Ask the Casino Guru team (sida 21)

Yes

And are they able to explain the situation to you in any way, or not at all?

The casino doesn't explain anything, only that if they know something, I'll get an email.

Good morning, I wanted to ask why I haven't received any information from you yet?

Hello there.

Could you please explain what information you have in mind?

Information about my complaint about casino bubbles bet. I have been waiting for a withdrawal request since 04/05/26.

Please watch the timer on your complaint; it is being worked on by our team.

May I ask what you would like to say with this screenshot, please?

Good morning, I wanted to ask why I have to send information again that I've already sent once. I asked about this in my complaint, but I won't receive a response before the deadline expires. Is this just a time-waster, as nothing has changed in my case for almost a month? Will I finally get a concrete answer from you or from BubblesBet Casino?

Hej. Om jag har ett öppet klagomål om Slotuna Casino och jag har en liknande situation med Lanista Casino, kan jag beskriva ärendet i samma tråd eller måste jag öppna en ny?

Does anyone know when will i recive an email with my reward from tournament?

Unfortunately, I am unable to answer this question, but it is always good to fully cooperate with the casino so that everything goes well.

We treat each casino separately, so please don't mix them up.

You should receive a confirmation email after the tournament finishes, and later on, the voucher.

Please stay patient, everything has its time and procedures that have to be done.

How long i have to wait?

Please stay patient. If you don't receive it within the next week, surely let us know.

Hej, har någon erfarenhet av toufas.com casino?

Hej, det var bra att du frågade. Jag känner inte till casinot personligen, men bara om man tittar på den första landningssidan verkar det som att det inte går in på så mycket djup. 😀

Bara ett axplock av vad jag inte alls gillar:

Domänen har nästan inget spårbart rykte eller historia.

Casinot förekommer inte bland de mer kända eller verifierade varumärkena.

Det finns ingen lätt spårbar transparent licens eller ett verifierbart licensnummer.

URL:en ser mer ut som en generisk inloggningssida än ett vanligt casinomärke.

Det finns ett minimum av offentlig information, recensioner och verkliga spelarupplevelser kring projektet.

Det saknas tydligt spårbar information om operatörer och företag.

Liknande nya offshore-projekt är ofta bara verksamma under en kort tid och försvinner sedan eller byter domän.

Jag skickar det till mina kollegor i datateamet med tillåtelse att titta på det, men jag säger direkt att det kommer att ta lite tid. Jag skulle vara mycket försiktig.

I recived an email, it said that i have to repond to it by any messege, and i did it like a week ago, how long i have wait?