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1Red Casino Recension

Vi har granskat 1Red Casino grundligt och tilldelat det ett säkerhetsindex över medel. Det är på det stora hela ett bra casino att spela på, men det finns några saker att vara uppmärksam på. I vår granskning har vi tagit hänsyn till klagomål från spelare som rör casinot, uppskattade intäkter, licensstatus, huruvida spelen är äkta, kvaliteten på kundtjänsten, huruvida villkoren är rättvisa, uttags- och vinstgränser samt andra faktorer. Eftersom 1Red Casino är relaterat till andra onlinecasinon listade nedan, påverkas också dess omdöme av dem. Läs hela granskningen nedan och ta reda på mer om det här casinot.

Enligt våra efterforskningar och uppskattningar, är 1Red Casino ett mindre onlinecasino intäktsmässigt. Det är en del av en grupp relaterade casinon med något högre sammanlagda intäkter, men vi skulle ändå klassificera gruppen som medelstor. Ett casinos intäkter är en viktig faktor, då större casinon inte bör ha några problem med att betala ut stora vinster, medan mindre casinon riskerar att få det besvärligt om du lyckas vinna riktigt mycket.

Vi har för närvarande 0 klagomål som direkt rör detta casino i vår databas, samt 2 klagomål som rör andra relaterade casinon. På grund av dessa klagomål har vi tilldelat detta casino totalt 1 189 svarta poäng, av vilka 1 189 härrör från relaterade casinon. Du hittar mer information om alla klagomål och svarta poäng i avsnittet "Förklaring av säkerhetsindexet" i denna recension.

Varning: 1Red Casino har avsnitt i sina villkor som vi anser är orättvisa mot casinots spelare. På grund av detta rekommenderar vi att du letar efter ett casino med rättvisa villkor eller att du, om du ändå bestämmer dig för att spela på det, åtminstone läser igenom casinots villkor noga.

1Red Casino har ett säkerhetsindex över medel. Vi har gett casinot detta betyg för att vi anser att det gör många saker bra, samtidigt finns dock inslag som hindrar oss från att ge det ett ännu högre betyg. Trots detta kan du ändå räkna med att detta casino är en bra plats att spela på.

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Författare och garant: Stefan Manson Senast uppdaterat: 2023-08-07 Är det något som är fel eller saknas? Meddela mig
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Casino Guru

Vi vill att spelare ska förstå spelande.

• 1 månad sedan
Right now is 4 days from my withdrawal , but in rules in casino is only maximum 48 hours withdrawal time , and support only tell me and justify themselves and say the same thing that they cannot influence the payout. And this is my second withdrawal and also my KYC is good and vertified .
Very bad es experience with support and withdrawal.
  • Support 24/7
  • Good games
  • Support lie to you
  • Withdrawal very very slow
• 5 månader sedan
Hi ,

Player from South Africa ( ViP ) I had a very good experience with this casino . I won some money on the 8 okt late day ….extra verification went fast . I’me a VIP player ( Joe is mine account manager). I asked for a withdrawal…( I play lots of casinos where I’me also VIP . After some email about the withdrawal , I had my money on my account yesterday at 18.16 ….. so less then 24 hours. We don’t talk about a huge amount .

So overall very good experience.
  • Fast withdrawal
  • Good communication
  • Very nice games
  • Specials for VIP .
  • unnest ViP manager
  • Cash out wager little to high 3x
1Red Casino
Dear Beast777,

Thank you so much for taking the time to share your feedback! We're thrilled to hear about your positive experience at our casino. It's great to know that you found our withdrawal process to be fast and that the extra verification went smoothly. We're also pleased that you're enjoying the games we offer.

We're especially glad to hear that you're satisfied with our VIP services, and we're delighted to have Joe as your account manager. We'll be sure to pass on your kind words to him.

Regarding the wagering requirement, we'd like to clarify that it's a standard industry practice to ensure fair play for all our valued players. Each deposit must be wagered three times, as per our policy.

Thank you for highlighting both the positives and the areas where we can improve. We truly value your feedback, and we look forward to providing you with even better experiences in the future.

