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1Red Casino Recension

I denna recension av 1Red Casino har vårt oberoende granskningsteam noggrant analyserat detta casino och dess för- och nackdelar baserat på vår granskningsmetod för casinon. Vårt expertteam har tagit hänsyn till skäligheten i casinots villkor, giltiga licenser, klagomål från spelare, kundsupport, gränser och andra viktiga faktorer för att bedöma om det här casinot är säkert att spela på och seriöst, om spelare riskerar att bli lurade där eller om casinot ligger någonstans däremellan.

Vår beräkning av casinots säkerhetsindex, baserad på de undersökta faktorerna, ger en bild av säkerheten och rättvisan på onlinecasinon. Ett högre säkerhetsindex minskar risken för att stöta på problem när du spelar eller ska göra ett uttag. 1Red Casino har fått ett högt säkerhetsindex på 8.5, vilket gör det till ett rekommenderat alternativ för de flesta spelare när det gäller rättvisa och säkerhet. Läs vår recension av 1Red Casino för att ta reda på mer om det här casinot och avgöra om det är ett passande val för dig.

Är 1Red Casino rättvist och säkert? Förklaring av säkerhetsindexet

Vi beräknar ett casinos säkerhetsindex baserat på en sofistikerad formel som tar hänsyn till en mängd information som vi har samlat in och utvärderat i vår granskning. Dessa faktorer inkluderar casinots uppskattade intäkter, klagomål från spelare, villkor, svarta listor och så vidare.

I samband med vår granskning av 1Red Casino utvärderade och analyserade vi 1Red Casinos villkor väldigt grundligt. Enligt den information vi har finns inga regler eller klausuler som skulle kunna betraktas som orättvisa eller bedrägliga. Detta är ett bra tecken eftersom den typen av regler potentiellt kan användas mot spelare som grund för att inte betala ut vinster till dem.

Enligt våra ungefärliga beräkningar eller insamlad information är 1Red Casino ett medelstort onlinecasino. Casinot har en låg andel kvarhålla utbetalningar i klagomål från spelare i förhållande till dess storlek. Vi tar hänsyn både till casinots storlek och antalet klagomål från spelare och hur de korrelerar, eftersom större casinon tenderar att få fler klagomål på grund av att de har en större spelarbas.

Såvitt vi vet förkommer inte 1Red Casino på några relevanta svarta listor över casinon. Om ett casino förekommer på en svart lista, som exempelvis Casino Gurus svarta lista, kan det vara en indikation på att casinot tidigare har behandlat sina kunder på ett felaktigt sätt. Vi uppmanar därför spelare att ha detta i åtanke när de letar efter ett onlinecasino att spela på.

I vår omfattande granskning av alla relevanta aspekter har 1Red Casino uppnått ett högt säkerhetsindex på 8.5. Det här gör det till ett rekommenderat alternativ för de flesta spelare som letar efter ett onlinecasino som skapar en rättvis miljö för sina kunder.

Obs! Enligt vår bedömning är 1Red Casino kopplat till 12 andra casinon. Med hänsyn till kopplingen mellan dessa casinon har vi även vägt in kvaliteterna hos de associerade casinona vid utvärderingen av säkerhetsindexet för 1Red Casino.

1Red Casinos villkor

Vid utvärderingen av onlinecasinon analyserar vi noggrant varje casinos villkor i syfte att bedöma deras rättvisenivå. På många casinon stöter vi på vissa klausuler i villkoren som vi uppfattar som orättvisa eller överdrivet rovgiriga. I en del fall ger dessa villkor casinot möjlighet att rättfärdiga att de håller inne med spelares vinster.

Vi hittade inga orättvisa eller bedrägliga klausuler i villkoren för 1Red Casino under vår granskning.

Klagomål från spelare på 1Red Casino

Klagomål från spelare är en viktig faktor i vår granskningsmetodik eftersom de både ger oss en tydlig insikt i de problem som spelare upplever och belyser hur casinon hanterar dem. Vid bedömningen av varje casinos säkerhet och rättvisa tar vi hänsyn till alla klagomål som inkommit till vårt Center för klagomålslösning, samt de klagomål vi har sammanställt från andra källor.

Vi har för närvarande 0 klagomål som direkt rör detta casino i vår databas, samt 7 klagomål som rör andra relaterade casinon. På grund av dessa klagomål har vi tilldelat detta casino totalt 727 svarta poäng, av vilka 727 härrör från relaterade casinon. Du hittar mer information om alla klagomål och svarta poäng i avsnittet "Förklaring av säkerhetsindexet" i denna recension.

Användarfeedback och recensioner för 1Red Casino

På Casino Guru kan användare betygsätta och recensera onlinecasinon för att uttrycka sina åsikter och dela med sig av sina erfarenheter. Baserat på dessa genererar vi ett totalt feedbackbetyg som varierar från "Hemskt" till "Utmärkt".

Återkopplingen gällande användarnöjdhet för 1Red Casino som delats av 24 användare har resulterat i feedbackbetyget "Blandad". Du hittar recensionerna i avsnittet Användarrecensioner på den här sidan.

