9 månader sedan
Jag vet inte, min recension har också väntat i mer än 48 timmar
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Winsmania Casino – generell diskussion (sida 2)
de bara ignorerar dig i chatten, det är en fullständig bluff9 månader sedan
Hey there again.
May I know how long you waited for the response? I mean, there are no time indicators, and I feel it would help us to get the proper opinion.
Though ignoring players is the worst thing to do. Such a small casino should treat players like kings, if you ask me. Well, its safety index is masked as below average. Not among the highest,...
9 månader sedan
Do you know why my review of this place is still under review. I was told it takes 48 hours and I don’t see why it has not been accepted
9 månader sedan
Hello.
The explanation is in your inbox; check it out, please. We will get back to your review as soon as the associated complaint is closed. There is nothing more to it.
9 månader sedan
Jag vet inte, min recension har också väntat i mer än 48 timmar
Automatiskt översatt:
9 månader sedan
The very same information for you. Please check your inbox. Everything we do is properly explained, at least by email.
In your case, the review is pending until the associated complaint is closed. Don't worry, it's standard procedure.
9 månader sedan
de svarar inte alls efter orden "låt mig kolla" chatten hänger sig så tills de sparkar ut dig från ditt konto, loggar in igen och chatten börjar igen
Automatiskt översatt:
8 månader sedan
Can I ask if anyone here as received any of their withdrawals yet. Furthermore, I found something interesting on their site. Although they do not have a curacao gaming license, they say that if you have a complaint you should submit one to their commission. Surely this false claim is illegal in some sorts considering they are not license by a curacao gaming license ?
8 månader sedan
Has everyone given up with their withdrawals from winsmania as I haven’t see any posts about it recently?
9 månader sedan
de svarar inte alls efter orden "låt mig kolla" chatten hänger sig så tills de sparkar ut dig från ditt konto, loggar in igen och chatten börjar igen
Automatiskt översatt:
8 månader sedan
So it's certainly not a comfortable situation if you can't get any response from the casino.
However, how long has it been since you received one ?
Anyway, you have a complaint and our team will try to help you, hopefully as soon as possible.
If you have any update let us know.
8 månader sedan
Can I ask if anyone here as received any of their withdrawals yet. Furthermore, I found something interesting on their site. Although they do not have a curacao gaming license, they say that if you have a complaint you should submit one to their commission. Surely this false claim is illegal in some sorts considering they are not license by a curacao gaming license ?
8 månader sedan
Hi, I found only one resolved complaint with this casino which was more related to account verification, but I didn't find out if the player got the money in the end. You can read it here.
Also, there are only two players writing in this thread and so far there is no sign of anyone getting money, which is quite disappointing.
Anyway, as far as the fact that on the website they state that you can contact curacao gaming license, can you show some screenshots as well ? It seems strange to me since the license is from Costa Rica, which is not very credible.
However, you still have no update from the casino regarding the withdrawal ?
8 månader sedan
here you go
2
8 månader sedan
Thank you for the screenshot and I have forwarded this information to our data team which will look at it and try to check the license, or what could be in it. When the update comes I will let you know what was found.
8 månader sedan
Hi, I haven't forgotten about you and I found out the following thing. The casino is in the process of acquiring/renewing an E-gaming license, so that's why they have it mentioned in the T&Cs, but the current valid license is only Costa Rica. So in this case I don't recommend contacting E-gaming about complaining because they are not helping anyone there so far. And unfortunately, we have no contacts for Costa Rica. So if any player has a serious problem, he can file a complaint with us and we will try to help him through our contacts with the casino.
8 månader sedan
Vad har du för nytta av dina kontakter med casinot om casinot inte svarar dig?
Automatiskt översatt:
8 månader sedan
Well so far the casino hasn't had a single unresolved complaint so we'll see if it responds at all.
I also think that this information was important because if someone contacts an authority that is not correct or tries to get contact information about the Costa Rica licensing authority and they don't answer and don't solve anything, we are trying to help. If they don't answer us, the casino will get black points and it will affect the safety index. If you try to contact the Costa Rican authority, there is a good chance that you will not be able to resolve anything. So I would say that filing a complaint with us is at least some hope. 🤷♂️
8 månader sedan
Jag hittade deras främsta kryptoplånbok och markerade den som en bluff. rapporterade samtidigt för att det skulle bli någon form av reaktion på dem
Automatiskt översatt:
8 månader sedan
How did you find out that their main cryptowallet is a scam ? Where did you report this information ? If you get any response, can you share it with us please ?
8 månader sedan
Jag kollade insättningarna och genom txid fick jag reda på deras huvudplånbok, dit de skickade mina insättningar. Jag skickade en rapport till https://tronscan.org/ för den här plånboken
Automatiskt översatt:
8 månader sedan
what could happend in the best scenario?
You have only 14€ stuck there? 482 turkish liras?
Ändrad av författare 8 månader sedan
8 månader sedan
482 usdt i detta kasino gjorde jag insättningar på 260 usdt
Automatiskt översatt:
8 månader sedan
ok.. Thats already big.
