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Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 575)

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2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Kaplan
1 timme sedan
gbse

Any idea ?? Who they are please ?

1BCOUK, London — Spinalto Casino

P3000700, SKINVORE — Great Portland Street, 5th Floor, London — connected to RTBET and Pandido Casino

VDR SL, Birmingham — BassBet Casino

NXTGEM, London — BassBet Casino

Teach
1 timme sedan
gbse

Thanks a lot for sharing all of this, really appreciate it. Art Solution is one of the ones I’m trying to sort out, so this is very helpful. Just to be sure — did your bank actually confirm Cardaq as the acquirer and MCC 5815 for that transaction? Did they give you the acquirer ID as well?

55 minuter sedan
gbse

Anyone got any info on jusdot5 or jusski6?

I’m trying to find out the MCC and who the actual acquirer/processor was for these. My bank hasn’t given me much so far.

Has anyone had either of these and managed to get more details from their bank?

Kaplan
45 minuter sedan
segb

1. Coinpoker

2. Swedbank/entercard/collector/revolut

3. Typ 25 januari till 13 juli.

johnmaddisonn1
42 minuter sedan
gbse

Yes they confirmed cardaq limited as the aquirer and several different MCC for example 5815 for the one you mentioned.

Kaplan
26 minuter sedan
gbse

I sadly dont for this one.


But i know some others (Merchant/Acquirer):


HILDA BACI ACADEMY / Access Bank PLC

Golden Era Finds / Cardaq Limited

dgtsm / OPAY HOLDING LIMITED



Do you know anything about:


CL2SK Birmingham

PlayQ Harrogate

OBJECTR Boston

Skr-1 Tallinn

HALSCORE Cardiff

SocialCKing

Webski Ltd

Rifgo

GMSKST

3 minuter sedan
gbse

How did you handle bank chargebacks using "Goods or services not received"?


Hey everyone,

I'm hoping to get some insights from anyone here who has successfully filed a chargeback with their bank using the reason "Goods or services not received."

As many of you know, when you select this specific claim reason, banks almost always demand very strict documentation:

  • Official invoices or receipts for the non-delivered goods.
  • Proof that you tried to contact the merchant directly to resolve the issue without success.
  • The merchants website URL where the alleged items were purchased.

My question is:

How did you manage to fulfill or bypass these strict requirements to get your chargeback successfully processed?

Specifically, what did you do if you:

  • Did not have an actual retail merchant website,
  • Had no invoice or receipt to provide, and
  • Didn't even have a direct contact email address for the merchant?


If you've been through this process and made it work under these exact conditions, I’d really appreciate hearing how you framed your response or what workarounds you used with your bank.


Thanks in advance for sharing your experiences!

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