Obs! Det är viktigt att notera att användarrecensioner inte alltid ger en objektiv bild av ett casinos kvalitet. Det förekommer fall där casinon skriver falska recensioner för att höja sitt feedbackbetyg, men även fall där missnöjda spelare lämnar flera negativa recensioner för att svärta ner ett casinos rykte. Vi gör vårt bästa för att filtrera bort dessa och beräkna ett objektivt korrekt feedbackbetyg. Användarfeedback inkluderas dock inte i vår beräkning av säkerhetsindexet.

Företagsinformation och licenser för 1Red Casino

1Red Casino ägs av Bets Entertainment N.V. och har uppskattade årliga intäkter som överstiger $5,000,000. Detta gör det till ett medelstort onlinecasino enligt vår måttstock.

1Red Casino innehar licenser utfärdade av tillsynsmyndigheter i dessa länder eller regioner: Curaçao (Curaçao Gaming Control Board), Komorerna (Anjouan Gaming).

Vinst- och uttagsgränser, betalningsalternativ

1Red Casino accepterar insättningar via 32 betalningsmetoder. Dessa inkluderar: Skrill, Neteller, PaySafeCard, Payz (ecoPayz) , VISA, Mastercard, SOFORT Überweisung, InstaDebit, Neosurf, Bitcoin (BTC), AstroPay, iDebit, Bank transfer, Flexepin, Bitcoin Cash (BCH), Litecoin (LTC), Dogecoin (XDG), Ripple (XRP), CashtoCode, Ethereum (ETH), Tether (USDT), Coinspaid, Jeton, Itau unibanco, Banco do Brasil, OXXO, Interac, iWallet, JCB, Bradesco, MiFinity, eZeeWallet.

Vinster och uttag är vanligen reglerade av gränser som fastställs av casinot. I många fall är gränserna tillräckligt höga för att inte påverka de flesta spelare. Med det sagt finns det dock casinon som tillämpar vinst- eller uttagsbegränsningar som kan vara ganska restriktiva. Det är därför vi alltid undersöker dessa aspekter i våra casinogranskningar. I tabellen nedan visas information om casinots vinst- och uttagsgränser.

Uttagsgränser Vinstgränser
5 000 EUR per dag Ingen vinstgräns
10 000 EUR per vecka
30 000 EUR per månad
5 000 USD per dag
10 000 USD per vecka
30 000 USD per månad
7 500 CAD per dag
15 000 CAD per vecka
45 000 CAD per månad
7 500 AUD per dag
15 000 AUD per vecka
45 000 AUD per månad
7 500 NZD per dag
15 000 NZD per vecka
45 000 NZD per månad
87 500 ZAR per dag
175 000 ZAR per vecka
525 000 ZAR per månad
0,2 BTC per dag
0,4 BTC per vecka
1,2 BTC per månad
Obs! Det kan mycket väl vara så att inte alla betalningsmetoder som listas ovan är lämpliga för både insättningar och uttag. Det kan dessutom vara så att vissa betalningsalternativ bara är tillgängliga i specifika länder.

Språk och kundsupportalternativ

Medarbetare i vårt granskningsteam samlar in information om kundsupport och tillgängliga språk på varje onlinecasino under granskningsprocessen. I tabellen nedan kan du se en översikt över språkalternativen på 1Red Casino.

Språk Webbplats Kundsupport Livechatt
engelska Ja Ja Ja24/7
portugisiska Ja Nej Nej
tyska Ja Nej Nej
italienska Ja Nej Nej
franska Ja Nej Nej
arabiska Ja Nej Nej

Medarbetare i vårt casinogranskningsteam kontaktade casinots representanter för att ta reda på hur hjälpsamma, professionella och snabba deras svar är. Vi anser att kundsupport är viktigt eftersom dess syfte är att hjälpa dig lösa eventuella problem du riskerar att stöta på, till exempel i samband med registrering på 1Red Casino, hanteringen av ditt konto eller vid uttag och så vidare. Baserat på de svar vi har fått bedömer vi att kundsupporten på 1Red Casino är bra.

1Red Casino casinospel och spelautomater

1Red Casino erbjuder dessa typer av casinospel: Spelautomater, Roulette, Blackjack, Betting, Videopoker, Bingo, Baccarat, Jackpottspel, Livespel, Craps och tärningsspel, Keno, Skraplotter, Andra kortspel, Spel på esport, Virtuella sporter, Andra spel, Crash-spel, Liveshower.

Spel från 113 leverantörer av casinospel finns tillgängliga. Detta inkluderar NetEnt, Nolimit City, Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, High 5 Games, Belatra Games, Relax Gaming, Quickfire, Bullshark Games, Jelly, Fantasma Games, Reel Life Games, Turbo Games, Platipus, Slotopia, Authentic Gaming, BB Games, Mancala Gaming, Boomerang Studios, ElCasino (TVBET), Revolver Gaming, EAGaming, Northern Lights Gaming, Reevo, Mascot Gaming, Four Leaf Gaming, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Reel Play, Atomic Slot Lab, TVBet, Max Win Gaming, AvatarUX, Peter & Sons, Blue Guru Games, 3 Oaks Gaming, CT Interactive, Games Global, Golden Rock Studios, 4ThePlayer, 5Men Gaming, AceRun, Smartsoft Gaming, Swintt, Win Fast, Backseat Gaming, Bulletproof Games, Reflex Gaming, Spribe, Gamomat, Arcadem, CandleBets, Atmosfera Live, TrueLab Games, Spearhead Studios, Bang Bang Games, Bad Dingo, Vivo Gaming, Onlyplay, Oryx Gaming, Nucleus Gaming, Games Inc., Gamebeat, Livespins, Hot Rise Games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Gamevy, Fazi, Retro Gaming, Luckygames.io, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Golden Hero, Apparat Gaming, STHLMGAMING, InOut, Games Lab, Silverback Gaming, Electric Elephant, 7Mojos, Hacksaw Gaming, Netgame, Print Studios, Ka Gaming.