Best Regards,
1Red Team
• 7 månader sedan
Same as the other reviews so will keep this short.
They do not verify and will make you resend one document after the other and then won't accept it for some reason. They use all tactics to keep you from withdrawing so you keep playing and eventually lose everything.
No problem to deposit with NO CHWCKS but try and withdraw, won't happen.
I am in South Africa and have opened up a case of online fraud against this casino.
DO NOT PLAY HERE!
  • Luckily only made 1 deposit
  • Everything
1Red Casino
Dear Johankeyser01,

Thank you for sharing your concerns with us, and we appreciate your feedback regarding your experience at our casino. We take all reviews seriously, and we are truly sorry to hear about the difficulties you've encountered during the verification and withdrawal process.

Verification is a crucial part of our casino's security measures to ensure a safe and responsible gaming environment for all our players. However, we apologize if you found the process frustrating or cumbersome. We understand that the verification process can sometimes require multiple document submissions, and we are continually working to streamline this process to make it more efficient for our players.

We want to assure you that our intention is never to keep players from withdrawing their winnings. Delays in the withdrawal process can occur for various reasons, including verification issues or compliance with anti-money laundering regulations. We take compliance with these regulations seriously to prevent fraud and maintain the integrity of our platform.

We apologize for any inconvenience you may have experienced. We value your feedback as it helps us improve our services and provide a better experience for our players.

Best Regards,
1Red Team
• 7 månader sedan
ive made a deposit over 1 month ago,even after sending them proof of payement from the bank statements from the bank even ref nr from my bank showing them the deposit went into their account i still have not recieved my deposit back,when asking them to check their bank records they tell me they cant do this and i have proof of this conversation,all they promise on their website fair and transparent is lies and they do nothing to assist a customer all of the cost of tel calls to the bank,statements etc i had to incur and still my deposit havent been returned to me.Dont depsit money into this Casino they cannot be trusted.
  • No Customer Service Satisfaction
  • Live chat agents passing the buck
  • No Help to resolve issues
  • Unreliable site information
1Red Casino
Dear newme697310,

We sincerely regret the inconvenience you experienced, and we want to express our gratitude for your patience throughout this process. Rest assured, we put forth every effort to address your situation, and we are pleased to inform you that it has now been successfully resolved.

We understand that obtaining the bank statement required an investment of your time and resources, and for that, we extend our deepest apologies.
We also want to thank you for the insights gained from your experience. Your input has been instrumental in our investigation and will contribute to enhancing our services.

Once again, thank you for sharing your feedback and for being a part of our community. We value your presence and look forward to providing you with an even better gaming experience in the future.

Best Regards,
1Red Team
• 7 månader sedan
One of those casino that offer a weekly bonus but only tell you after you deposit that you are not eligible for the bonus, in my opinion a scammy way of getting players to deposit!
  • its a casino
  • Could have easily informed bonus not available but instead fools you into depositing first
1Red Casino
Dear Vingrom2023,

We appreciate you taking the time to share your feedback with us. At our casino, we always strive to provide transparency and a positive gaming experience for our players. We understand that your experience didn't meet your expectations, and for that, we apologize.

To address your specific concern, we would like to clarify that bonus eligibility often depends on factors such as deposit amounts, previous bonuses claimed, or other specific requirements outlined in our terms and conditions. We recommend all our players carefully read and understand these terms before making a deposit to avoid any misunderstandings.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. They are available 24/7 and are always happy to assist you.

Thank you for choosing our casino, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

Best Regards,
1Red Team
• 8 månader sedan
Mediocre site with the usual games.
Extremely high deposit minimum.
Even higher withdraw minimum.

1 star for more reasons than I can count. For instance, went to claim Cashback and had to ask like chat as per usual because they wont fix the problem with it auto handing it out.
Sure enough they say they’ve forwarded this to the right department and wait for an email. He said he thinks it will take around 9 hours.
I wait. Ask again, except this time, they no longer wish to honour the Cashback because it’s now a different day. Their customer service is non existent.

