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Ask the Casino Guru team (sida 22)

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Dearest forum members, From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common. Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates. Posting reminder from the Complaint Team: Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them. All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile. If you notice anything suspicious, don’t hesitate to reach out to us directly. Thank you for your patience, and stay safe.
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Hello I have a post pending review about Bitsky.bet. Everything seemed legit at first because I was able to withdraw 50 bucks once I got to the minimum. But once I won 4k 2 days ago they told me that the rule is that I’m allowed only 2500 from a one game round which doesn’t make sense bc they are high rollers who win more in one spins that I did in that bonus round. They didn’t even give ma shone to play other games. They took the remaining out my account and left me 2500. That’s very suspicious bc any site that I won big off a bonus round I got paid. They then say my withdrawal is pending gameplay review. Smh. What is also suspicious is that they told me that I could request to have 3K instead, but since I only spent $100 total on the website that that request may not be granted that is so suspicious to me their terms and conditions state that you’re only limited to 2500 to redeem for a redemption limit, not a gameplay round limit when I ask them to show me this rule so I could be aware of it. They then told me please give me some time to look for this for you. If this is your room for your website, then why do you need time to look for that statement to show it to me that is suspicious you should have it right there ready to post and send to me in the chat that shows me that but instead, I need to allow you some time to look for that. It seems sketchy.

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