Bonusar och koder som erbjuds av 1Red Casino

Bonusar för nya och befintliga spelare är ett sätt för onlinecasinon att motivera människor att registrera sig och pröva deras spelutbud. De vanligaste är bonusar utan insättning eller freespins som du kan få bara genom att registrera dig, och insättningsbonusar som ges till spelare i samband med insättningar. Med det sagt kan casinon erbjuda andra typer av bonuskoder, välkomstbonusar vid registrering eller lojalitetsprogram.

Vår databas innehåller i nuläget 9 bonusar från 1Red Casino:

  • 66 % upp till 650 €
  • 100 % upp till 3 000 € och 50 extrasnurr (0,1 €/snurr)
  • 30 EXTRASNURR (0,1 €/styck)
  • 25 % upp till 3 000 €
  • 100 % upp till 3 000 € och 50 extrasnurr (0,1 €/snurr)
  • 155 % upp till 6 000 € och 100 extrasnurr (0,1 €/snurr)
  • 150 % upp till 6 000 € och 150 extrasnurr (0,1 €/snurr)
  • 175 % upp till 6 000 € och 200 extrasnurr (0,1 €/snurr)
  • 20 % cashback-bonus

Tänk på att spelare från vissa regioner kanske inte kan utnyttja dessa bonuserbjudanden. Besök avsnittet "Bonusar" i denna recension för att se vilka bonusar du kan utnyttja.

Bonusar

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Insättningsbonus:
Inte tillgänglig

Betalningsmetoder

Betalningsmetoder
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Uttagsgränser
 per månad
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 per vecka
10 000 €
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5 000 €

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Språk

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Alla språk (6)
Kundtjänst på engelska
Livechatt på engelska

Spelleverantörer
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CASINO-SKÄRMBILDER
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Fördelar

  • Flera valutor på ett och samma konto
  • Insättningar med cryptocurrencies accepteras
  • Enormt utbud av spelleverantörer
  • Bra webbplats

Nackdelar

  • Begränsat antal ansvarsfulla spelalternativ
  • Alla spel är inte tillgängliga för alla länder

Intressanta fakta

  • Livechattsupport använder funktionen för automatisk översättning för vissa språk
  • Internationellt kasino
  • Företaget fokuserar på både casino och sportspel
Författare och garant: Martin Pecka Senast uppdaterat: 2024-06-03 Är det något som är fel eller saknas? Meddela mig
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Bonusar på 1Red Casino

Bläddra bland alla bonusar som 1Red Casino erbjuder, inklusive deras insättningsfria bonusar och välkomstbonusar vid första insättningen.

Casino Guru

Vi vill att spelare ska förstå spelande.

Användarrecensioner (24)

Användarrecensioner av 1Red Casino

Här kan du dela med dig av dina erfarenheter av 1Red Casino. Läs vad andra spelare har skrivit om det eller skriv din egen recension och berätta för alla om casinots för- och nackdelar baserat på dina personliga upplevelser.

Användarfeedback:
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Casino Guru

Vi vill att spelare ska förstå spelande.

• 1 månad sedan
Beware this casino is a scam do NOT deposit

1) You hardly get any bonus rounds or win a thing
2) I saved my password and it turns out I wa logging into three different web addresses to play at the one casino
3) the route deposits through dodgy third party companies that charge you an excess to play
4) They say the deposit has been declined but even if you send bank statements to prove it was taken they refused to refund and close your account

I asked for their complaints procedure I was told thet don't have one - red flag

The customer service agents are rude and very difficult to communicate with

Do NOT believe positive reviews, they act like a criminal enterprise.

Also ignore their reply below I did contact customers service over 15 times. At one point they said they had refunded but later said they wouldn't. Their thieves. They refused to take a complaint. I provided both an email and my bank statements as evidence too.

Update

The casino contacted me and ask me for my bank statements for the 10th time ( not exaggerating) They are still refusing to refund because they said they amount shown on my bank statements differs from the supposed failed deposit. But what they wont acknowledge is that because this dodgy casino routes deposits through third party companies that charge you extra to deposit , another reason for you not to play.
They have sent me mutiple emails today even after I asked them to stop , their now harassing and bullying me. I have no opened a case with resolver and contacted the gambling commission to get them banned in the UK

Do not use this casino

The reply from the provider below is complete rubbish dont fall for these scammers. I sent them by bank statements 10 times to show the payment didn't fail. I also have an email from them saying they would refund the money within 7 days but they didn't do it. Their very dishonest bullies. All sent to their regulating body and now the cyber crimes unit.

The
  • Nothing
  • Rude customer service
  • Bullying behaviour
  • Scam artists that steal your money
  • Charge for deposits
  • Very little wins and bonus rounds
  • Dishonest
  • If you save the password it saves under three different website -dodgy af
  • They route deposits through third party companies
1Red Casino
Dear lynda1cooke,

We sincerely regret the negative experience you've had with our casino, and we apologize for any frustration or inconvenience caused. We take all feedback seriously and are committed to addressing your concerns.