Background: put through around 15k over a year.
No successful withdraw over 10k. There’s always some new unforeseen issue delaying it by weeks at minimum. making you play it down because you can’t deposit with a withdraw qued up.

Insert generic CSR reply here with "we apologise for any inconvenience that us robbing you has caused" as well as "please contact those same incompetent live chat members so you can then be sent in a circle again to fix your issue with being robbed"
  • It doesn’t immediately break your phone/computer
  • Rude incompetent staff
  • Does not pay out wins over 10000$
  • Lies about their bonuses. They don’t actually exist.
1Red Casino
Dear Evklele,

We are sorry to hear about your negative experience and the issues you encountered. We apologize for any inconvenience caused and appreciate your feedback as it helps us identify areas for improvement. We would like to address your concerns and offer our assistance in resolving them.

Regarding the Cashback issue, we apologize for the inconvenience you faced in claiming it. We are sorry that our customer service did not provide a satisfactory resolution to the problem. Please, be so kind to contact us again and we will investigate your case in more details.

We also understand your concerns regarding the withdrawal delays and unforeseen issues you encountered when attempting to withdraw your winnings. Withdrawal processes can involve various factors, including security checks and transaction verification, which can occasionally cause delays. We assure you that we strive to process withdrawals as efficiently as possible while maintaining the necessary security measures.

Regarding bonuses, we aim to provide transparent and fair promotions to our players. If you believe there has been a discrepancy or misunderstanding regarding the bonuses, we encourage you to contact our customer support team directly. They will be able to assist you and provide clarification on any bonus-related concerns.

Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our players and strive to improve our services based on customer input. If you have any further concerns or questions, please don't hesitate to contact us.

Best Regards,
1Red Team
• 10 månader sedan
Betala inte ut. Stöd lögner, säger att de är verifierade. Var inte så.
Dokument kontrollerades inte ens, trots att allt var laddat.
  • Att jag är borta
  • Allt från support till ekonomiavdelningen
  • Supporten är fräck
  • Felaktigt stöd
  • Prata bara strunt
1Red Casino
Dear Holzi8383,

Thank you for your honest feedback.

We are sorry to hear that you have had a negative experience with our casino. Our team takes all customer feedbacks seriously, and we take pride in providing a safe and secure gaming environment. We are known for our excellent customer service, so this unexpected situation was quite disappointing.

We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to fix this.

Thank you in advance for your understanding and apologize for any inconvenience caused.

Best regards,
1Red Team
• 10 månader sedan
Dreadful. Constant arguments about withdrawal verification even when providing the exact requested documentation and more. Do not play!
  • No payouts
  • Verification process
  • Customer service
1Red Casino
Dear Chez123,

We appreciate you sharing your concerns about the withdrawal verification process at our casino. We apologize for any inconvenience or frustration you experienced during this process.

Document verification is an important security measure that we undertake to ensure the safety and integrity of our players' accounts and transactions.

If you have any outstanding issues regarding your withdrawal or require further assistance, we encourage you to contact our customer support team directly. They will be more than happy to assist you and address any concerns you may have.

Once again, we apologize for the negative experience you had and appreciate your feedback. We remain committed to providing a fair, secure, and enjoyable gaming environment for all our players, and we will strive to improve our processes based on your feedback.

Best regards,
1Red Team
• 11 månader sedan
I really never thought that i will say that the slots in a casino are weird. But in this one i have to. This is literally the first casino ever where i deposit and you literally get 0 entertainment. I am not even mad that i lose the money, i just never witnessed such a gameplay as in this casino.Aye, i uploaded my documents for verification 5 months ago. Still not verified. And the support wont help you in any way. Highly recommend not to play here.
  • Game provider
  • Support wont help you
  • Verification, uploaded the documents 5 month ago and still not verified
  • You wont have any entertainment here, most weird slots ever
1Red Casino
Dear alpsko,

Thank you for sharing your experience with us. We understand that your expectations were not met, and we apologize for any inconvenience caused during your time at the casino.

