HemForumKlagomålsdiskussionHow to contact the Antillephone N.V. (Curaçao) licensing authority

How to contact the Antillephone N.V. (Curaçao) licensing authority (sida 24)

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5 månader sedan
essegb

Jag hade 2500, jag gjorde mitt första uttag på 1000, pengarna återbetalades till mig efter 6 timmar, jag försökte göra det för andra gången till mitt interbankkonto och de har inte kommit, det har gått 3 timmar sedan dess, de andra 1500 kom in på kontot första gången jag såg vad som hände eftersom. De tusen kom inte och de var inte längre där.


Jag är verkligen envis för titta på vad jag har investerat i det.

Automatiskt översatt:
5 månader sedan
essegb

Jag hade 2500, jag gjorde mitt första uttag på 1000, pengarna återbetalades till mig efter 6 timmar, jag försökte göra det för andra gången till mitt interbankkonto och de har inte kommit, det har gått 3 timmar sedan dess, de andra 1500 kom in på kontot första gången jag såg vad som hände eftersom. De tusen kom inte och de var inte längre där.


Jag är verkligen envis. filefile 5för du ser vad jag har investerat i det



https://f.777s.bet/ det här är länken

Automatiskt översatt:
5 månader sedan
hrsegb

Kan jag få adresserna till de licenser de utfärdar på Curaçao och Cypern? Om de har ett telefonnummer, tack. Om någon vet, tack.

Automatiskt översatt:
5 månader sedan
essegb

Jag hade 2500, jag gjorde mitt första uttag på 1000, pengarna återbetalades till mig efter 6 timmar, jag försökte göra det för andra gången till mitt interbankkonto och de har inte kommit, det har gått 3 timmar sedan dess, de andra 1500 kom in på kontot första gången jag såg vad som hände eftersom. De tusen kom inte och de var inte längre där.


Jag är verkligen envis. filefile 5för du ser vad jag har investerat i det



https://f.777s.bet/ det här är länken

Automatiskt översatt:
5 månader sedan
gbse

May I ask, where did you come across that site? Is it some app or something?

Unfortunately, we don't deal with such sites, but perhaps our team can have a look at it.

Could you provide more information, please?

5 månader sedan
hrsegb

Kan jag få adresserna till de licenser de utfärdar på Curaçao och Cypern? Om de har ett telefonnummer, tack. Om någon vet, tack.

Automatiskt översatt:
5 månader sedan
gbse

I'm not quite sure what you would like to know, though. 🤔

5 månader sedan
gbse

Try to file a complaint at gamblesure.com they are located in curacao

lovepomeranians
5 månader sedan
gbse

Hm... I'm not sure to whom you replied, but may I ask if you work for that site or something?

Surely looks like an advert to me. Just saying. 🤷‍♀️

Ändrad
5 månader sedan
itsegb

Hej, jag skriver för att lämna in ett klagomål till Curacao Gaming eftersom jag satte in 20 euro på en webbplats som heter jetinno.live, som är licensierad av ert företag. Efter att ha vunnit 500 euro kunde jag inte ta ut mina vinster eftersom det lägsta uttagsbeloppet är 600 euro. Detta är väldigt konstigt, och man måste också göra tre insättningar innan man kan ta ut dem. Hur kan jag överföra mina pengar till mitt bankkonto eller en annan bettingplattform utan att göra ytterligare insättningar?

Automatiskt översatt:
Romi
5 månader sedan
gbse

Nope, gamblesure.com is free, i just found useful for almost everybody in this chat based on he tittle.

5 månader sedan
itsegb

Hej, jag skriver för att lämna in ett klagomål till Curacao Gaming eftersom jag satte in 20 euro på en webbplats som heter jetinno.live, som är licensierad av ert företag. Efter att ha vunnit 500 euro kunde jag inte ta ut mina vinster eftersom det lägsta uttagsbeloppet är 600 euro. Detta är väldigt konstigt, och man måste också göra tre insättningar innan man kan ta ut dem. Hur kan jag överföra mina pengar till mitt bankkonto eller en annan bettingplattform utan att göra ytterligare insättningar?

Automatiskt översatt:
5 månader sedan
gbse

I can see that we don't have this site in our database, actually, and when I wanted to check it out, it didn't work properly, actually.

I will inform our data team about this casino, and they will check it out.

May I ask how you came across this one, please?

Unfortunately, as of now I really am unable to tell you if the site is safe, so perhaps you should not deposit any more money there.

Are you able to contact the support of this casino?


5 månader sedan
gbse

Nope, gamblesure.com is free, i just found useful for almost everybody in this chat based on he tittle.

5 månader sedan
gbse

It's just that we handle complaints here on our site as well, but perhaps you didn't notice that. Right?

5 månader sedan
gbse

Oh sorry didn't noticed! And how its going with complaints so far? Casinos doesnt seem to comply to any law! In my opinion. I would like to see more justice in many cases i heard of

lovepomeranians
5 månader sedan
gbse

Check all the complaints here. if you wish. We have actually helped many players to get their winnings and would like to help even more.