Bonus rounds and wins: We understand that gaming outcomes can be disappointing at times, as results are based on random outcomes, but we assure you that our games operate under the highest standards of fairness.

Multiple login URLs: We would like to clarify that different URLs might be used to access the same platform due to regional access or security reasons, but all of them point to the same trusted casino.

Third-party payments: Please note that the casino itself does not charge any fees for deposits. However, certain third-party payment providers may impose fees, which are beyond our control. We are always striving to provide players with the best and most transparent payment options.

Deposit issue: We have thoroughly reviewed your case, and after a careful assessment, we would like to clarify the situation. A refund could be considered if your balance had been credited and not spent. However, in this instance, the funds never reached us, as the transaction was declined due to unsuccessful authentication. As such, no funds were credited to your casino account, and a refund cannot be issued for this reason.

We apologize for any confusion, and we understand your frustration. If you'd like to provide more details or give us another opportunity to address this issue, please feel free to contact us at [support email]. We value your feedback and are committed to ensuring a transparent and fair gaming experience.

Best regards,
1Red Support Team
• 4 månader sedan
I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!
1Red Casino
Dear mishbeattie,

Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you've faced with your withdrawals. We understand how frustrating it can be when things don’t go as smoothly as expected.

Initially, your withdrawals were canceled due to the verification process, which is a standard procedure to ensure the safety and security of all transactions. We also noticed that you attempted to withdraw via cryptocurrency, despite depositing with a fiat method. In such cases, we recommend using Bank Transfer, as it aligns with your deposit method. However, we're pleased to see that you eventually completed a successful withdrawal via Mifinity.

Please be aware that any further withdrawal delays were due to winnings that had not yet met the required wagering conditions. Once these conditions are fulfilled, you should not experience any further issues with your withdrawals. If you need any further assistance, feel free to reach out to our support team.

Best regards,
1Red Casino Team
• 4 månader sedan
Absolutely fantastic, and Edward is amazing! The only downside is that withdrawals can be a bit slow and nerve-wracking. Overall, though, they're a trustworthy company.
  • friendly customer supps
  • BIG WIN
1Red Casino
Dear immafromgermany,

Thank you for such a positive review of our casino! We are delighted to hear that you had a fantastic gaming experience with us, and we’re thrilled that our team left a great impression on you. Providing top-notch customer service is always our priority, and your kind words inspire us to keep up the good work.

We also take note of your comments about the withdrawal process. We understand that delays can be nerve-wracking, but we assure you that we are continually working to improve the speed and efficiency of our payout system. Furthermore, we hope that your future experience will be even more seamless.

Thank you for your trust, and we look forward to seeing you again!

Best regards,
1Red Casino Team
• 7 månader sedan
Jag kan bara säga positiva saker om 1red. Stort urval av spel, snabb verifieringsprocess, trevlig support och snabba utbetalningar
  • Stort utbud av spel
  • Snabb utbetalningsprocess
  • Snabb verifieringsprocess
1Red Casino
Dear Anuboid,

Thank you for your positive comments regarding your experience at our casino. We're thrilled to hear that you appreciate our selection of games, the efficiency of our verification process, our supportive customer service, and the speed of our payouts. Our team strives to provide a seamless gaming experience that combines both quality and security, ensuring that all aspects of our service meet your expectations.

We take pride in our user-friendly platform and are pleased that it contributes to a smooth and enjoyable gaming experience for you. Your feedback is invaluable, as it encourages us to maintain our high standards and continue improving. Thank you for choosing 1red Casino, and we look forward to providing you with continuous entertainment and excellent service in the future.

Best regards,
The 1RED Team.
• 7 månader sedan
Great casino, lots of games to chose from. Fast pay out time and great bonus’!!
  • Great casino
1Red Casino
Dear Ellise,

Thank you so much for your kind words and for taking the time to share your positive experience with our casino. We are thrilled to hear that you’re enjoying our wide selection of games, and it’s fantastic to know that our payout times and bonuses have met your expectations. Providing our players with a smooth and rewarding gaming experience is always our top priority, and it’s wonderful to hear that we’ve succeeded in doing so for you.

Your feedback is incredibly valuable to us, and we truly appreciate your loyalty. We remain committed to continuing to offer you exciting games, swift payouts, and excellent bonuses to keep your experience with us top-notch. We look forward to your next visit and hope to bring you even more exciting moments!

Best regards,
1Red Casino Team
• 7 månader sedan
1red Casino erbjuder ett imponerande utbud av spel, inklusive slots, bordsspel och live dealer-spel. Webbplatsen är användarvänlig och väldesignad, vilket gör den lätt att navigera. Betalningsmetoderna är varierade och säkra, och kundservicen är professionell och lyhörd. Sammantaget är 1red Casino ett rekommenderat val för spelare som letar efter en rolig och säker onlinekasinoupplevelse.
1Red Casino
Dear MRLEHST95,

We are incredibly grateful for your detailed review and recommendation of our casino. It’s heartening to hear that our diverse range of games, including our slots, table games, and live dealer options, along with our website’s design and functionality, have met your gaming needs effectively. We understand that the quality of the user experience is crucial, and we are committed to providing a platform that is both enjoyable and easy to use.