We're sorry to hear that you found the slot games to be unusual and lacking entertainment value. Casino games should ideally provide an enjoyable experience for players, and we regret that this was not the case for you. We appreciate your feedback and will make sure to pass it along to the relevant team for further evaluation and improvement.

Regarding the verification process, we understand your frustration with the delay. Document verification is an important security measure for online casinos, but it should not take an excessive amount of time. We apologize for any inconvenience caused by the extended verification process, and we will investigate the matter further to ensure quicker verifications in the future.

Thank you for taking the time to share your thoughts, and we apologize again for any inconvenience caused. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We value your feedback and are committed to continually improving our services.

Best regards,
1Red Team
• 11 månader sedan
Jag satte in ca 3500 på flera dagar.
Första dagen gick det lite, men sedan var allt över.
Jag vet inte hur något sådant fungerar, oavsett vilka spel du spelar så fungerar ingenting. Flera insättningar spelades helt enkelt ner.
Om du letar efter något nytt, spara pengarna till dig själv och även ett annat casino
  • De beter sig snällt eftersom de vet att ju längre de håller dig, desto mer får de av dig.
  • Jag tror inte att allt är lagligt.
  • De öppnar även ditt konto trots att du stängt det på grund av spelberoende.
1Red Casino
Dear Blerko,

We are sorry to hear about your negative experience at our casino. We take all feedback seriously and would like to investigate the matter further.

Please provide us with more details such as your username and the dates of your deposits so we can look into this issue. Our team is dedicated to ensuring fair gameplay for all our customers and we want to make sure that your experience is a positive one.

Thank you for taking the time to share your feedback with us. We hope to have the opportunity to serve you better in the future.

Best regards,
1Red Team
• 11 månader sedan
Tyvärr avvisas alla försök att betala ut här.
Insättning fungerar men det är alla vinster som inte betalas ut.
Skickade in alla nödvändiga dokument flera gånger.
Om och om igen räckte det inte.
Så hands off.
  • Att betala ut vinster omöjligt
1Red Casino
Dear Makla,

We apologize for any inconvenience you have experienced with our casino regarding withdrawals.

We take withdrawal processes seriously and aim to ensure that they are carried out securely. However, there may be instances where additional verification or documentation is required to comply with regulatory and security measures. We apologize if you had to submit your documents multiple times or encountered delays in the process.

We value your feedback and would like to investigate the specific issue you faced to address it accordingly. Kindly reach out to our customer support team with your account details so that we can review your case and provide you with a resolution. We are committed to resolving any outstanding issues and ensuring a positive experience for our players.

Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to make it right.

Best regards,
1Red Team
• 1 år sedan
False advertising low life rude is being nice..was denied 1st deposit bonus because I didn't add bonus which I did. Argued with someone got no where then received an email offering to match deposit and 100 fs only to be told by another rude online person that I didn't qualify again..I told him I had received an email with my name on it and the offer. He asked to see it which I sent. Only for him to say I didn't qualify..worst online casino experience I've ever had and we are only talking about 30$
Thriving maggots
  • Do not get sucked in to there lies
1Red Casino
Dear Onjtana029078,

We apologize for any confusion or frustration you experienced during your interaction with our casino. We strive to provide a positive and enjoyable experience for all of our players, and we regret that we fell short of your expectations.

Regarding the issue with the first deposit bonus, we understand that there was a miscommunication, and we apologize for any inconvenience caused. Our customer support team aims to assist players and resolve any concerns.

As for the email offer you received, we apologize for any confusion it may have caused. We understand that you provided the email with the offer, but it appears that there may have been specific requirements or criteria that you didn't meet. We apologize for any frustration this caused.

If there is anything further we can do to address your concerns, please feel free to reach out to us directly. We appreciate your understanding and hope that you will give us another chance in the future.

Best regards,
1Red Team
• 1 år sedan
It's a newer sight but the games are fantastic and the customer service is incredible. Hopefully your lucky enough to have the pleasure of getting Nick to help you with any account enquiries. He is an absolute legend. I am so lucky to have not only Nick as my account manager but he always there for me to help with any enquires. To me any casino can be good but it's the customer service that takes it to the next level and this casino because of it staff takes it there
  • Customer service
  • Williness to help
  • Exciting games
  • Great payout
  • Fast payments
1Red Casino
Dear Rea_rules81,

Thank you so much for your wonderful review and kind words about our casino. We greatly appreciate your positive feedback and are thrilled to hear that you had a fantastic experience with our games and customer service.

