Videoslots Casino – generell diskussion

Om du vill diskutera något relaterat till Videoslots Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller något annat – kan du göra det här.

Jag brukade spela mycket här och gjorde bra vinster också. För mig är detta nu ett casino där jag är övertygad om att många saker inte stämmer här. Nettoförlust inom 5 månader 8570€ för en utbetalning på 120€ (Tänk på maxinsatsen på 1€.

Jag har dokumenterat mycket under 3 månader och även kontaktat MGA, såvitt jag kan se finns det många klagomål och mitt ärende, så jag kan förutse det, undersöks närmare här. Jag kommer säkert att kommentera här oavsett vad som händer

Hello Effekt40, please share the MGA's verdict when possible. This casino has a perfect reputation so I'm eager to know, what is not right there.

Isn't it possible that they lowered the RTP on slots for German players with regards to the new gambling law in Germany? That could be the reason why you spotted that "something isn't right". Since you've been used to see certain amount of winning spins, over 5% lower RTP actually makes huge difference.

Har skrivit redan n¨ågra månader sen om Viggoslots vilket lyder under Curacao och därför tycker jag att det är en risk att spela vid casino /curacao. Vad som hände är följande: jag van 50 späng och Viggo begär KYC och deras web godkänner min identifiering, men sen kommer majlet med nogare begär dvs. fotot från passets baksidan och alla möjliga begär. Och vad som värsta de tar bort underlaget där man fästar sina bevis på om man inte lyckas ifentifiera sig inom några minuter - och det lyckades jag inte. Låter väl otroligt för mig i alla fall och tycker att de lurar spelare. Ska det va så - är detta vanligt under Curacao lisenser??

Hello,

I'm sorry you have such problems with the verification. Allow me to say that the way how the casino approaches the KYC or other kinds of verification does not have anything in common with its license.

How exactly did you fail to identify yourself, please?

Tack för ditt svar. Jag lyckades inte alls - alltså pengarna ligger kvar hos Viggoslots då identifieringen ska ske inom ett par minuter enligt Viggoslots.

Radka du säger att KYC har inte med licencen att göra men så pass mycket jag har kollat det att Cuaracao licencerade är inte så noggranna med granskningen.

Hello,

feel free to submit the complaint, we may be able to help you out if you need a helping hand.

I understand your point, but I'd say (and I asked my colleague) that it's influenced by the fact that most Curacao authorities do not care much about issues and disputes. So as a result such casinos may be lax when it comes to the KYC. Technically, you are correct because the outcome is as you described.

Smutsiga bedragare.

Inget annat är Videoslots.

Och smutsbutiken här berömmer det också! Puh

There' no wonder they have a good rating on our website. They own 5 different licenses, which is rather an exception among casinos. They also have a long history (established in 2011), they have plenty of good reviews from users (but that doesn't affect the Casino Guru rating). They have some unresolved complaints, but they either received only a few black points for them or some of the cases are very old.

What happened to you in the casino?

Hur kan en så hög utvärdering, hemskt kasino, hemsk sida att förstå, byråkratisk till och med säga upp kontot

I noticed you recently posted similar questions about the score here on the forum. Well, would be good to read this article explaining the review process, plus note this tab called "reputation explained".

Sadly, none of those details are part of the review. But it never hurts to educate a bit, right? 🙂

Japanese users, along with mrvegas, an affiliated casino, suddenly lost access.

However, I keep receiving sales emails from the casino and it is impossible to unsubscribe.

Annoying isn't it? I wonder what happens when you mark those emails as spam. There is a chance all will automatically end up out of your primary incoming emails file.

Have you tried that? Can't think of anything handier at the moment. 🤔

Tyvärr utbyter de mejl, skjuter mejl från flera avsändare. en skräppostmaskin.

In the first place, The casino suddenly made it impossible for Japanese to use the casino and took all their balances.

Furthermore, they are still sending emails to Japanese people without deleting their personal information.

This is very unfortunate.

As expected 🙁. Thinking about this, I recall several debates I had here on the forum regarding such emails, even very frequent calls. Sadly, no one has figured out a 100% working solution I could recommend. This is truly a real hassle...

The casino took the balances? That's brutally unfair, yet there are no relevant complaints. Thus if you come across such players, please, send them here so we can try to investigate and possibly help those players.

Do you know anyone facing this situation?

This casino and its affiliate mrvegas are,

denied access to Japanese without prior notification to users.

This means that users are unable to withdraw or check their balances.

Could you perhaps check out my previous reply?

"Thus if you come across such players, please, send them here so we can try to investigate and possibly help those players.

Do you know anyone facing this situation?"

We may try to help, you know?