We also appreciate your comments on our payment methods and customer service. Ensuring a secure and diverse range of payment options, along with responsive and professional customer support, is fundamental to our operations. Your positive experience reaffirms our commitment to excellence. Thank you for your trust in us, and we are excited to continue being your preferred online casino.

Best regards,
The 1RED Team.
• 8 månader sedan
Right now is 4 days from my withdrawal , but in rules in casino is only maximum 48 hours withdrawal time , and support only tell me and justify themselves and say the same thing that they cannot influence the payout. And this is my second withdrawal and also my KYC is good and vertified .
Very bad es experience with support and withdrawal.
  • Support 24/7
  • Good games
  • Support lie to you
  • Withdrawal very very slow
1Red Casino
Dear Deivi11,

Thank you so much for taking the time to leave your review. We truly appreciate your feedback and are glad to know that despite the delay in your withdrawal, you found value in our games and 24/7 support. As a team, we are constantly working hard to provide a reliable and enjoyable gaming experience for all our players, and your feedback helps us continue improving.

Your review is extremely valuable to us, and we’re committed to making every aspect of your experience as seamless as possible. We are confident that moving forward, you’ll continue to enjoy the service and games we offer. Thank you again for being part of our community, and we look forward to many more great gaming moments with you.

Best regards,
1Red Casino Team
• 1 år sedan
Same as the other reviews so will keep this short.
They do not verify and will make you resend one document after the other and then won't accept it for some reason. They use all tactics to keep you from withdrawing so you keep playing and eventually lose everything.
No problem to deposit with NO CHWCKS but try and withdraw, won't happen.
I am in South Africa and have opened up a case of online fraud against this casino.
DO NOT PLAY HERE!
  • Luckily only made 1 deposit
  • Everything
1Red Casino
Dear Johankeyser01,

Thank you for sharing your concerns with us, and we appreciate your feedback regarding your experience at our casino. We take all reviews seriously, and we are truly sorry to hear about the difficulties you've encountered during the verification and withdrawal process.

Verification is a crucial part of our casino's security measures to ensure a safe and responsible gaming environment for all our players. However, we apologize if you found the process frustrating or cumbersome. We understand that the verification process can sometimes require multiple document submissions, and we are continually working to streamline this process to make it more efficient for our players.

We want to assure you that our intention is never to keep players from withdrawing their winnings. Delays in the withdrawal process can occur for various reasons, including verification issues or compliance with anti-money laundering regulations. We take compliance with these regulations seriously to prevent fraud and maintain the integrity of our platform.

We apologize for any inconvenience you may have experienced. We value your feedback as it helps us improve our services and provide a better experience for our players.

Best Regards,
1Red Team
• 1 år sedan
ive made a deposit over 1 month ago,even after sending them proof of payement from the bank statements from the bank even ref nr from my bank showing them the deposit went into their account i still have not recieved my deposit back,when asking them to check their bank records they tell me they cant do this and i have proof of this conversation,all they promise on their website fair and transparent is lies and they do nothing to assist a customer all of the cost of tel calls to the bank,statements etc i had to incur and still my deposit havent been returned to me.Dont depsit money into this Casino they cannot be trusted.
  • No Customer Service Satisfaction
  • Live chat agents passing the buck
  • No Help to resolve issues
  • Unreliable site information
1Red Casino
Dear newme697310,

We sincerely regret the inconvenience you experienced, and we want to express our gratitude for your patience throughout this process. Rest assured, we put forth every effort to address your situation, and we are pleased to inform you that it has now been successfully resolved.

We understand that obtaining the bank statement required an investment of your time and resources, and for that, we extend our deepest apologies.
We also want to thank you for the insights gained from your experience. Your input has been instrumental in our investigation and will contribute to enhancing our services.

Once again, thank you for sharing your feedback and for being a part of our community. We value your presence and look forward to providing you with an even better gaming experience in the future.

Best Regards,
1Red Team
• 1 år sedan
One of those casino that offer a weekly bonus but only tell you after you deposit that you are not eligible for the bonus, in my opinion a scammy way of getting players to deposit!
  • its a casino
  • Could have easily informed bonus not available but instead fools you into depositing first
1Red Casino
Dear Vingrom2023,

We appreciate you taking the time to share your feedback with us. At our casino, we always strive to provide transparency and a positive gaming experience for our players. We understand that your experience didn't meet your expectations, and for that, we apologize.

To address your specific concern, we would like to clarify that bonus eligibility often depends on factors such as deposit amounts, previous bonuses claimed, or other specific requirements outlined in our terms and conditions. We recommend all our players carefully read and understand these terms before making a deposit to avoid any misunderstandings.

If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. They are available 24/7 and are always happy to assist you.

Thank you for choosing our casino, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.

Best Regards,
1Red Team
• 1 år sedan
Mediocre site with the usual games.
Extremely high deposit minimum.
Even higher withdraw minimum.

1 star for more reasons than I can count. For instance, went to claim Cashback and had to ask like chat as per usual because they wont fix the problem with it auto handing it out.
Sure enough they say they’ve forwarded this to the right department and wait for an email. He said he thinks it will take around 9 hours.
I wait. Ask again, except this time, they no longer wish to honour the Cashback because it’s now a different day. Their customer service is non existent.