We take pride in offering a wide range of top-quality games for our players' enjoyment, and we're delighted that you found them to be fantastic. Additionally, we are incredibly pleased to hear that our customer service, especially Nick, provided you with exceptional assistance and support. We will make sure to pass on your kind words to Nick and acknowledge his outstanding service.

If you have any further questions, requests, or feedback, please do not hesitate to reach out to us. We are always here to assist you and make your experience even more enjoyable.

Thank you for choosing our casino, and we look forward to serving you in the future.

Best regards,
1Red Team
• 1 år sedan
Topp casino, stort utbud av spel. Utbetalningar görs på mindre än 24 timmar för verifierade konton.

Här klagade några användare på RTP. Jag kan inte bekräfta. Hade en 10 000x max vinstträff
  • Stort utbud av spel
  • Snabb utbetalning
  • God tillgång till support
  • Ett 5/5-stjärnigt kasino, en plats att spela säkert
  • Bra välkomstbonusprogram med rättvisa omsättningskrav
  • Bonusköp är också tillgängliga här för över 50 €!
  • Ansvarsfullt spelande kommer endast att tillhandahållas via länk på begäran
  • Verifiering är mer komplex än på andra kasinon
1Red Casino
Dear CasinoDino,

Thank you for sharing your positive experience and leaving a great review for our casino. We're thrilled to hear that you consider us a top casino and that you enjoyed the wide variety of games we offer.

We understand that fast payouts are important to our players, and we're pleased to hear that your verified account received payouts within 24 hours. We strive to provide efficient and timely withdrawals to ensure that our players can enjoy their winnings promptly.

We aim to provide a fair and enjoyable gaming experience. It's always exciting to hear about big wins, and we hope it adds to the enjoyment of your overall experience with us.

Thank you for choosing our casino, and we value your support. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist you and ensure that your gaming experience remains exceptional.

Best regards,
1Red Team
• 1 år sedan
In general it is a good casino to play at. Although my verification process was chaotic i have to admit. My withdrawals were rejected several times because support kept telling me always something different. Probably due because of lack of communication between them.

They have a lot of games and first deposit bonus is good, the wager is low and easy to wager. At least to me it was and i had fun playing for hours.

Once verification was done, withdrawal through bank was approved within couple hours and money was in my account the next day.

Be careful, to withdraw with bank, you have to pick the second mifinity, the picture is false and does not show bank transfer.
  • Lot of slots i like
  • support is kind and always answer within an hour
  • withdrawal are fast
  • bank transfer is availabe which is perfect, we avoid excessive fees like with skrill for example
  • cashback is available on losses
  • not so many bonus offers for the moment, only on thursdays and weekends.
  • verification process if you deposit with paysafe card will be a mess
1Red Casino
Dear mrmileena,

Thank you for taking the time to share your feedback about your experience at our casino. We appreciate your kind words about the variety of games and the attractiveness of our first deposit bonus.

We are glad to hear that once your verification was completed, the withdrawal process was swift and that your funds were credited to your bank account within a couple of hours.

We thank you for your valuable feedback, as it helps us identify areas where we can improve our services. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your future experiences are even more enjoyable.

Once again, thank you for choosing our casino, and we look forward to serving you in the future.

Best regards,
1Red Team
• 1 år sedan
Don't trust these reviews lol people who think legit casinos can just go around and manipulate actual Pragmatic or Playngo slots know nothing about gambling and are just salty about their losses. Gambling and more specifically slots are super volatile, most of the time you're gonna lose, and a few times you're gonna win. Just because you're on a losing streak doesn't mean the casino manipulated the games lol.

