HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 1 573)

6 142 092 visningar 30 323 svar |
3 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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LP2710
1 månad sedan
gbse

Thanks, that's interesting. I hadn't thought about the "cs2" part possibly referring to Counter-Strike 2 / skin shops.

Have you managed to identify who processed any of your temdot, zenski, lesski, quedot, quecs2, neocs2 or temcs2 transactions? I'm particularly interested in whether any of them can be confirmed as going through Xpate or another acquirer.

Org1991
1 månad sedan
gbse

Thanks, that's really helpful and confirms what I suspected. So your bank specifically showed Xpate Ltd as the acquirer for these transactions?

Have you already contacted Xpate about them, and if so, did they acknowledge the transactions or offer any refunds?

XkBoii
1 månad sedan
gbse

That's good to hear about Global Stride. Did you contact them directly to get the refund, or did it happen after you raised a chargeback? If you contacted them directly, which email address did they respond from?

I'm still looking for reliable contact details for Tchtxt and Meta Deposit as well.

1 månad sedan
gbse

Does anyone have any information on these merchant descriptors?

Hexo Land

SIS Art Union

Horizon Land

Exist Sys

I'm mainly looking for contact details and trying to identify who processed/acquired these payments. Does anyone know if any of them are connected to Xpate? Has anyone dealt with them or managed to get a refund?

XkBoii
1 månad sedan
gbse

Thanks, I’ll try info@ventira.co.uk. Did you contact them at this address yourself? If so, did they respond or manage to refund anything? Also, do you know which processor or acquirer they use — possibly Xpate?

XkBoii
1 månad sedan
gbse

I had quite a few different merchant descriptors linked to Xpate. Some of the ones my bank identified were FREDTG, MSP, scudot, playtwin, PlayT, ORENZA and TRAMIQ. I also have several others that I'm still trying to confirm.

The difficult part is that the descriptor on the statement often doesn't make the connection obvious. I only found out about some of them after asking my bank for more information when I started the chargeback process.

voodoo4
1 månad sedan
gbse

Well i have no clue so far, but i’ve read it here that it would be xpate , so i emailed them for GDPR15

Anonymized847
1 år sedan
gbse

No - Donbet is Santeda and Freshbet is Ryker.

1 månad sedan
gbse

Has anyone gotten refunded by ryker before?

Loo76
2 månader sedan
gbse

So sp Wallet is spush.co.uk ?

1 månad sedan
gbse

is this the case?

Loo76
2 månader sedan
gbse

Hello. Can anyone tell me who blcnce is please


thanks 🙏

1 månad sedan
gbse

did you find anything?

voodoo4
1 månad sedan
gbse

directly it’s like support@thrivestore.co.uk

Alfred_ANTONYAN21
1 månad sedan
gbse

playtwin and scudot are XPATE?? thanks for letting me know. Is it even worth contacting them directly?

Alfred_ANTONYAN21
1 månad sedan
gbse

not a clue who the processor is. they didn’t respond to emails 🙁

NftsAreCool
1 månad sedan
gbse

bank transfers they told me it’s the only way? were the other 5 bank transfers?

XkBoii
1 månad sedan
gbse

Yes of course.

100% of my deposits were bank transfers.

It just doesn’t make sense at all.

Some recall-requests get processed + escalated easily by Revolut - other ones need extensive explaining + fraud report.


It's getting crazier and crazier: Revolut is now forcing me to go to the police and file a fraud report. Then I have to take a photo of it and submit it to Revolut. If I don't do that, they won't escalate my chargeback attempts. It's unbelievable.

Ändrad
Wanderlust
1 månad sedan
gbse

Starling never help

voodoo4
1 månad sedan
gbse

They answer 1 time and said :Contact merchant …now i am waiting FOS

1 månad sedan
gbse

Please, if anyone has any information, I would really appreciate your help.

I am trying to identify the payment processors/merchants behind the following transaction descriptors, which appear to be connected to online casinos:

1BCOUK, London — Spinalto Casino

P3000700, SKINVORE — Great Portland Street, 5th Floor, London — connected to RTBET and Pandido Casino

VDR SL, Birmingham — BassBet Casino

NXTGEM, London — BassBet Casino

If anyone knows the legal company name, payment processor/PSP, merchant/acquirer, or any other information linking these descriptors to the respective casinos, please let me know.

Any information, documentation, or previous experience would be greatly appreciated.

Thank you in advance for your help!

1 månad sedan
gbse

Hey if anyone has had success with:

euflopqi

inceunion

dtvlt

marinebeauty

ryker


please let me know as starling bank always decline me and are useless. No disputes raised. When just asking to speak to support from the casinos they banned and blocked me before I said anything. So mystake, rolletto and angliabet know they are sus. Bank doesnt care

1 månad sedan
gbse

Reading through previous posts, it sounds like noone got a reply from their first email sent to fastcoin. I've received a reply to my first email asking:

We do not find these transactions. 

Who gave you our details ? - how have you linked us to these deposits are we don't see anything under your email ? 


Please send us a copy of your bank statement showing clearly these deposits with our descriptor 


We would like to assist here but I think you may be mistaken. 


I can do the above.

What do you guys recon?

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