Background: put through around 15k over a year.
No successful withdraw over 10k. There’s always some new unforeseen issue delaying it by weeks at minimum. making you play it down because you can’t deposit with a withdraw qued up.

Insert generic CSR reply here with "we apologise for any inconvenience that us robbing you has caused" as well as "please contact those same incompetent live chat members so you can then be sent in a circle again to fix your issue with being robbed"
  • It doesn’t immediately break your phone/computer
  • Rude incompetent staff
  • Does not pay out wins over 10000$
  • Lies about their bonuses. They don’t actually exist.
1Red Casino
Dear Evklele,

We are sorry to hear about your negative experience and the issues you encountered. We apologize for any inconvenience caused and appreciate your feedback as it helps us identify areas for improvement. We would like to address your concerns and offer our assistance in resolving them.

Regarding the Cashback issue, we apologize for the inconvenience you faced in claiming it. We are sorry that our customer service did not provide a satisfactory resolution to the problem. Please, be so kind to contact us again and we will investigate your case in more details.

We also understand your concerns regarding the withdrawal delays and unforeseen issues you encountered when attempting to withdraw your winnings. Withdrawal processes can involve various factors, including security checks and transaction verification, which can occasionally cause delays. We assure you that we strive to process withdrawals as efficiently as possible while maintaining the necessary security measures.

Regarding bonuses, we aim to provide transparent and fair promotions to our players. If you believe there has been a discrepancy or misunderstanding regarding the bonuses, we encourage you to contact our customer support team directly. They will be able to assist you and provide clarification on any bonus-related concerns.

Once again, we apologize for any inconvenience caused and appreciate your feedback. We value our players and strive to improve our services based on customer input. If you have any further concerns or questions, please don't hesitate to contact us.

Best Regards,
1Red Team
• 1 år sedan
Betala inte ut. Stöd lögner, säger att de är verifierade. Var inte så.
Dokument kontrollerades inte ens, trots att allt var laddat.
  • Att jag är borta
  • Allt från support till ekonomiavdelningen
  • Supporten är fräck
  • Felaktigt stöd
  • Prata bara strunt
1Red Casino
Dear Holzi8383,

Thank you for your honest feedback.

We are sorry to hear that you have had a negative experience with our casino. Our team takes all customer feedbacks seriously, and we take pride in providing a safe and secure gaming environment. We are known for our excellent customer service, so this unexpected situation was quite disappointing.

We want to make things right with you and make sure this misunderstanding is resolved. Please reach out to us and we will do our best to fix this.

Thank you in advance for your understanding and apologize for any inconvenience caused.

Best regards,
1Red Team
• 1 år sedan
Dreadful. Constant arguments about withdrawal verification even when providing the exact requested documentation and more. Do not play!
  • No payouts
  • Verification process
  • Customer service
1Red Casino
Dear Chez123,

We appreciate you sharing your concerns about the withdrawal verification process at our casino. We apologize for any inconvenience or frustration you experienced during this process.

Document verification is an important security measure that we undertake to ensure the safety and integrity of our players' accounts and transactions.

If you have any outstanding issues regarding your withdrawal or require further assistance, we encourage you to contact our customer support team directly. They will be more than happy to assist you and address any concerns you may have.

Once again, we apologize for the negative experience you had and appreciate your feedback. We remain committed to providing a fair, secure, and enjoyable gaming environment for all our players, and we will strive to improve our processes based on your feedback.

Best regards,
1Red Team
• 1 år sedan
I really never thought that i will say that the slots in a casino are weird. But in this one i have to. This is literally the first casino ever where i deposit and you literally get 0 entertainment. I am not even mad that i lose the money, i just never witnessed such a gameplay as in this casino.Aye, i uploaded my documents for verification 5 months ago. Still not verified. And the support wont help you in any way. Highly recommend not to play here.
  • Game provider
  • Support wont help you
  • Verification, uploaded the documents 5 month ago and still not verified
  • You wont have any entertainment here, most weird slots ever
1Red Casino
Dear alpsko,

Thank you for sharing your experience with us. We understand that your expectations were not met, and we apologize for any inconvenience caused during your time at the casino.

We're sorry to hear that you found the slot games to be unusual and lacking entertainment value. Casino games should ideally provide an enjoyable experience for players, and we regret that this was not the case for you. We appreciate your feedback and will make sure to pass it along to the relevant team for further evaluation and improvement.

Regarding the verification process, we understand your frustration with the delay. Document verification is an important security measure for online casinos, but it should not take an excessive amount of time. We apologize for any inconvenience caused by the extended verification process, and we will investigate the matter further to ensure quicker verifications in the future.

Thank you for taking the time to share your thoughts, and we apologize again for any inconvenience caused. If you have any further concerns or questions, please don't hesitate to reach out to us directly. We value your feedback and are committed to continually improving our services.

Best regards,
1Red Team
• 1 år sedan
Jag satte in ca 3500 på flera dagar.
Första dagen gick det lite, men sedan var allt över.
Jag vet inte hur något sådant fungerar, oavsett vilka spel du spelar så fungerar ingenting. Flera insättningar spelades helt enkelt ner.
Om du letar efter något nytt, spara pengarna till dig själv och även ett annat casino
  • De beter sig snällt eftersom de vet att ju längre de håller dig, desto mer får de av dig.
  • Jag tror inte att allt är lagligt.
  • De öppnar även ditt konto trots att du stängt det på grund av spelberoende.
1Red Casino
Dear Blerko,

We are sorry to hear about your negative experience at our casino. We take all feedback seriously and would like to investigate the matter further.

