct contact details for DOLVIK, NEXRIM and KANTIQ, but I didn’t get anywhere useful. That’s why I eventually had to deal with Walleto and use the chargeback route.

I haven’t received any direct refunds from those merchants so far. If your bank confirms Walleto on your transactions too, let me know — it would be useful to compare.

I’ve seen Cardaq mentioned more often in connection with similar descriptors, but I still don’t have anything concrete for SIS Art Union or Horizon Land specifically.

I haven’t been able to confirm an Xpate connection for either of them. I’d rather wait for the bank’s transaction data before assuming anything.

If I get an acquirer name, MCC or any useful contact details, I’ll post them here.

Thanks, please keep me updated on jusdot5 and jusski6. It sounds like chargebacks may be the only realistic route if neither the merchants nor Xpate are willing to resolve things directly.

Did Xpate challenge the chargebacks for either of these two specifically, or are they still just progressing through the bank without a response?