8 månader sedanOriginalspråkÖversättning
Mycket smärtsamt och trakasserande KYC. De ville ha 10 olika dokument. Tidskort, faktura, selfie, skärmdump från bankkortet trots att jag inte använde det för insättning, kontoutdrag, skärmdump från nätbanken, mina egna uppgifter... varje gång jag skickade in ett dokument så kom ett nytt behövs. Dokumenten gick igenom snabbt, men jag var tvungen att redigera dem i ungefär en timme. Det kändes som att de försökte göra spelaren frustrerad för att kunna spela tillbaka pengarna.
Pengarna kom snabbt till kontot, efter att ha gått igenom smärtan av KYC.
Pengarna kom snabbt till kontot, efter att ha gått igenom smärtan av KYC.
- KYC
Automatiskt översatt:
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CatCasino
8 månader sedan
Hello there,
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during the KYC process. We understand that it can be lengthy and frustrating at times, but it's essential for ensuring the security and integrity of our platform.
We appreciate your cooperation and patience as you provided the necessary documentation. It's reassuring to see that your documents were processed quickly, even though we understand that gathering and editing them took considerable effort on your part.
Please rest assured that your account is now fully verified, and you can continue to enjoy our services with confidence. If you have any further questions or require assistance, our customer support team is here to help.
Thank you for your understanding and for being a valued member of our community.