Please provide us with more details such as your username and the dates of your deposits so we can look into this issue. Our team is dedicated to ensuring fair gameplay for all our customers and we want to make sure that your experience is a positive one.

Thank you for taking the time to share your feedback with us. We hope to have the opportunity to serve you better in the future.

Best regards,
1Red Team
• 1 år sedan
Tyvärr avvisas alla försök att betala ut här.
Insättning fungerar men det är alla vinster som inte betalas ut.
Skickade in alla nödvändiga dokument flera gånger.
Om och om igen räckte det inte.
Så hands off.
  • Att betala ut vinster omöjligt
1Red Casino
Dear Makla,

We apologize for any inconvenience you have experienced with our casino regarding withdrawals.

We take withdrawal processes seriously and aim to ensure that they are carried out securely. However, there may be instances where additional verification or documentation is required to comply with regulatory and security measures. We apologize if you had to submit your documents multiple times or encountered delays in the process.

We value your feedback and would like to investigate the specific issue you faced to address it accordingly. Kindly reach out to our customer support team with your account details so that we can review your case and provide you with a resolution. We are committed to resolving any outstanding issues and ensuring a positive experience for our players.

Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. We appreciate your understanding and hope to have the opportunity to make it right.

Best regards,
1Red Team
• 1 år sedan
False advertising low life rude is being nice..was denied 1st deposit bonus because I didn't add bonus which I did. Argued with someone got no where then received an email offering to match deposit and 100 fs only to be told by another rude online person that I didn't qualify again..I told him I had received an email with my name on it and the offer. He asked to see it which I sent. Only for him to say I didn't qualify..worst online casino experience I've ever had and we are only talking about 30$
Thriving maggots
  • Do not get sucked in to there lies
1Red Casino
Dear Onjtana029078,

We apologize for any confusion or frustration you experienced during your interaction with our casino. We strive to provide a positive and enjoyable experience for all of our players, and we regret that we fell short of your expectations.

Regarding the issue with the first deposit bonus, we understand that there was a miscommunication, and we apologize for any inconvenience caused. Our customer support team aims to assist players and resolve any concerns.

As for the email offer you received, we apologize for any confusion it may have caused. We understand that you provided the email with the offer, but it appears that there may have been specific requirements or criteria that you didn't meet. We apologize for any frustration this caused.

If there is anything further we can do to address your concerns, please feel free to reach out to us directly. We appreciate your understanding and hope that you will give us another chance in the future.

Best regards,
1Red Team
• 1 år sedan
Topp casino, stort utbud av spel. Utbetalningar görs på mindre än 24 timmar för verifierade konton.

Här klagade några användare på RTP. Jag kan inte bekräfta. Hade en 10 000x max vinstträff
  • Stort utbud av spel
  • Snabb utbetalning
  • God tillgång till support
  • Ett 5/5-stjärnigt kasino, en plats att spela säkert
  • Bra välkomstbonusprogram med rättvisa omsättningskrav
  • Bonusköp är också tillgängliga här för över 50 €!
  • Ansvarsfullt spelande kommer endast att tillhandahållas via länk på begäran
  • Verifiering är mer komplex än på andra kasinon
1Red Casino
Dear CasinoDino,

Thank you for sharing your positive experience and leaving a great review for our casino. We're thrilled to hear that you consider us a top casino and that you enjoyed the wide variety of games we offer.

We understand that fast payouts are important to our players, and we're pleased to hear that your verified account received payouts within 24 hours. We strive to provide efficient and timely withdrawals to ensure that our players can enjoy their winnings promptly.

We aim to provide a fair and enjoyable gaming experience. It's always exciting to hear about big wins, and we hope it adds to the enjoyment of your overall experience with us.

Thank you for choosing our casino, and we value your support. If you have any further feedback or questions, please don't hesitate to reach out. We're here to assist you and ensure that your gaming experience remains exceptional.

Best regards,
1Red Team
• 1 år sedan
In general it is a good casino to play at. Although my verification process was chaotic i have to admit. My withdrawals were rejected several times because support kept telling me always something different. Probably due because of lack of communication between them.

They have a lot of games and first deposit bonus is good, the wager is low and easy to wager. At least to me it was and i had fun playing for hours.

Once verification was done, withdrawal through bank was approved within couple hours and money was in my account the next day.

Be careful, to withdraw with bank, you have to pick the second mifinity, the picture is false and does not show bank transfer.
  • Lot of slots i like
  • support is kind and always answer within an hour
  • withdrawal are fast
  • bank transfer is availabe which is perfect, we avoid excessive fees like with skrill for example
  • cashback is available on losses
  • not so many bonus offers for the moment, only on thursdays and weekends.
  • verification process if you deposit with paysafe card will be a mess
1Red Casino
Dear mrmileena,

Thank you for taking the time to share your feedback about your experience at our casino. We appreciate your kind words about the variety of games and the attractiveness of our first deposit bonus.

We are glad to hear that once your verification was completed, the withdrawal process was swift and that your funds were credited to your bank account within a couple of hours.