Deposited around 40 euros for the welcome bonus, finished the wager at 120 euros (not much but I'll take it, I can just deposit at another casino for another 100% and start with double money again lol), verification + cashout (skrill) took somewhere between 1-2 days together so pretty quick.

They have most of the big providers, only problem is that some games are missing from the site (for example for pragmatic it's somewhere like 20% of the games missing, ELK, Hacksaw also don't have some new-ish games) other than that, everything was okay

Onto the next casino I guess, wish there were unlimited 100% bonuses on casinos though so I wouldn't have to find and register at new ones constantly, I'm running out of casinos actually :D but hey, that's pretty much the only way not to go broke gambling longterm
1Red Casino
Dear balintm,

Thank you for your fantastic review of our casino! We're thrilled to hear that your personal experience with us has been nothing short of awesome. Delivering an exceptional experience to our players is always our top priority, and it's great to know that we have met your expectations.

We're glad to hear that you had a positive experience with our welcome bonus and found the wagering requirements manageable. It's also great to know that the verification and cashout process went smoothly for you, with your funds being transferred to your Skrill account within a reasonable timeframe.

We appreciate your feedback regarding the availability of certain games from specific providers. We continuously strive to expand our games and provide a diverse selection to cater to different preferences. We will take your feedback into consideration as we aim to enhance our offerings and provide a more comprehensive gaming experience.

We encourage you to set limits and take breaks to ensure that your gambling remains a form of entertainment and doesn't negatively impact your financial well-being. It's always good to explore different casinos, but please remember to gamble responsibly.

Thank you for choosing our casino, and we appreciate your review. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make your future experiences even more enjoyable.

Best regards,
1Red Team
• 1 år sedan
Jag registrerade mig och spelade här för några dagar sedan och jag måste säga att det inte är en bra upplevelse. Jag förlorade €250 på kort tid, det fanns inga gratissnurr eller bra vinster, bara småsaker. Lämna leverantören ifred.
  • Livechatt är tillgänglig
  • Rtp inte bra mycket låg
  • konto stängt
  • Inga vinster
1Red Casino
Dear thegambler,

We're sorry to hear that your experience at our casino did not meet your expectations.

We understand that luck can vary, and sometimes players may not have a winning streak. However, we strive to provide an enjoyable and entertaining gaming experience for our players.

We offer various bonuses and promotions, including free spins. We're sorry if you didn't have the opportunity to benefit from these bonuses during your play.

We appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any specific concerns or if there's anything we can assist you with, please feel free to reach out to our customer support team. We value your opinion and hope to provide you with a better experience in the future.


Best regards,
1Red Team
• 1 år sedan
Stort utbud av spel, ganska snabb verifiering, utbetalning inom några timmar. Bra och tydlig webbdesign för ett nytt casino.
  • Antal spel
  • Snabb verifiering
  • Skrill utbetalning inom några timmar
  • Inga för nu
  • Vissa spel är inte tillgängliga i ditt land
1Red Casino
Dear Moniqa,

Thank you for taking the time to share your positive experience with our casino. We're thrilled to hear that you enjoyed our wide selection of games and found our website design to be good and clear.

We're also glad to hear that the verification process was fairly quick for you. We understand the importance of efficient and smooth verification procedures, and we aim to provide a streamlined experience for our players. Our goal is to ensure that you can start playing and enjoying your winnings as soon as possible.

Your positive feedback confirms that we're heading in the right direction, and we'll continue to enhance our website design to provide an exceptional user experience.

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1Red Team
• 1 år sedan
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Dear Heiko004,

We're sorry to hear about your negative experience with our casino. We take your feedback seriously and want to address your concerns.

Regarding the RTP (Return to Player), we assure you that our games operate based on certified and audited random number generators. However, we understand that luck can vary from one individual to another, and outcomes may not always be favorable.

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Förklaring av säkerhetsindexet för 1Red Casino

Ta en titt på förklaringen av de faktorer vi beaktar vid beräkningen av säkerhetsindex-betyget för 0}. Säkerhetsindexet är det viktigaste mått vi använder för att beskriva tillförlitligheten, rättvisan och kvaliteten hos alla onlinecasinon i vår databas.

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