Have you ever experienced some kind of issue with payments from an online casino yourself?

5 månader sedan
gbse

Regarding the casino jetinno.live mentioned by the friend above, I have a complaint to make. I deposited €20 and currently have a balance of €1320. I requested a withdrawal and they answered me the same as the friend above. That is, to make three deposits regardless of the amount and then the withdrawal will be activated. I made the deposits and came back for a deposit, which was deducted from the account amount, but remains pending. Then I spoke to the live chat and they told me that in order to make the withdrawal I must make a NEW deposit that concerns the 12% withdrawal fees, that is, €158. I asked for the fees to be deducted from the available amount in the account. Their answer was that a new deposit must be made and they invoked a condition, which of course does not mention a deposit, but their right to keep 5-30% fees. Of course I don't intend to deposit any money with them, because I believe it is illegal. I am referring to you to denounce their behavior and to tell me your opinion.

5 månader sedan
gbse

The casino jetinno.live is completely illegal, i will show you why:


If you go down on their website and see the license logo you will notice first that this license "GC Gaming" from antillephone is a license that doesnt exist anymore in the Curacao law, because it was replaced by the GCB yellow or green logo.


Second: if you click on the license logo you will be redirected to a page with a following URL:

https://validator.antillphone.net/


So if you see good this is a fake URL with a misspelling on it. so... 100% Illegal.

Romi
5 månader sedan
gbse

Yes in the past.. but then i learned how to discern between a casino that works in good faith and one that not.

5 månader sedan
gbse

Regarding the casino jetinno.live mentioned by the friend above, I have a complaint to make. I deposited €20 and currently have a balance of €1320. I requested a withdrawal and they answered me the same as the friend above. That is, to make three deposits regardless of the amount and then the withdrawal will be activated. I made the deposits and came back for a deposit, which was deducted from the account amount, but remains pending. Then I spoke to the live chat and they told me that in order to make the withdrawal I must make a NEW deposit that concerns the 12% withdrawal fees, that is, €158. I asked for the fees to be deducted from the available amount in the account. Their answer was that a new deposit must be made and they invoked a condition, which of course does not mention a deposit, but their right to keep 5-30% fees. Of course I don't intend to deposit any money with them, because I believe it is illegal. I am referring to you to denounce their behavior and to tell me your opinion.

5 månader sedan
gbse

Hey there. It seems we are not familiar with this casino; hence, I thank you for mentioning it here. I believe it would be best if you submit the complaint so we can not just review the casino but also check out the nature of such an unusually high fee. The problem is that those fees may still be ok for the casino based on their payment option portfolio. Also, it is normal to ask for a verification deposit, which actually verifies your payment option so it can be later used for withdrawal.

As I said, since the casino is unknown to us at this moment, it could be a potentially risky site.

Do you care to complain? https://casino.guru/complaints/create 👈


5 månader sedan
gbse

The casino jetinno.live is completely illegal, i will show you why:


If you go down on their website and see the license logo you will notice first that this license "GC Gaming" from antillephone is a license that doesnt exist anymore in the Curacao law, because it was replaced by the GCB yellow or green logo.


Second: if you click on the license logo you will be redirected to a page with a following URL:

https://validator.antillphone.net/


So if you see good this is a fake URL with a misspelling on it. so... 100% Illegal.

5 månader sedan
gbse

Hello, sadly this is not that simple, because Antillephone exists no more, which means no validator remains active.

"As of November 1st 2024, the licensing authority Antillephone N.V. has ceased all licensing operations. This is as a result of the recent changes and restructuring within the Curaçao jurisdiction.

Consequently, no Antillephone (8048/JAZ) licenses will be extended and are all to be considered expired from the date mentioned. Any casinos that operated under this license should have either applied for the new Curaçao license directly from the Curaçao Gaming Control Board, or obtained a license from an alternate authority."

5 månader sedan
gbse

Yes in the past.. but then i learned how to discern between a casino that works in good faith and one that not.

5 månader sedan
gbse

Well, that's admirable!

Could you perhaps tell me how you distinguish between those casinos? I guess this should be shared with the others.



5 månader sedan
gbse

Yes sure... for me license doesn't mean anything; there are many casinos with a valid license that don't act in good faith, that's because licensors specially from curacao do not take any claims serious. the best way is to go to court and it can be expensive and long... so casinos normally know that someone whose account was closed with only 2/3k will not go to court easy.


So they with that said, here are my top 3 red flags:


Predatory Terms & Conditions (T&Cs): When the terms and conditions mention somewhere that they at the end can decide to close any account without prior notice or something like that it means they will use it... they do not need to have an special reason for that.


Weird payment methods: I alway try to go for neteller or other Igaming known payment method.. because if something happens i can run for help there.


Overwhelmingly Negative Player Reviews: That doesnt need explanation


Is important to know... if you win try to withdraw soon as possible and see what happens... casinos hate to pay big amounts of money and for that they prefer to close the account. Play safe!

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