We thank you for your valuable feedback, as it helps us identify areas where we can improve our services. If you have any further questions or require assistance, please do not hesitate to reach out to our customer support team. We are here to assist you and ensure that your future experiences are even more enjoyable.

Once again, thank you for choosing our casino, and we look forward to serving you in the future.

Best regards,
1Red Team
• 2 år sedan
Don't trust these reviews lol people who think legit casinos can just go around and manipulate actual Pragmatic or Playngo slots know nothing about gambling and are just salty about their losses. Gambling and more specifically slots are super volatile, most of the time you're gonna lose, and a few times you're gonna win. Just because you're on a losing streak doesn't mean the casino manipulated the games lol.

Deposited around 40 euros for the welcome bonus, finished the wager at 120 euros (not much but I'll take it, I can just deposit at another casino for another 100% and start with double money again lol), verification + cashout (skrill) took somewhere between 1-2 days together so pretty quick.

They have most of the big providers, only problem is that some games are missing from the site (for example for pragmatic it's somewhere like 20% of the games missing, ELK, Hacksaw also don't have some new-ish games) other than that, everything was okay

Onto the next casino I guess, wish there were unlimited 100% bonuses on casinos though so I wouldn't have to find and register at new ones constantly, I'm running out of casinos actually :D but hey, that's pretty much the only way not to go broke gambling longterm
1Red Casino
Dear balintm,

Thank you for your fantastic review of our casino! We're thrilled to hear that your personal experience with us has been nothing short of awesome. Delivering an exceptional experience to our players is always our top priority, and it's great to know that we have met your expectations.

We're glad to hear that you had a positive experience with our welcome bonus and found the wagering requirements manageable. It's also great to know that the verification and cashout process went smoothly for you, with your funds being transferred to your Skrill account within a reasonable timeframe.

We appreciate your feedback regarding the availability of certain games from specific providers. We continuously strive to expand our games and provide a diverse selection to cater to different preferences. We will take your feedback into consideration as we aim to enhance our offerings and provide a more comprehensive gaming experience.

We encourage you to set limits and take breaks to ensure that your gambling remains a form of entertainment and doesn't negatively impact your financial well-being. It's always good to explore different casinos, but please remember to gamble responsibly.

Thank you for choosing our casino, and we appreciate your review. If you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist you and make your future experiences even more enjoyable.

Best regards,
1Red Team
• 2 år sedan
Jag registrerade mig och spelade här för några dagar sedan och jag måste säga att det inte är en bra upplevelse. Jag förlorade €250 på kort tid, det fanns inga gratissnurr eller bra vinster, bara småsaker. Lämna leverantören ifred.
  • Livechatt är tillgänglig
  • Rtp inte bra mycket låg
  • konto stängt
  • Inga vinster
1Red Casino
Dear thegambler,

We're sorry to hear that your experience at our casino did not meet your expectations.

We understand that luck can vary, and sometimes players may not have a winning streak. However, we strive to provide an enjoyable and entertaining gaming experience for our players.

We offer various bonuses and promotions, including free spins. We're sorry if you didn't have the opportunity to benefit from these bonuses during your play.

We appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any specific concerns or if there's anything we can assist you with, please feel free to reach out to our customer support team. We value your opinion and hope to provide you with a better experience in the future.


Best regards,
1Red Team
• 2 år sedan
Stort utbud av spel, ganska snabb verifiering, utbetalning inom några timmar. Bra och tydlig webbdesign för ett nytt casino.
  • Antal spel
  • Snabb verifiering
  • Skrill utbetalning inom några timmar
  • Inga för nu
  • Vissa spel är inte tillgängliga i ditt land
1Red Casino
Dear Moniqa,

Thank you for taking the time to share your positive experience with our casino. We're thrilled to hear that you enjoyed our wide selection of games and found our website design to be good and clear.

We're also glad to hear that the verification process was fairly quick for you. We understand the importance of efficient and smooth verification procedures, and we aim to provide a streamlined experience for our players. Our goal is to ensure that you can start playing and enjoying your winnings as soon as possible.

Your positive feedback confirms that we're heading in the right direction, and we'll continue to enhance our website design to provide an exceptional user experience.

Thank you once again for your kind review. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out to us. We're here to make your gaming experience even more enjoyable.

Best regards,
1Red Team
• 2 år sedan
Värsta casino någonsin rtp är falska spel hänger supporten är långsam här är fusk i stor skala
  • Inget positivt alls
  • Fejkade RTP....
  • Slots fejkade....
  • Fuskare.....
1Red Casino
Dear Heiko004,

We're sorry to hear about your negative experience with our casino. We take your feedback seriously and want to address your concerns.

Regarding the RTP (Return to Player), we assure you that our games operate based on certified and audited random number generators. However, we understand that luck can vary from one individual to another, and outcomes may not always be favorable.

We apologize if you encountered any technical issues or game interruptions. Our technical team continuously works to provide a smooth gaming experience for our players. If you experienced specific game hangs or technical glitches, please provide us with more details so that we can investigate and resolve the issue.

We apologize for any inconvenience you may have experienced and appreciate your feedback. We continuously strive to improve our services and provide the best possible gaming experience for our players. If there's anything specific we can assist you with, please let us know.

Best regards,
1Red Team
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Säkerhetsindex:Högt8.5/10
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